American Alarm and Communications, Inc. - Electronic Alarms Reviews 

32
TrustScore 4.5 out of 5

4.6

Jefferson Boulevard 10, 02888 Warwick, Rhode Island, US


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See what reviewers are saying

Rated 5 out of 5 stars

Very professional staff and greet with the children that hover over them while checking our alarms!!!

Company replied

Rated 5 out of 5 stars

WE would like to know why there were 2 withdrawals from the Exeter Grange checking account when we set up the automatic withdrawal. We have been very happy with your service, and the problem was ours.... See more

Company replied

Rated 5 out of 5 stars

We have been customers for 10 years. Moved 3.years ago and ‘inherited’ another alarm co. Nothing but problems. American came in and upgraded our system. Works perfectly. We have added a few more senso... See more

Company replied

Rated 5 out of 5 stars

I have been with Electronic Alarm for over 40 years. Now American Alarm has taken them into their family. I'm sure things will continue to be a fantastic company for service and the people who represe... See more

Company replied


Company details

  1. Burglar Alarm Store
  2. Fire Alarm Supplier
  3. Security Service
  4. Security System Installer
  5. Security System Supplier

Written by the company

Electronic Alarms has been protecting homes and businesses in New England since 1969 and are staffed with dedicated professionals who specialize in security.


Contact info

  • Jefferson Boulevard 10, 02888, Warwick, Rhode Island, United States

  • 401-737-2221

4.6

Excellent

TrustScore 4.5 out of 5

32 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(32)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Response Time and Communication

Excellent communication and response time.

March 14, 2023
American Alarm and Communications, Inc. - Electronic Alarms logo

Reply from American Alarm and Communications, Inc. - Electronic Alarms

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out.

-The American Alarm Team

Rated 5 out of 5 stars

They’re a great company

They’re a great company. They’re very responsive and professional. The monitoring service is excellent.

March 21, 2023
American Alarm and Communications, Inc. - Electronic Alarms logo

Reply from American Alarm and Communications, Inc. - Electronic Alarms

We would not be able to grow and develop without feedback like yours, David. We are thrilled you had a great experience with us and hope to see you again soon.

-The American Alarm Team

Rated 5 out of 5 stars

Professional and reliable

Always professional, reliable, and a provider of quality service, the entire Team has consistently gained my satisfaction since their initial installation over 30 years ago. Never found a need to go with anyone else.

March 2, 2023
American Alarm and Communications, Inc. - Electronic Alarms logo

Reply from American Alarm and Communications, Inc. - Electronic Alarms

Wow! We’re glad that we were able to give you such a positive experience. You’ve made our day immensely better by sharing your experience.

-The American Alarm Team

Rated 5 out of 5 stars

Great service people

Great service people. Also, Judy, handling the calls is so damn reliable.

January 31, 2023
American Alarm and Communications, Inc. - Electronic Alarms logo

Reply from American Alarm and Communications, Inc. - Electronic Alarms

Dear Bill, thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

-The American Alarm Team

Rated 5 out of 5 stars

Service

Professional technician

December 1, 2022
American Alarm and Communications, Inc. - Electronic Alarms logo

Reply from American Alarm and Communications, Inc. - Electronic Alarms

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

-The American Alarm Team

Rated 5 out of 5 stars

fabulous customer service

fabulous customer service - a problem or question of any kind is dealt with immediately.

November 9, 2022
American Alarm and Communications, Inc. - Electronic Alarms logo

Reply from American Alarm and Communications, Inc. - Electronic Alarms

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

-The American Alarm Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service! From phone calls to the office to service technicians, the staff was wonderful.

August 24, 2022
American Alarm and Communications, Inc. - Electronic Alarms logo

Reply from American Alarm and Communications, Inc. - Electronic Alarms

Dear Scott & Melanie, thank you for sharing your experience with us here at American Alarm! If there’s anything else you need, please let us know!

Rated 5 out of 5 stars

Great Service

My sevice technician was informative, efficient and polite

August 28, 2022
American Alarm and Communications, Inc. - Electronic Alarms logo

Reply from American Alarm and Communications, Inc. - Electronic Alarms

Nancy,

Thank you so much for the great review! We appreciate the feedback!

Rated 5 out of 5 stars

I have been with Electronic Alarm for…

I have been with Electronic Alarm for over 40 years. Now American Alarm has taken them into their family. I'm sure things will continue to be a fantastic company for service and the people who represent American Alarm. Remember the everyday people make the company.

August 24, 2022
American Alarm and Communications, Inc. - Electronic Alarms logo

Reply from American Alarm and Communications, Inc. - Electronic Alarms

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

On time

On time. Very courteous and professional.

June 17, 2022
American Alarm and Communications, Inc. - Electronic Alarms logo

Reply from American Alarm and Communications, Inc. - Electronic Alarms

Thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.

Rated 5 out of 5 stars

Always fast service

Always fast service, very good in identifying the problem over the phone,
then following up with a service call with very knowledgeable and helpful
employees. I have been a customer of Electronic Alarms for many, many
years and they have always come through for me. No problem with the
company at all.

April 20, 2022
American Alarm and Communications, Inc. - Electronic Alarms logo

Reply from American Alarm and Communications, Inc. - Electronic Alarms

Dear Fred, thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

Rated 5 out of 5 stars

Quick response

Quick response, courteous staff and great service

March 31, 2022
American Alarm and Communications, Inc. - Electronic Alarms logo

Reply from American Alarm and Communications, Inc. - Electronic Alarms

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

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