American Carpet One Floor & Home Reviews 

The Rep. was very accommodating to our needs and the workers were quick, clean and did a very good job.

I am still trying to work out the problems with Tom Berger. I'm not sure he knows what he is doing so we need to place a second order. He doesn't seem to care. I demanded today that he speak to the tile installer he recommended to get the order correct.

Quality and timely work on the removal and install. The crew that did my house should be commended. Great work.

Excellent sales associates, extremely knowledgeable about all kinds of floor coverings, and will make recommendations based on your input of what your interested in. Absolutely zero pressure to sell.

The Whole Staff was Positive, Friendly and Helpful. From our saleslady (Whitley), the Receptionists, Management, Warehouse and Delivery personnel. were all able to assist me. And they were above all, Very Professional. I've done business w American Carpet One previously as a part of my job. This was my 1st Personal Purchase experience. They were very flexible and demonstrated a willingness to adapt to my situation. I look forward to next year when we will be requiring carpeting expertise.

Quality products, professional and personable installers and sales.

I was looking to install carpet in a rental property. Stopped at 3 different flooring stores. American Carpet was the best for customer service and price by far. Other stores required me to Sub-contract installation team. My only complaint is their schedule is full! No wonder, with great prices and outstanding installation team

100% satisfied. Salesperson was very helpful in helping us decide. I also had to return a piece that was not needed and there was no problem. i will definitely go back for future flooring purchases

Thank you for such an awesome job and for making it happen in such a tight time frame. Entire staff was awesome!!!

Talk to Troy,very honest an helpful.
Thanks

Extremely happy with all aspects. No pressure sales with knowledgeable personnel, great customer service and hard working professional installers.

Just had our carpet installed today and had a Great experience! Steve, Jay and Allen were the best! There was a lot of heavy lifting and moving involved but these guys did it all in stride. They knew what they were doing and got the job done in less time then was expected. They explained everything as they went along and made the install go very smoothly. Very professional team of installers. Our salesman Tom even called to make sure all was going as planned.
Thank you American Carpet One for hiring a great Team!

Excellent flooring company! Wide variety and very knowledgeable... The entire team is very professional from the salesman down to the installers. Not the cheapest carpet company on the island but definitely the best!

My real estate property management company has been doing business with American Carpet One for many years now. We have always received the best service and product from our rep. Jared Van Keuren.

The installers were very good and efficient and completed the job in a timely manner.

Was surprised it would be 1.5 months before an installation date could be confirmed, yet they were holding a 50% payment.

Was provided a standby option, in which within 24hrs could possibly get an earlier date due to someone else's cancellation/reschedule. As with other customers, not always able to change my personal work schedule to take a day off to accommodate a standby option. Glad you're busy, but need to get more installers.

Jenny Siaana was terrific - attentive and efficient. They did exactly what they said they would, when they said they would do it, a rareity in the renovation world these days.

The guys came in and did the entire house in a day...very good results and no mess at all!

Glenn Yamashiro gives fabulous service.

Quality products and an excellent local sales team provided a comfortable process when we recently made a large home purchase for home flooring and kitchen cabinets and counters. We are spending thousands of dollars on home remodeling and needed a group of professionals we can trust that will do the job correctly. Lead times are long and coordination was required that is not an easy task for a big discount retailer. Personal service from committed employees provides satisfaction to us as a customer- priceless! I would highly recommend AMERICAN Carpet and ProSource.