American Credit Card Solutions Reviews 1,653

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional knowledge, professionalism, and helpfulness, often describing them as understanding and patient. Many people highlight the excellent customer service, noting that representatives made the process easy to understand and provided clear, detailed explanations. Consumers also appreciate the smooth user experience and the overall effectiveness of the service in helping them manage their financial situations. However, some customers also noted issues with the payment process, expressing concerns about how funds were managed and the timing of debt settlements. A few other people also felt that their credit worsened while using the service and reported difficulties with agents who were perceived as unhelpful or argumentative.

What people talk about most

Staff

Consumers consistently report positive experiences with staff members. Many reviewers praise individuals like... See more

Customer service

Reviewers highlight positive aspects of customer service, praising agents for their understanding, clear... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process easy to follow and... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight the helpfulness of agents,... See more

Payment

People report ambiguous experiences with payment. Some customers express satisfaction, noting that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David was wonderful to work with, knowledgeable and gave me back breathing room and a brighter future. He made sure i understood everything and the complete process. He followed up a few days later... See more

Company replied

Rated 5 out of 5 stars

Dan Rosendale was very respectful easy going detailed in every aspect of the contract. Made it easy for me to follow and understand. Was amazing and understanding. I'm great full for his professional... See more

Company replied

Rated 5 out of 5 stars

I worked with Steve Ingraham, he was very knowledgeable about what I was going through, and worked very hard to get me set up with ACCS to help with my bills. He set up s program for me that will he... See more

Company replied

Rated 5 out of 5 stars

David Wellington made this entire process easy to understand, he was extremely thorough and knowledgeable. I have felt like I’ve been drowning for quite some time and through his kindness and compassi... See more

Company replied


Company details

  1. Debt Relief Service

Written by the company

When debt piles up, we know stress and frustration are close behind. American Credit Card Solutions provides debt relief and settlement services that can help you tackle unsecured debts such as credit cards, medical bills, and personal loans without struggling to make ends meet. Getting started is easy – simply give us a call to see if our program is a good fit for you. Our team of experienced and IAPDA-certified debt professionals will work closely with you to create a customized debt payoff plan that suits your financial situation and budget. We’ll even handle communication with your creditors on your behalf to ensure that your debts are settled quickly and at a significantly reduced amount. Take a deep breath and relax, knowing that financial freedom is just a phone call away.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

It has been a great experience

It has been a great experience. Everyone has been very helpful and explain the process in a way that is simple to understand. Would recommend to everyone.

October 13, 2025
Unprompted review
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Reply from American Credit Card Solutions

We are so happy to hear this! Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Dan was a pleasure to talk with his…

Dan was a pleasure to talk with his explanation was clear and easy to understand and I can't thank him enough for his help

November 25, 2025
Unprompted review
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Reply from American Credit Card Solutions

Thank you so much for sharing your feedback with us! We will be sure to pass this on to Dan!

Rated 5 out of 5 stars

Very clear explanation of options and…

Very clear explanation of options and steps to the program. Very friendly and cheerful throughout the process. More than willing to explain the same issue multiple ways. Used clear, common sense language to answer all questions. Maria is a joy to work with and I look forward to having her as my representative going forward.

November 24, 2025
Unprompted review
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Reply from American Credit Card Solutions

We are so happy to hear you had a great experience! Thank you for sharing!

Rated 5 out of 5 stars

Dan Rosendale was very respectful easy…

Dan Rosendale was very respectful easy going detailed in every aspect of the contract. Made it easy for me to follow and understand. Was amazing and understanding. I'm great full for his professionalism, kindness,attention to making sure nothing was left out. He truly made the process of helping much less stressful. And hopefully now I can be at ease and get my life back on path
Thank you so much

November 22, 2025
Unprompted review
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Reply from American Credit Card Solutions

Thank you so much for sharing your experience with us! Dan is great and we are so happy he was able to assist you!

Rated 5 out of 5 stars

I was happy with the phone call agent…

I was happy with the phone call agent made it very easy for me and I was very very helpful helping me to understand the process of how everything works I feel very good about knowing how could be out of debt Soon

November 19, 2025
Unprompted review
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Reply from American Credit Card Solutions

Thank you so much for sharing your feedback!

Rated 5 out of 5 stars

ED PACKMAN made the whole thing pretty…

ED PACKMAN made the whole thing pretty seamless. He is wonderful! I am looking forward to things working out. He helped me with every question! I am not tech savvy so anything that has to do with changing things is a struggle for me! He was very very (second VERY is stated for emphasis) patient with me. I would certainly recommend him for anything!! Thanks, Velma J. Palochak

November 11, 2025
Unprompted review
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Reply from American Credit Card Solutions

Thank you so much! We will be sure to share this with Ed!

Rated 5 out of 5 stars

It was such a pleasure speaking with Ed…

It was such a pleasure speaking with Ed Packman from ACCS. I was very nervous and unsure about the offer. Ed made sure the experience was great and that I understood and was comfortable with the options I was given. Ed Explained in detail how I would begin, about how long it would take to get my situation resolved. He also was giving me real honest answers. I felt like Ed really was taking the time to listen to what needs I needed so he could find the best option for me. He had answers to all of my worries and questions. He explained things extremely well. And I never felt rushed or pressured into any of the options which made me much more comfortable. Since Ed was so detailed and had all the answers to my questions, honest answers, I feel great with the option that I picked. Even though we just started the process I already feel less pressure and stress as a parent with getting my debt taken care of and getting life back on track. I am So thankful that I got to speak with Ed Packman yesterday. I just wanna get out of this debt and be the best parent I can be for my son. I wanna get my credit score back up so I can have things in life for my family. Ed seems to understand that. Speaking with Ed, this was the first experience I’ve ever had trying to take care of my debt and someone actually taking the time to explain things to me and making sure I understood. Ed truly understood the issue I’m having being in this hole of all this credit card debt. He understood that I’m trying to get my financial debt right as a mother and my son being in college. I have to be great for him for him to be great. Ed understood that I really need to get my stuff straightened out so I can be the best parent I can be and financially be there for my child.

November 10, 2025
Unprompted review
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Reply from American Credit Card Solutions

Wow! What wonderful feedback and we couldn't agree more about Ed! He is one of the best and we are lucky to have him on our team! So glad he was able to assist you!

Rated 5 out of 5 stars

I was fortunate to have my call…

I was fortunate to have my call answered by Ed Packman. He is very knowledgeable and professional. He is also very honest and he makes you feel like the most important person in the room. He discussed all of my options in regards to my financial needs. He answered all of my questions and was very open about the process and what I could expect from start to finish. He is truly an asset to the company. I really enjoyed the entire time speaking with him. You can tell he really likes his job and he really likes helping people. I wish everyone could take lessons from Ed Packman. I would highly recommend this company for anyone who wants to find a solution to their financial issues.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Steve was very friendly and helpful

Steve was very friendly and helpful. I'm glad I decided to let him help me because I was a little bit skeptical. But he eased my mind.

November 10, 2025
Unprompted review
American Credit Card Solutions logo

Reply from American Credit Card Solutions

We will make sure to pass this on to Steve and the rest of our team, thank you!

Rated 5 out of 5 stars

Steve Ingraham was amazing

Steve Ingraham was amazing! He helped me through the process, he made it very simple and easy and made me feel at ease.

November 10, 2025
Unprompted review
American Credit Card Solutions logo

Reply from American Credit Card Solutions

Thank you so much!

Rated 5 out of 5 stars

Exceptional service

David From start to finish, was incredible! Not only did he provide excellent service, but he also took the time to explain the process in detail. His commitment to ensuring I was satisfied throughout the process was remarkable. I highly recommend this company.

November 10, 2025
Unprompted review
American Credit Card Solutions logo

Reply from American Credit Card Solutions

Thank you so much for the positive feedback! We will be sure to pass this on to David!

Rated 5 out of 5 stars

David Wellington Thanks!

Every thing was explained in detail and layed out in order for me to see how things would take place. The process of setting up was quick and simple. David was easy to talk with and changed my plan as needed. So far it has been a good experience.

October 29, 2025
Unprompted review
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Reply from American Credit Card Solutions

We will make sure to pass your positive feedback on to David and the rest of our team, thank you!

Rated 5 out of 5 stars

Marco Lopez is the best at his job

Marco Lopez is the best at his job, he helped me a lot to be able to have a lower payment on my debts. I was with another company that charged me much more and with them I'm going to save 300 dollars a month thanks to the excellent explanation that Marco gave me on how to manage my debts and also how to save. Thank you for your help, I highly recommend them.

October 28, 2025
Unprompted review
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Reply from American Credit Card Solutions

We love to hear this, thank you! We will be sure to pass your positive feedback on to Marco!

Rated 5 out of 5 stars

David was very professional

David was very professional. He helped me understand the program. He has made the process easy for me.

October 16, 2025
Unprompted review
American Credit Card Solutions logo

Reply from American Credit Card Solutions

Thank you so much for sharing your experience!

Rated 5 out of 5 stars

Huge thank you to Ed

Ed took a huge weight off my shoulders by helping me turn all my payments into one. He explained everything to where I understand it & answered all my questions.

October 23, 2025
Unprompted review
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Reply from American Credit Card Solutions

Thank you so much for sharing your experience with us! We will make sure to pass this on to Ed!

Rated 5 out of 5 stars

Pete gave me a new breath on life with…

Pete gave me a new breath on life with his help and advice I can sleep better everynight.

October 20, 2025
Unprompted review
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Reply from American Credit Card Solutions

Thank you so much for sharing your feedback with us. Everyone deserves to sleep better at night! We will make sure to pass this on to Pete!

Rated 5 out of 5 stars

Kristin is great to work with

Kristin is great to work with. She explained everything really well and made the entire process really seamless. Very happy with the process.

B Wilson

October 17, 2025
Unprompted review
American Credit Card Solutions logo

Reply from American Credit Card Solutions

We are so happy to hear this and we will make sure to pass it on to Kristin! Thanks!

Rated 5 out of 5 stars

Danielle Moxley

Danielle was so helpful and knowledgeable. She was able to work with my unfortunate circumstances and get a plan that is perfect for me.

October 17, 2025
Unprompted review
American Credit Card Solutions logo

Reply from American Credit Card Solutions

Thank you so much for sharing your feedback!

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