American Surplus Reviews 345

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

this was a simp0le purchase with special consideration needed to ship and process the payment. Since we are in Western Canada the help your team gave to organize and include the trucking arrangements... See more

Rated 5 out of 5 stars

Our order was handled by Bill Lizotte from start to finish. We needed to run a system temporarily which required two conveyors. Conveyors arrived ready to go as promised with correct incline legs and... See more

Rated 5 out of 5 stars

I ordered some steel shelving from Josh recently and had a wonderful experience. He made the process easy and was happy to answer any questions I had. He even suggested a different size shelf than wha... See more

Rated 5 out of 5 stars

I had a really bad experience with other racking company. Tom with American Surplus worked through my doubts and we ended up doing business. I even went to their location to check them out. Owner pick... See more

Company details

  1. Material Handling Equipment Supplier
  2. Business to Business Service
  3. Industrial Equipment Supplier
  4. Packaging Machinery

About American Surplus

Written by the company

With over 35 years of experience assisting business across industries, American Surplus has built a trusted reputation for exceeding customer's material handling needs. We work earnestly to match every customer with the exact new or used material handling equipment they require. Offering the most competitive prices in the industry puts American Surplus among the top suppliers nationwide for both new and used material handling equipment.

American Surplus takes pride in knowing that customers feel comfortable calling in to discuss their current and future plans. Our skilled sales staff works one on one with each business owner, insuring they receive the product that best fulfills their unique application. Visit our warehouse and take a look at the wide array of pallet racking, conveyor, shelving, and mezzanine materials stored in our massive 1/2 million sqft. facility across 3 floors! A member of our sales team will gladly give you a tour, so feel free to swing by! Our doors are always open.

President of American Surplus Inc., Bill DiMaio Jr., began his career in sales back in 1985. As he rapidly excelled in the industry, Bill decided to take on an even larger endeavor, to start his own company. With hard work and determination, Bill DiMaio Jr. and his supportive wife Claire DiMaio, became the only husband and wife team in the used material handling industry. Claire took charge of the accounting department & human resources, with the help of their son, Bill DiMaio III. American Surplus Inc. is a family business, and when you work with family, you are treated like family. A knowledgeable sales team with several members holding over 10 years of experience is an added benefit when contacting American Surplus Inc. Our trained staff not only provides the best price on used material handling equipment, they also offer valuable advice on any project you may have in mind. Confidently work through your project, from the initial idea, to shipping and installation, and beyond, knowing our staff will be there to help during the entire process. We strive towards building long term relationships with our customers, and we do so by making sure every job is done right. Used material handling equipment for sale including pallet rack, all types of conveyor, shelving and mezzanines

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

345 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great value

Great value, and was able to have our order ready when we needed it.

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

Thomas Oliveira

Thomas Oliveira

We had a great experience with Tom throughout the quote/order process. He was responsive, friendly, and extremely helpful with safety/load capacity and materials questions.

Would absolutely recommend

December 27, 2019
Unprompted review
Rated 5 out of 5 stars

Exemplary service and very user…

Exemplary service and very user friendly. We recently purchased a modular office. It was correctly configured, executed customization, and ready as committed. The sales team did a great job processing the order very clearly to ensure meeting our needs. The shipping dept also accommodated our special requests. Finally, we relied on American to install the unit in our building. The install team was on time, very professional, and did a great job. We appreciate that they did not leave until they were sure we were completely satisfied. I highly recommend American Surplus.

September 16, 2019
Unprompted review
Rated 5 out of 5 stars

A winning team.

For over a decade, I have relied upon American Surplus to assist me with my ever-changing warehousing needs. John Celona is the consummate sales professional who readily gives his personal attention to detail to all of my orders. His expertise and pleasant demeanor (and that of his support staff) are key factors as to why I continue doing business with American Surplus. This, coupled with their diverse and competitively priced inventory makes the team at American Surplus a force to be reckoned with in the warehouse supply industry.

September 13, 2019
Unprompted review
American Surplus logo

Reply from American Surplus

Thanks for the glowing feedback, Christine! We're looking forward to serving you again soon!

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