American Tall Reviews 336

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently express satisfaction with the products, highlighting that the clothing fits well for taller individuals, with appropriate lengths in sleeves, inseams, and torsos without being baggy. Many also praise the quality of the materials, noting that items are well-made, comfortable, and durable, holding up beautifully after multiple washes. Reviewers appreciate the variety of styles and colors available, which is often a challenge for tall fashion. However, some people mentioned significant issues with delivery services, reporting that orders can take a week or more to ship, with some packages being lost or experiencing extended delays. There is also dissatisfaction regarding customer service, with many finding the support system unhelpful, often relying on bots that do not resolve issues, and experiencing slow response times. Additionally, some customers noted inconsistencies in product sizing and quality over time, and issues with return policies, particularly concerning unexpected shipping fees for returns.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers appreciating the quality and fit of... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the well-made products, excellent... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as lost orders,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Delivery service

Users describe negative interactions with delivery service, with many reporting significant delays and issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Company is great. Quality clothing. Purchases are for my 20 year old son. 6’5 150# long and lean. Still figuring out sizing and company was great about returns/exchanges. Only complaint, multiple item... See more

Company replied

Rated 4 out of 5 stars

Proud string-bean here (6’6”, 190lbs), new to AT at age 52. Your catalog makes me feel old, but I’m appreciating size M extra-long in athletic pants and long-sleeved crew necks. I’ve never had the lux... See more

Company replied

Rated 3 out of 5 stars

I was excited to order something with the word “American” in it since I’m excited about supporting American made stuff. My things arrived with labels saying “made in China”. That was sad to me. In a... See more

Company replied

Rated 5 out of 5 stars

My wardrobe is so much better now that I've found American Tall!! The items are wonderful, and everything fits. The only 'room for improvement' would be the robe - it's super comfy BUT it's extremely... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

American Tall makes quality clothing for tall men from 6'0" to 7'1" and tall women from 5'9" to 6'6". Designed thoughtfully and engineered proportionately to ensure the best fit possible. A family business since 2015, and now a leading brand in the tall community worldwide.


Contact info

3.6

Average

TrustScore 3.5 out of 5

336 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

What a joke

What a joke! I ordered $200+ in shirts in hopes of finally finding a vendor that I could count for clothes that fit.
Not only did they take 10 days to ship it but the order was 100% wrong!
Then instead of taking responsibility for it we had to repackage the order, PAY for shipping to get my money back!
NEVER AGAIN, I will shop at Walmart first and I hate Walmart!

May 26, 2025
Unprompted review
American Tall logo

Reply from American Tall

We’re very sorry for your experience. Due to recent cross-border regulation changes, there have been unexpected delays—especially for some shipments that were shipped from Canada. While adapting to these changes, an incorrect order was mistakenly shipped. This is highly unusual, and we’re truly sorry both issues affected your order. To fix this we have moved more inventory to our US warehouse so that our customers can receive shipments faster.
We see that our team has already provided a resolution, but please feel free to reach out if you need further help. This isn’t the experience we strive to deliver, and we hope you’ll give us another chance to make things right.

Rated 5 out of 5 stars

Tall people can look good!!

As someone who’s always struggled to find clothes that actually fit a taller frame, American Tall has been an absolute game-changer. Their sizing is spot-on — long enough in the sleeves, inseams, and torso without being baggy or oversized. The quality of the fabric is consistently excellent, and everything I’ve ordered feels thoughtfully designed and built to last.

Shipping is fast, customer service is responsive, and the entire shopping experience feels tailored (no pun intended) for people like me who usually get overlooked by mainstream brands. I’ve now made multiple purchases and I’ve loved everything from jeans and joggers to button-downs and hoodies.

Highly recommend American Tall to any tall individuals tired of compromising on style or fit. This brand gets it.

June 3, 2025
Unprompted review
American Tall logo

Reply from American Tall

Thank you for the kind words! It is our passion to deliver quality well-fitting clothes that aren't just designed for height. We ensure to provide stylish and essential items for every occasion! We are so grateful for your support, thanks for being apart of the AT Family!

Rated 1 out of 5 stars

This company cuts corners by utilizing…

This company cuts corners by utilizing a bulk shipping consolidator in Canada to fulfill orders, causing extreme delays in receiving your package. Their posted shipping times for the U.S. are incorrect. They will say there's customs congestion at the border but in reality, your package hasn’t even left their warehouse. I have no idea when I'll receive my package.
If you value transparency, timeliness, and honest customer service, I recommend ordering elsewhere.

June 4, 2025
Unprompted review
American Tall logo

Reply from American Tall

We’re very sorry for the delay. We fulfill orders from both US and Canadian warehouses based on inventory, and recent cross-border regulation changes have caused unexpected delays — especially for shipments from Canada. We understand how frustrating this must be, and we’re actively adapting our processes to minimize these disruptions and get packages delivered more quickly. Transparency and customer trust are very important to us, and we appreciate your patience as we work through these challenges. If you need further assistance, please reach out to our customer experience team, they're readily available to assist with any concerns you may have.

Rated 1 out of 5 stars

ZERO CUSTOMER SERVICE AVAILABLE

I paid extra money for what appeared to be expedited shipping. There is no phone number at all available to contact American Tall when you realize your merchandise isn’t even being shipped. I was able to fill out an online form and three days later finally got a useless response about the fee only applying to “signature required packages”, but mine still hasn’t shipped. They want five business days before I start complaining, but it’s been over 7 business days and still nothing has shipped. I wanted these clothes for a special occasion, but definitely won’t get in time. So disappointing they have zero customer service available. The previous clothes we’ve ordered are 50/50 on quality. The jeans are hard as a rock fabric, and the sweatpants a little too tapered at the ankle ( they ride up and are too tight to pull down, so stick to your calf like you’re waiting for a flood), but the lightweight golf shirts were okay. Someone get them some real employees and fix the system to contact someone and ship faster!!!!

June 3, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're very sorry for your experience. Due to recent cross-border regulation changes, there have been unexpected delays—especially for some shipments that were shipped from Canada. Our team is actively adapting our processes to minimize these disruptions and get the packages delivered as soon as possible.
To fix this we have moved more inventory to our US facility so that our customers can receive shipments faster. We see that our team has already provided a resolution, but please feel free to reach out if you need further help. This isn’t the experience we strive to deliver, and we hope you’ll give us another chance to make things right.

Rated 4 out of 5 stars

A go-to for tall fashion—with a few…

A go-to for tall fashion—with a few caveats

As a 6'3" woman, finding stylish, tall-friendly clothing has always been tough, but American Tall has been a welcome change. I’ve really liked most of the pieces I’ve gotten from them—especially when it comes to length and style. It's also refreshing to see a tall brand offer actual color options instead of just black and white all the time.

That said, I’ve noticed some variation in quality over time. Their earlier collections felt more consistent, while recent purchases have been a bit hit or miss. Still good overall, but I’d recommend checking the product reviews on their website before buying.

Sizing-wise, I find their tops run oversized and their bottoms slightly snug, so definitely check the size charts and, if you can, follow them on Instagram. Their ambassador program is super helpful—real people showing what they got and what size they chose, which makes sizing easier to navigate.

Shipping has been decent for me, though I haven’t ordered anything recently post-tariff situation. All in all, I’m glad a brand like this exists for tall people—just be a thoughtful shopper and you’ll likely find some great pieces.

June 2, 2025
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much, your feedback is valuable to us! We're happy we've been able to provide you with stylish, well-fitting clothing! We can't wait to continue offering clothes designed specifically for Tall!

Rated 4 out of 5 stars

Happy American Tall Girl!

I am extremely happy I found American Tall!! I started with their long sleeve tees, and I was hooked when they had an EXTRA tall sleeve length option! Their long sleeve shirts are my absolute favorite-I have about 6 of them!

A few months back, I was selected to join their Ambassador program, which I am thrilled to be a part of! With that, I’ve gotten to try more clothing options-dresses, PJ pants, jeans, and jackets. I’ve loved most everything…the jeans didn’t quite fit me the way I liked (the high waisted jean was too high for my torso) but I’m going to give them another try!

I’ve also bought clothing for my sister and mom, and they love the extra length that American Tall clothing provides. I am so glad I found this brand!!!

January 1, 2025
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much, we greatly appreciate your support! We design clothing with the extra length just for customers like you and your family, as we believe everyone deserves to have comfortable clothing that fits not only their personal style but their height!

Rated 5 out of 5 stars

Right fit

Every item I've bought thus far is always the right fit for my arms and legs! I love AT!

May 20, 2025
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much! Tall is our passion, and we're so glad you found clothing made just for you! We appreciate the support!

Rated 5 out of 5 stars

So comfy

So comfy , fit well and what a lovely change to have a little extra room on the left length. I'm a new fan of American Tall ❤️. Prompt service.

 

May 31, 2025
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much, we're happy to provide comfortable well fitting clothing, and look forward to continue helping you have clothes catered to your height!

Rated 1 out of 5 stars

Need to contact someone ?

Need to contact someone ?! Goood luck no phone numbers to talk to someone and their customer service hours are limited. Ordered a suit. Came in needed to exchange it. We were told it wouldn’t take any longer then 5-8 days which was perfect because we needed it for an event. Suit finally showed up a month after they guarantee it to be there for the event. Now we get to deal with a hassle of a refund because the event was missed. Will not order off here again.

April 30, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're very sorry for your experience. If you can provide us with your email and order number through this link, we'd be happy to look into this for you: https://americantall.ada.support/chat/?greeting=

Rated 5 out of 5 stars

Quality Product, Genuinely Great for Tall People

I am so delighted to have found American Tall. It has been extremely challenging to find comfortable and still stylish clothes in the lengths needed for my height and American Tall checks all the boxes. Extra long lengths, great basic styles, quality fabrics.

April 24, 2025
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much, we're so happy that we could help you overcome the challenge of finding clothes that not only fit but are comfortable and stylish! We greatly appreciate your support, thanks for being apart of the AT Family!

Rated 5 out of 5 stars

I absolutely love that there is FINALLY…

I absolutely love that there is FINALLY a clothing brand that makes high quality and tall friendly clothing! I am slowly switching all of my work and casual wear wardrobe to American Tall. My favorites are the classic trousers and the bodysuits for easy layering. I hope they keep stocking additional styles and colors because I will keep buying more.

May 27, 2025
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much, we're so happy to hear your wardrobe is being filled by AT clothing! Tall is our passion, and we are grateful for your support in helping us deliver quality tall clothing!

Rated 1 out of 5 stars

Took about a MONTH to receive my order…

Took about a MONTH to receive my order AND two of 6 items were not there. They issued a credit BUT I wanted the items. NOT GOOD !! IF in no hurry and don't care if you get everything you order clothes is great,

May 22, 2025
Unprompted review
American Tall logo

Reply from American Tall

We’re very sorry about the delay—your order was shipped from our warehouse in Canada and is impacted by border congestion. Our team is working hard to get it delivered as soon as possible. Please know this is an unusual situation. To help prevent such issues in the future, we’re moving inventory of popular products to our U.S. warehouse. Additionally, we can see you're working with someone from our team to assist with the missing items, please let them know if you have further questions.

Rated 5 out of 5 stars

True to fit as stated very comfortable…

True to fit as stated very comfortable and just the right length I have been in search of

Thank you

May 26, 2025
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much, we're so happy to deliver comfortable clothing that is finally the right length! We greatly appreciate your support!

Rated 5 out of 5 stars

American Tall is the only place I find…

American Tall is the only place I find clothes for my 6’10 husband and our 3 sons all 6’5-6-10. You’ve provided an answer to clothing needs they’ve struggled with for years. Thank you!!

May 26, 2025
American Tall logo

Reply from American Tall

Thank you so much! We're so happy we've helped outfit your families wardrobe, and stop the struggle to find well-fitting clothes! Tall is our passion, and we appreciate your support in helping us deliver quality tall clothing!

Rated 5 out of 5 stars

Thanks AT Team!

Always able to find something new, fresh and stylish for every season! So thankful to have a place to shop that has what I need and what I like! Thanks AT Team!

May 26, 2025
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much, we're so happy we can help keep your wardrobe fresh, comfortable, and what you need! We deeply appreciate your support, thanks for being apart of the AT Family!

Rated 5 out of 5 stars

Excellent

The quality of all the products are exactly what you pay for. They are long enough and made of great fabric that will not wear out. American Tall is also great with returns and exchanges if soemthing does not fit right. It is my go to store for pants and long sleeve shirts!

April 30, 2025
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much, we deeply appreciate your support! We're so glad we can provide quality well-fitting products that are made for Tall!

Rated 3 out of 5 stars

Buyer Beware!

Updating my post, since I was finally able to get in touch with someone. I’ve received my order and the dress is absolutely perfect!

Can’t advise on the quality of their clothes because I still haven’t received the items i paid for. I received an email over 10 days ago that my items have shipped, but it’s still showing the carrier is waiting to pick up the package. So it looks like they just created a label and it’s still sitting there. It’s impossible to talk or email with someone at this company and it’s looking like I am going to have to dispute the charge on my credit card. Super disappointed, as I was really excited to try their clothes.

May 22, 2025
Unprompted review
American Tall logo

Reply from American Tall

We’re very sorry about the delay—your order was shipped from our warehouse in Canada and is impacted by border congestion, however, we can see it has now been delivered. We'd like to note, this is an unusual situation, and not our standard. To help prevent such issues in the future, we’re moving inventory of popular products to our U.S. warehouse.
Due to a high volume of inquiries, response times are currently a bit longer than usual. However, we can see one of our support agents has reached out to you via email. We greatly appreciate your patience and understanding.

Rated 5 out of 5 stars

Finally, Fashion That Fits Tall Women!

As a 6'6" woman, finding clothes that actually fit—and look good—has always been nearly impossible. Sleeves too short, pants hitting mid-calf, waistlines in the wrong place… I’ve dealt with it all. Then I found American Tall over four years ago, and it’s been a total game-changer.

American Tall understands the unique needs of tall bodies. Their women’s collection is thoughtfully designed with longer inseams, proper proportions, and cuts that don’t sacrifice style. From jeans and leggings to blazers and coats, every piece I’ve ordered fits like it was made for me—and that’s a first.

What I really love is that I don’t have to choose between fit and fashion anymore. Their pieces are high quality, super comfortable, and actually on-trend. I’ve built a wardrobe I feel confident in—and I’m constantly getting compliments.

If you’re a tall woman who’s tired of compromising, I can’t recommend American Tall enough. It’s a brand that truly gets us.

January 15, 2025
Unprompted review
American Tall logo

Reply from American Tall

Thank you so much, we deeply appreciate your support over the years, it means the world to us. Our passion for creating quality tall clothing comes from understanding that everyone deserves to feel confident in their wardrobe! We're so happy that we've helped bring confidence into yours, and we hope to continue helping it grow!

Rated 1 out of 5 stars

Non-existent customer service

Non-existent customer service. I ordered items, paid for expedited delivery, received a notification that the label was create, then... nothing. I reached out via email and chat and... nothing.

The AI bot couldn't provide an update and I was never connected with a person during the hours they are meant to be staffed. I am still awaiting an email response to the message sent 4 days ago. What's most frustrating is that I ordered these items for a very important occasion. That day will come and go before I hear from these scammers. I would have spent my money elsewhere had I known this is what I'd encounter.

Amazingly, I came across this site and it looks like they're doing a fine job of responding to the complaints here! Maybe I'll finally hear back from them.

This was my first experience with this company and is guaranteed to be my last.

Sincerely,
A Very Disappointed Customer

May 21, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're very sorry for your experience. If you can provide us with your email and order number through this link, we'd be happy to look into this for you: https://americantall.ada.support/chat/?greeting=

Rated 1 out of 5 stars

I would give a 0 but that’s not an…

I would give a 0 but that’s not an option. I ordered on May 3rd & paid for expedited shipping & it’s never arrived. No customer service except a robot you text with. Supposed to get back with me in 1 - 2 business days. On top of that, they say it was delivered but when I track it, it says label created awaiting package.

May 18, 2025
Unprompted review
American Tall logo

Reply from American Tall

We’re very sorry about the delay—your order was shipped from our warehouse in Canada and is impacted by border congestion, and our team is working hard to get it delivered as soon as possible. Please know this is an unusual situation. To help prevent such issues in the future, we’re moving inventory of popular products to our U.S. warehouse.
Due to a high volume of inquiries, response times are currently a bit longer than usual. However, I can see that one of our support agents has reached out to you via email. Kindly reply to that message so we can help resolve this for you. Thank you for your patience and understanding.

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