I've used ATS as long as we've had our 3 little units, 10 years. They've given us great information, which we can choose how to act upon. Their personal customer service is also phenomenal, returning... See more
Company replied
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See what reviewers are saying
Excellent service to screen applicants to rent one of my apartments. I call in the prospective tenant's data and the report comes to me the same day. . Information includes credit status and any evic... See more
Company replied
I have had the pleasure of doing business with ATS for several years and have found the staff to be very helpful on all occasions. Extremely helpful in guiding me to areas which would better serve m... See more
Company replied
I am a realtor for 34 years and a small investor here in Philadelphia. I have been using the services of this company for several years and have been very happy with all my results. I am especially h... See more
Company replied
Company details
Information provided by various external sources
American Tenant Screen helps Property Managers, Property Owners, and Real Estate Agents fill vacancies quickly and efficiently with qualified tenants.
Contact info
24 South Newtown Street Road 200, 19073, Newtown Square, United States
- 800-888-1287
- InfoRequest@AmericanTenantScreen.com
- americantenantscreen.com
Donna has been incredibly helpful in…
Donna has been incredibly helpful in working through several issues and navigating a particularly difficult application process. Her professionalism, responsiveness, and willingness to go above and beyond did not go unnoticed, and her support made a meaningful difference in resolving these matters efficiently.
January 22, 2026
Unprompted review
Great respectful and prompt customer…
Great respectful and prompt customer service
May 11, 2020
Unprompted review
Fast excellent service
Fast excellent service. Everything is done on the web and customer service is always available to assist with questions.
March 26, 2020
Unprompted review
Reply from American Tenant Screen
Thank you!
Your company does a very good job but time can be a concern on occassion
Your company does a very good job. At this time our main concern is the amount of time it takes to complete some of the background checks. We appreciate your employees taking the time to complete some follow up before we get our results but some of our checks are not coming back for five to seven days after being submitted. If the review is going to take this long maybe we could be informed of this in some way. At times having to wait on the checks is setting our time frames back and causing delays in housing applicants.
March 26, 2020
Unprompted review
Reply from American Tenant Screen
Thank you for your feedback!
We are fully staffed and processing orders as quickly as possible. Delays occur when we are not able to get a response from the source of the data, such as a government agency or business.
Currently the delays are occurring because the businesses and more frequently the courts are closed or short-handed due to the coronavirus pandemic. We will work on doing a better job of communicating the cause of the delays for specific applicants. Best regards, ATS
very helpful
March 24, 2020
Unprompted review
Great screening process
I used the ATS online process to obtain credit reports and background information on my prospective tenants. It helped me tremendously in making a decision and choosing the right tenants for my rental units.
March 24, 2020
Unprompted review
Reply from American Tenant Screen
Thank you!
Reply from American Tenant Screen
Thank you!
I'm very happy with your service every…
I'm very happy with your service every time I do business.
March 23, 2020
Unprompted review
Reply from American Tenant Screen
Thank you!
ATS gets you the information you need…
ATS gets you the information you need quickly and at an affordable price. Customer service is knowledgeable and friendly. ATS is by far the easiest thing about being a landlord!
March 23, 2020
Unprompted review
Reply from American Tenant Screen
Thank you!
Reports were on time and informative.
March 23, 2020
Unprompted review
Reply from American Tenant Screen
Thank you!
everything is find no problem with ATS.
March 23, 2020
Unprompted review
Reply from American Tenant Screen
Thank you!
I have been using ATS for over 15 years…
I have been using ATS for over 15 years now. Their service is reasonably priced, and the response time is quick. I trust their reports and have made many decisions on potential tenants because of that . Highly recommend using ATS.
March 23, 2020
Unprompted review
Reply from American Tenant Screen
Thank you!
Real Estate Company
We use American Tenant for all of our customers/tenants and they have a quick turn around.
I would highly recommend.
March 23, 2020
Unprompted review
Reply from American Tenant Screen
Thank you!
So far so good in my 10+yrs experience
March 23, 2020
Unprompted review
Reply from American Tenant Screen
Thank you!
Great Job
ATS always does a great job of screening tenants, they are the best.
March 23, 2020
Unprompted review
Reply from American Tenant Screen
Thank you!
ATS has always done a good job for me.
March 22, 2020
Unprompted review
Reply from American Tenant Screen
Thank you!
Thank you !
Everyone is ALWAYS extremely helpful , respectful and very friendly!
March 22, 2020
Unprompted review
Reply from American Tenant Screen
Thank you!
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