American Web Designers Inc. Reviews 57

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

To American Web Designers Inc., I’m concerned because my website and social media advertisements are not being worked on as agreed. I’m posting here because I haven’t been able to reach Jacob or Etha... See more

Company replied

Rated 5 out of 5 stars

IT has been my distinct pleasure to be to work with the services of American Web Designers, especially after being assigned Trevor, J. as my web project design manager. From the very start he listened... See more

Rated 1 out of 5 stars

Good looking site, failed to honor maintenance, agreement, tried to upsell consistently, ignores our inquiries, sold us a product then tells us the site isn't secure and tries to upsell us another $... See more

Company replied

Rated 1 out of 5 stars

This company is a terrible. They deceive you during the sales process, making numerous promises they don't keep. They are incredibly lazy, copying websites from similar businesses I sent them, even in... See more

Company details

  1. Business and IT Consulting Agency
  2. Online Marketing Agency
  3. SEO Service
  4. Social Media Agency
  5. Web Hosting Company
  6. Website Designer

Written by the company

THE BEST WEB DESIGN AND DEVELOPMENT AGENCY FOR YOU We believe in the power of hard work and dedication and we partner with small and large companies to create amazing websites and grow businesses. Our job is to significantly increase your key metrics and take your brand to the next level. About Us: American Web Designers comprises a dedicated team of amazing professionals, trained in design, creative writing, attention to detail, strategic ideas, development and so on. We work together to elevate your business and take it to the next level. No matter how big or small your business is, we guarantee success for all our clients. Who We Are: Our team of professionals holds command over many crucial skills needed to make a business strong and successful. We combine our powerful thinking with cutting edge technology to help you achieve your goals in no time. What we do: American Web Designers Inc designs stunning, user-friendly websites that help businesses grow. We offer custom design, e-commerce solutions, mobile-friendly design, Digital Marketing Solutions like SEO, SMM, PPC, Email Marketing, and much more. Let us help you establish your online presence and connect with your audience.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

57 reviews

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Rated 1 out of 5 stars

American Web Design Inc should not be in business

American Web Design Inc should not be in business. They are liars. They are very aggressive when trying to win the business. They will call you and insist and promise you the stars. The reality is too far from being true. I spoke with four different people. One Senior manager phillip and three designers. I had to explain the whole project to each and every one of them. They did the mockup, which actually was a clone from another website. They did not follow my instructions at all. I gave them a reference website only as a guide, and they couldn't even follow that. Each designer was clueless of what was required, including the Senior project manager. I requested my reimbursement because clearly, they are not delivering what they promised. American Web Designers Inc/TECHNOFY INC claims they have experience designing real estate websites. They do not have an idea of how the mls/idx integration works. The second designer admitted he had not worked on a real estate website after the project manager Phill told me they had created over 1,000 websites.

This company wants to take advantage of honest people like me. I demand my reimbursement.

March 21, 2024
Unprompted review
Rated 1 out of 5 stars

This company ripped me off 2000 or more…

This company ripped me off 2000 or more an had not done anything of what they say I’m call better Business Bureau I’m getting my lawyer I paid you guys I’m now I’m paying my lawyer and they will be contacting you guys. I’m sending a letter. I have all the messages emails and text messages from your company. American Web design. I need my money back or my Web design put up as soon as possible. If not, I’ll be in touch and surprise surprise you guys are in for a rude awakening and I even have a recording of me talking to the owner at this point. I’m gonna need my money back or some kind of reimbursement of some kind or some sort or at this point never mind I don’t need anything. My lawyer will be contacting you guys. I’m gonna need my money back. Thank you . Oh yeah don’t be fooled by the good reviews. Those are the web designer, family members.

March 4, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT

SCAM ALERT

This company scams you out of services that you don't need or they are unwilling or unable to provide. It is very difficult to get a hold of the account manager assigned after you get thru the sales process. Please be aware that you will be charged for products and services that you don't need.

October 8, 2023
Unprompted review
Rated 1 out of 5 stars

they are nothing but a bunch of lyre's…

they are nothing but a bunch of liars and rip off artist especially that guy jacob he shows me a dummy website with spanish words on it and insists that is ok because its only a dummy website then he trys to sell me a domain name and he gives me choices 1,2,3 years and a life time domain for 500.00 and i pick the 2 years for 275.00 and he tells me the better deal is for the 500 and that if i cancel it he will buy it back for 1000 then he tried to talk me into paying for an llc for 1500.00 someething i could get for 100.00 so they got me for 1350.00 and i did a charge back,but only got back 500.00 because the credit card co only goes back a month now. dont wast your money on these scammers' I put a bad review on the bbb along with there other bad ones and they some how took them all off

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

American Web Designers Inc went above and beyond in the design and development of my website. Their creative approach captured my brand perfectly and created a beautiful and easy-to-use website. They delivered a top-of-the-line product on time with smooth responsiveness, strong functionality, and WordPress expertise. The transparent communication and continuous support further demonstrate their commitment to client happiness. Highly recommend for anyone looking for high-quality web services

December 5, 2023
Rated 5 out of 5 stars

Thank you Mark!

Not disappointed as usual. Well done, American Web Designers Inc.! You guys have earned my respect. I hired you 15 days ago, and now you have delivered what you promised. I love my new website, which is very attractive and functions smoothly.

July 13, 2023
Rated 5 out of 5 stars

Great service

Great service, thank you mark helping me to build my website. highly recommended you guys are amazing.

August 28, 2023
American Web Designers Inc. logo

Reply from American Web Designers Inc.

Dear Jimmy,

We sincerely appreciate your feedback and are thrilled to know that you had a positive experience with American Web Designers Inc. It's fantastic to hear that Mark played a crucial role in helping you build your website. We take pride in providing top-notch service to our clients, and we're delighted that you found our team's efforts commendable.

Your recommendation means a lot to us, and we're here to support you further with any website-related needs you might have. Thank you for choosing American Web Designers Inc.

Best regards,
American Web Designers Inc.

Rated 5 out of 5 stars

Thanks mark bro

Thank you american web designers especially mark who helped me to resolved my website issues. highly recommended you guys are truly amazing.

August 15, 2023
American Web Designers Inc. logo

Reply from American Web Designers Inc.

Dear Martin,

We sincerely appreciate your kind words and feedback regarding your experience with American Web Designers Inc. It's fantastic to hear that Mark was able to assist you in resolving your website issues effectively. We take great pride in providing exceptional service to our clients, and we're thrilled that you found our team's efforts truly amazing.

If you ever need further assistance or have more projects in the future, please don't hesitate to reach out. Your recommendation means a lot to us, and we're here to ensure your online presence continues to thrive.

Thank you once again for choosing American Web Designers Inc.

Best regards,
American Web Designers Inc.

Rated 5 out of 5 stars

IRK’S Comics and Collectibles will be coming out soon so we’re looking forward to be doing business with you very very soon.

So far, I like the way that they do things and how honest and truthful they are about what they do to help my business to grow so far, I feel comfortable about the thing that they are telling me and what they are about to do for my business I think that working with them will take me to a higher level than what I’m in right now once it is up and running I should be up and running until then I hope I can help you with your products and sales that you’ll be looking for on my website. Hope to see a lot of business coming my way.

July 31, 2023
Unprompted review
Rated 1 out of 5 stars

0 Stars

I originally gave
americanwebdesignersinc a 5 star review however my website got hacked and they charged me $300 to fix it and I immediately paid as I need the website. 2 months later they didn’t fix it and now and then I get a response it will be fixed in 2 days. They usually don’t bother to respond to my texts or emails. We needed this website fixed 2 weeks ago which is 6 weeks after I paid and still nothing. Do they seriously not know how to fix a website that they built. I don’t like to give bad reviews but this is NOT a company you should use to build a website.

July 31, 2023
Unprompted review
American Web Designers Inc. logo

Reply from American Web Designers Inc.

Dear Geraldine Maguire,

We apologize sincerely for the frustrating experience you have had with our services. As representatives of American Web Designers Inc, we take your concerns seriously and are committed to resolving the issues you have encountered.

First and foremost, we deeply regret the inconvenience caused by the hacking incident and the subsequent delay in fixing your website. Cybersecurity is of utmost importance to us, and we always strive to take prompt action to address such situations. We understand the urgency of your request and acknowledge that the delay in resolving the issue is unacceptable.

Our team is currently investigating the root cause of the problem and why the fix took much longer than expected. We will take immediate measures to prevent such issues from occurring in the future and to improve our response times.

Regarding the communication lapses, we understand how important it is to keep our clients informed throughout the process. We apologize for any lapses in communication and will ensure that our team becomes more responsive to your inquiries.

We want to assure you that our team is committed to resolving the issue with your website promptly. Your satisfaction is our priority, and we will work tirelessly to deliver the results you expect and deserve.

To discuss your concerns further and provide you with a clear timeline for the resolution, we request that you contact our customer support team directly. They will be available to address your queries and provide regular updates on the progress of the fix.

Once again, we apologize for the inconvenience caused, and we hope you will give us another opportunity to make it right. Your feedback is valuable to us, and we will use it to improve our services.

Thank you for bringing this matter to our attention, and we look forward to resolving the issue to your satisfaction.

Sincerely,
American Web Designers Inc

Rated 5 out of 5 stars

Professional work at a great price

Professional work at a great price. Axel has been very responsive in communicating throughout the process of formulating our design.

March 30, 2023
Unprompted review
American Web Designers Inc. logo

Reply from American Web Designers Inc.

Dear SE,

Thank you for taking the time to share your positive experience working with Axel and our team at American Web Designers Inc. We are thrilled to hear that you found our professional work to be of great value and that Axel's communication throughout the design process was responsive and helpful.

At American Web Designers Inc, we take pride in delivering high-quality services that meet the unique needs and expectations of each of our clients. Our team of skilled professionals is dedicated to creating designs that not only look great but also deliver the desired results.

We appreciate your trust in our services and we look forward to working with you again in the future. Please don't hesitate to contact us if you have any further needs or questions.

Best regards,

American Web Designers Inc

Rated 5 out of 5 stars

Superior Service

In February 2023 i reached out to Paulson in regards to getting a domain and website for our new company. His patience and professionalism was on point. We thought about going with another website designer and did not get the same customer experience from other companies. Also, when he was not able to be there for me, Terry his trainee was there right away to handle my needs. Paulson provided superior, personable and professional service. I tip my hat to him. Satisfied customer. Tex Garcia CEO

February 22, 2023
Unprompted review
American Web Designers Inc. logo

Reply from American Web Designers Inc.

Dear Adam Garcia,

Thank you for choosing Paulson and our team to create a website and domain for your new company. We appreciate your business and are thrilled to hear that you had a positive experience with us.

At our company, we pride ourselves on providing superior, personable, and professional service to all of our clients. We are delighted to hear that Paulson's patience, professionalism, and attention to detail exceeded your expectations. We understand that every business is unique and we strive to deliver customized solutions that align with your needs and goals.

We also appreciate your feedback on Terry, our trainee. We are glad that he was able to provide you with the same level of quality service and support that you received from Paulson.

Thank you again for your trust in our team. We look forward to working with you in the future and helping your business succeed.

Sincerely,

American Web Designers Inc.

Rated 5 out of 5 stars

Definitely recommend,Ricky has been…

Definitely recommend,Ricky has been very helpful. He has showed me all the processes and has advices me with think I add and to my website. He is very patient to since I was kinda clueless to something to do with my project. I definitely recommend American web designer and ask for Ricky he has great costumer service and great communication.

March 29, 2023
Unprompted review
American Web Designers Inc. logo

Reply from American Web Designers Inc.

Dear Jessica Juarez,

Thank you so much for taking the time to leave such a positive review of our team member, Ricky. We are thrilled to hear that he was able to provide you with excellent customer service and help you navigate the website development process in a way that was easy to understand.

At American Web Designers Inc, we pride ourselves on our ability to offer top-notch customer service and support, and it's wonderful to hear that Ricky was able to deliver on that promise.

We are so glad to hear that Ricky was able to guide you through the website development process, providing advice and recommendations along the way. We believe that collaboration is key to creating a website that truly reflects the unique needs and vision of each of our clients.

Thank you for recommending American Web Designers Inc and for choosing to work with us. We look forward to continuing our partnership with you to create a website that you will be proud of.

Best regards,

The American Web Designers Inc Team.

Rated 5 out of 5 stars

Axel was the first person I spoke to…

Axel was the first person I spoke to and I appreciated his patience with me. As a website newbie he answered my questions using simple terms! He was receptive to my needs and I look forward to working with the team.

March 29, 2023
Unprompted review
American Web Designers Inc. logo

Reply from American Web Designers Inc.

Dear Sharika,

Thank you so much for taking the time to leave such a positive review of our team member, Axel. We are thrilled to hear that he was able to provide you with excellent customer service and help you navigate the world of website design in a way that was easy to understand.

At American Web Designers Inc, we strive to make the website development process as simple and accessible as possible for all of our clients, and it's wonderful to hear that Axel was able to deliver on that promise.

We are excited to continue working with you and are confident that our team will provide you with the highest quality service throughout the entire website development process.

Thank you again for choosing American Web Designers Inc!

Best regards,

The American Web Designers Inc Team.

Rated 5 out of 5 stars

PROFESSIONALISM AT ITS BEST

PROFESSIONALISM AT ITS BEST

I have enjoyed not just professionalism but also impeccable dedication to see to completion my projects with American Web Designers. Jacob has truly exceeded my expectations and has carried me along every step of the way. He has won my loyalty for the company and I will recommend American Web Designers unreservedly to everyone. Thank you Jacob. Thank you American Web Designers.

March 22, 2023
Unprompted review
American Web Designers Inc. logo

Reply from American Web Designers Inc.

Dear Dr. Ken Emelonye,

Thank you for your glowing review of American Web Designers Inc. and the exceptional service provided by Jacob. We are thrilled to hear that Jacob's dedication and commitment to your projects have exceeded your expectations.

At American Web Designers Inc., we take pride in delivering high-quality services to our clients, and we are delighted that you have enjoyed working with us. Your recommendation means a lot to us, and we appreciate your loyalty to our company.

Thank you for choosing American Web Designers Inc., and we look forward to continuing to provide you with the best possible experience.

Rated 5 out of 5 stars

overall a satisfing interaction and…launches for my site

overall a satisfing interaction and with a high marks in service education site support. working with jacob was a good favorable and patient with me as i am a complete rookie. through the process jacob spent much time and i appreciate that

March 1, 2023
Unprompted review
American Web Designers Inc. logo

Reply from American Web Designers Inc.

Dear Benjamin Unarie,

Thank you for sharing your positive feedback about your experience working with Jacob at American Web Designers Inc. We are thrilled to hear that Jacob provided excellent service, education, and support to you throughout the process.

At American Web Designers Inc., we pride ourselves on providing high-quality services to all of our clients, and we are glad that Jacob's patience and dedication have made your experience with us satisfactory.

We appreciate your business and look forward to continuing to serve you in the future. Please do not hesitate to contact us if you need any further assistance.

Thank you for choosing American Web Designers Inc.

Rated 5 out of 5 stars

Had a great experience with American…

Had a great experience with American web designers. my previous review was removed by trustpilot even i've shared an invoice with them.

February 3, 2023
Unprompted review
American Web Designers Inc. logo

Reply from American Web Designers Inc.

Dear Eric,

Thank you for taking the time to share your positive experience with American Web Designers Inc. We're glad to hear that you had a great experience with us and that you were satisfied with our services.

At American Web Designers Inc, customer satisfaction is our top priority, and we strive to provide the highest level of service to all of our clients. We're sorry to hear that your previous review was removed, but we appreciate you sharing your feedback nonetheless.

If there is anything else we can do to assist you or if you have any further questions, please don't hesitate to reach out to us. We look forward to the opportunity to continue serving you in the future.

Best regards,
The American Web Designers Inc Team

Rated 1 out of 5 stars

They get one star because it's not…

They get one star because it's not possible to give negative.

Be WARNED. These people will take your money, hijack your site, create problems and then charge you to fix them.

October 18, 2022
Unprompted review
American Web Designers Inc. logo

Reply from American Web Designers Inc.

Hi James,

We apologize for any inconvenience you may have encountered. To better assist you, please send us your complete information through email. This will allow us to closely examine the issue and provide an appropriate resolution for you.

Thank you and regards,
The American Web Designers Team

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