American Writers Group Reviews 20

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Book Publisher

Written by the company

We're professional, experienced and have a team of the best book writers and editors of the industry. We have helped hundreds of clients become an author through our professional Ghostwriting and Publishing services. Our writers are well-versed with the intricacies of book writing and specialize in various genres. So whether it is an autobiography, a self-help book, a business publication, or a work of fiction, we have got you covered!


Contact info

2.2

Poor

TrustScore 2 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I'd say not the best company

I'd say not the best company, because they don't have good conversations with their clients, and they don't even answer regularly, but they did the work, which I like. And I thank you for that, apart from my previous experience!

May 13, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience, I lost money, they ghosted me after over a year of inadequate work and 8 different project managers. I would not recommend paying them a dime or wasting your time.

May 15, 2023
Unprompted review
Rated 1 out of 5 stars

Like someone else said

Like someone else said, I am giving only one star so I can write a review. Do NOT use this company. I wasted 11 months (had 7 different project managers-none of who knew anything about my project when I first spoke to them) and in the end, I never got a finished project- well they finally "finished it" and when I went to upload it to amazon it was riddled with errors and unusable so I had to hire a new designer. When things seemed to be going well enough they convinced me to use their marketing services as well as copyright registration- same thing, no website, no book, no marketing, no copyright registration. These people are incompetent, unprofessional and unethical. The only thing they are interested in selling services that they have no intention of fulfilling. The only reason I chose them was bc they said they had an office in NYC- this turned out not to be the case and the multiple designers they were using were no where near NYC.

January 14, 2024
Unprompted review
Rated 1 out of 5 stars

My disappointing experience with American Writers Group

Fancy website, testimonials and a great deal drew me in, even their contract looks great and covers a variety of aspects that filled me with confidence.
I was happy with the offer, and paid my money.
At first they were very engaging;
I was assigned a Project manager who rang me early on in the piece.
English was not his first language.
Asked for a story outline and I provided one.
I asked to speak with the ghost writer to discuss my story
I was never given access to the writing team at any stage
They did not listen to what I asked for
They provided a first draft that was appalling (a primary school child could have written a better chapter)
They continually changed key information (like the main characters names)
I provided a response to have the whole lot basically redone
Continued to ask to speak with writers (never happened)
AWG rang to try and sell me copy write and UPC (barcodes) for inflated prices (which were already covered in the agreement)
Tried to upsell a batch of drawing
AWG provided another couple of terrible drafts
And then started to get ghosted by my project manager
I thought I was fortunate as I was assigned to a new project manager
New PM was engaging at first
Called/e-mailed fairly regularly in the beginning
Another non English speaking person
But then started to get ghosted by him also.
AWG then asked for second chance to do a better job.
They asked for more clarity about story, which I provided
I continued to ask to speak with the writers (Never happened)
I provided an updated copy of chapter 1 which was almost half written and a full chapter 2.
They tweaked chapter 1 (made it worse), and returned chapter 2 with no changes trying to play it like they wrote it themselves.
Called them out on the terrible work
Got ghosted real bad
Asked for a refund 23 October 2022
Discovered who the Finance Manager apparently was, added to the lengthy e-mail chain
12 Dec 2022, Finance manager confirmed my refund concern had been raised with finance
No reply e-mails from anyone from AWM over Xmas break.
Early Feb 2023, I offered alternate agreement option
Project manager instantly e-mailed suggesting they could support new agreement
PM said would call over next few days. (Never heard from him)
I have since sent 7-8 e-mails asking for a response
Have had generic response – Tried calling, when is a good time to call
I responded but no call ever happened
Asked for refund to be reinstated (technically was never un-instated)
It’s been 5 months and still waiting for my refund.

Finance manager – David Mason
Project Manager – Bruce Williams
Project manager – Adam Mullen
Sales – Aiden Matthews

This organisation has been the worst business I have ever dealt with.
Their service is disgusting
Their product is embarrassing
They seem contempt to not refund my money
They seem to have no real desire to either refund me or complete my book to even a basic standard

Buyer beware

March 25, 2023
Unprompted review
Rated 1 out of 5 stars

AWG IS A FRAUD

AWG is a fraud company. Take the money and don't provide any service they are supposed to, and they don't refund the money as promised.
I don't believe they are paying taxes for the stolen money. Someone should close them down.
What they did for me was give me panic attacks and nightmares and put a hole in my wallet.
EVERYTHING JC. WROTE IS TRUE; DO NOT HIRE AMERICAN WRITERS GRUP.

December 18, 2022
Unprompted review
Rated 2 out of 5 stars

Do not use this group to publish!!!! It's a scam.

This is a scam. The sales department promises all you would ever need to self-publish and a decent price. Then, suddenly, as you get into the editing process, they add on things that should be included like a Copyright! It is ridiculous. Please don't use them. The editor was great, but even the sales guy had some typos in his email. As a bestselling author, I will NEVER use these people again.

October 12, 2022
Unprompted review
Rated 1 out of 5 stars

I had a horrible experience

I had a horrible experience, I paid and got six months of
torture. The two things they did, the cover and the ebook were not done right so I had to hire fiver to fix them so I could publish my book myself.

August 18, 2022
Unprompted review
Rated 1 out of 5 stars

To Mr. Jeff Williams: The lousiest service and incompetence

The project started in March with a consultant, Patrick Anderson. The service is dreadful, the communication sucks, the results are non-existent - 6 months later. I paid over $ 4000 and have not seen any results. My book was listed at an incredible $ 70 at Amazon, now $ 27, against my expressed instructions to lower it to $ 16.-. No print copies, no Google optimization, no Barnes & Noble registry, no editing, no revamping my website, no providing a new website (though guaranteed in contract). Patrick demanded extra pay for website, extra pay for 25 printed copies etc. The worst communication, my inquiries remain unanswered. On Monday, August 01, 2022 I will file suit at the St. Peters, MO, court. Klaus Engelbrecht

July 29, 2022
Unprompted review
Rated 1 out of 5 stars

Still disappointed, and still waiting on a refund.

Thought I'd write a follow up review regarding the editing that was never completed on my manuscript and the several emails assuring me that I'd get my money back. I didn't.

On another note, I used Reedsy to find an editor and spent the same amount of money I gave to AWG for nothing. The editing was outstanding. I recommend checking alternate editing services so you can avoid the experience I had.

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

Ally Smith review

Ally Smith is an amazing designer to work with. She is very flexible, patient and I truly recommend her. Jason has connected me to her and it has been an amazing experience so far. They both are commendable !

May 13, 2022
Unprompted review
Rated 1 out of 5 stars

I hired them to design my character for…

I hired them to design my character for a book cover. They took an image offline which was a picture of a model from his website when I reverse image searched it because I wasn't comfortable with it. They kept putting me off saying they will design one though that's what they were supposed to do from the beginning. It's now been 2 months and still being blown off. Like Carrie above said, they tried to say they were refunding my money in 14 days and to change my review. I said no because they never did anyway, the credit card charge was disputed and ruled in my favor.

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

My experience with the American Writers…

My experience with the American Writers Group was extraordinary. They did an excellent line edit, made suggestions. and finally presented a publish-ready file.
Professional and pleasant at all times. Excellent.

January 5, 2022
Unprompted review
American Writers Group logo

Reply from American Writers Group

Thank you so much for your kind words. Your feedback motivates everyone at American Writers Group to perform even better.

Rated 5 out of 5 stars

Thanks so much for translating my work

Thanks so much for translating my work. I’ve been getting positive reviews in my Spanish upload of the book so I’m happy, and quite thankful to American writers group.

November 30, 2021
Unprompted review
American Writers Group logo

Reply from American Writers Group

Thank you so much for your kind words. Your feedback motivates everyone at American Writers Group to perform even better.

Rated 5 out of 5 stars

better than I expected

I was looking to get my manuscript edited and came across American Writers Group. The team here is very friendly and understands your requirements. The price they charge is very competitive compared to the service they provide. Highly recommended for their timely delivery

October 19, 2021
Unprompted review
American Writers Group logo

Reply from American Writers Group

Thank you Mike for your kind words. Your feedback motivates everyone at American Writers Group to perform even better.

American Writers Group is extremely grateful to have customers like you. Looking forward to work with you again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look