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Amevista Reviews 

24,055
•
TrustScore 4 out of 5

4.2

Sunglasses Store
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Review summary

Created with AI, based on recent reviews

Looking at 2,139 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of products, noting that items are authentic, well-packaged, and often exceed expectations. Many consumers appreciate the competitive pricing and the wide selection available, making purchases feel like great value. The delivery service is consistently highlighted for its speed and efficiency, with many orders arriving earlier than expected and well-tracked. Overall, people find the ordering process easy and the customer service helpful, leading to repeat purchases. However, some customers also noted significant issues with order fulfillment, including prolonged delays, unfulfilled promises, or items never received. Additionally, a few people experienced difficulties with returns, citing high shipping costs for defects and a lack of confirmation for returned items.

What people talk about most

Product

Customers generally report positive experiences with the product, praising the quality, authenticity, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and efficient... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report positive experiences,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of the products,... See more

Price

People report positive experiences with price, often noting competitive and reasonable costs for items, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impossible to get any support as customer. 1 pair turned up with everything and the other had a used looking hard case, only 1 sleeve over the arm and totally missing the soft case. And it’s so hard... See more

Company replied

Rated 5 out of 5 stars

Received my Prada sunglasses one day earlier than the expected delivery date. All the way could check where my glasses were. Once received the glasses were matching to the online description. I also s... See more

Rated 5 out of 5 stars

I had an excellent experience with Amevista. My order was handled perfectly from start to finish, and everything arrived exactly as expected. Their customer support team was incredibly quick to resp... See more

Rated 5 out of 5 stars

My new GO-TO for authentic designer sunnies! Ships ASAP and arrives within 2-3 days via DHL or FedEx to Florida from Italy. Perfectly packaged with designer case, inserts, etc and great pricing. I've... See more

Company details

  1. Sunglasses Store

Written by the company

Amevista is one of the leading international e-commerce platforms for eyewear, with deliveries worldwide. Founded in 2019, Amevista launched its online site initially in Italy and then expanded over the months, offering thousands of sunglasses and prescription glasses for men, women, and children. With over 100 brands, Amevista’s meticulous selection focuses on true luxury brands such as Gucci, Saint Laurent, Celine, Dior, and many others. Shopping at Amevista means immersing yourself in a unique digital journey, featuring a wide selection of eyewear and top-tier service with attention to detail, the possibility to customize and adjust lenses, and content created in-house. The fast and reliable delivery service relies on major international logistics players, with high-quality certified and eco-sustainable packaging.

Contact info

4.2

Great

TrustScore 4 out of 5

24K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(24,055)

8,244 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Highly recommended!

I bought two pairs of sunglasses from this website, Ralph and Prada glasses. They arrived between 2-5 days to Ireland in perfect condition in their branded boxes etc. Would definitely recommend!

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Totally recommended!

I was completely satisfied with my purchase from Amevista. The order was easy to make, my package arrived pretty fast (3 working days), no need to contact customer support for anything. A great experience in total!

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered sunglasses one month ago order #1014991

Ordered sunglasses one month ago, still hasnt shipped, unable to contact anyone for a refund

June 9, 2026
Unprompted review
Amevista logo

Reply from Amevista

Dear Customer,

We are sorry for the delay regarding your order.

Please be assured that we have taken your order into account and have resolved the matter to the best of our ability. We sincerely hope that, considering our efforts, you might reconsider your feedback, as it is very important to us.

We remain at your disposal for any further assistance.

Best regards,
Amevista Team

Rated 3 out of 5 stars

Order canceled but refund was handled quickly


I had an issue with my initial order being out of stock and it had to be canceled. However, customer support (Vittoria) reached out to resolve the situation. I can confirm that I have now received my full refund. While the order could not be completed, I appreciate the quick and helpful communication from the support team to sort it out.

May 31, 2026
Unprompted review
Amevista logo

Reply from Amevista

Dear Customer,

We are sorry to hear about your experience.

To receive assistance with your order, please submit a request through our website in the Assistance section. From there, you can open a ticket, which will be handled by our active Customer Care team every day. This is the official and fastest way to get support for any issue.

Thank you for your understanding, and we remain at your disposal for further assistance.

Best regards,
Amevista Team

Rated 5 out of 5 stars

Super helpful customer care

Had a few hiccups in the delivery timeline due to the customised glasses but the customer care was super helpful and kept me updated with the status. The glasses are perfect and exactly what I ordered. Will order from them again. The prices are also unbeatable.

July 3, 2026
Unprompted review

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