Impossible to get any support as customer. 1 pair turned up with everything and the other had a used looking hard case, only 1 sleeve over the arm and totally missing the soft case. And it’s so hard... See more
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Review summary
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Reviews shaping this summary
Received my Prada sunglasses one day earlier than the expected delivery date. All the way could check where my glasses were. Once received the glasses were matching to the online description. I also s... See more
I had an excellent experience with Amevista. My order was handled perfectly from start to finish, and everything arrived exactly as expected. Their customer support team was incredibly quick to resp... See more
My new GO-TO for authentic designer sunnies! Ships ASAP and arrives within 2-3 days via DHL or FedEx to Florida from Italy. Perfectly packaged with designer case, inserts, etc and great pricing. I've... See more
Company details
Written by the company
Amevista is one of the leading international e-commerce platforms for eyewear, with deliveries worldwide. Founded in 2019, Amevista launched its online site initially in Italy and then expanded over the months, offering thousands of sunglasses and prescription glasses for men, women, and children. With over 100 brands, Amevista’s meticulous selection focuses on true luxury brands such as Gucci, Saint Laurent, Celine, Dior, and many others. Shopping at Amevista means immersing yourself in a unique digital journey, featuring a wide selection of eyewear and top-tier service with attention to detail, the possibility to customize and adjust lenses, and content created in-house. The fast and reliable delivery service relies on major international logistics players, with high-quality certified and eco-sustainable packaging.
Contact info
Italy
- amevista.com
4.2
Great
24K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Super quality and on time delivery 👌🏻
July 14, 2026
Unprompted review
Everything went really great
Everything went really great, from ordering to receiving the item. Fast shipping and quality item.
July 13, 2026
Unprompted review
Weeks of delays
Ordered glasses with express delivery. Did not arrive, messaged to be told would be delayed a week. A week later did not arrive. Messaged again to be told would be another week. No reason for length of delay and say you can’t cancel even though the order is not prepared.
July 9, 2026
Unprompted review
Reply from Amevista
Dear Customer,
We are sorry for the delay and for the change in the estimated delivery date.
If you could provide us with your order number, we would be happy to check your case personally and provide you with the best possible assistance.
We remain at your disposal.
Best regards,
Amevista Team
Don’t bother with this company
Don’t bother with this company. I bought reading glasses with the promise of receiving it in 5 days. Every few days I receive an email saying order delayed. It’s been 2 weeks and I received another email telling me to wait another week, they continually change the delivery date. This company is a scam . And good luck trying to return an email. It’s impossible!
July 2, 2026
Unprompted review
Reply from Amevista
Dear Customer,
We are sorry for the delay affecting your order and we understand your disappointment.
As previously explained, the delay is related to the production of your personalized prescription lenses, which require specific technical processing times in order to be made according to your prescription and the requested specifications.
In some cases, delays may occur due to production times or the availability of the necessary materials. Unfortunately, these are factors that are beyond our direct control.
We sincerely apologize for the inconvenience caused and we assure you that we are doing our best to complete the process and ship your order as soon as possible.
We remain at your disposal for any further assistance.
Best regards,
Amevista Team
flawlessly experience
The glasses arrived on time, I managed to buy them at a discount, literally half the price of what they are sold at opticians in my city.
July 10, 2026
Unprompted review
Good and better price.
July 5, 2026
Unprompted review
Poor customer service
Poor customer service, and return policy
I don’t mind paying for the return but all couriers required a phone number
Tried to contact the company they said that there is no phone number
Went to royal mail, the cost for returning 76 pounds
So had to keep the sunglasses
Will not order from this website again
Really disappointing
June 30, 2026
Unprompted review
Vittoria has been amazing and kept me…
Vittoria has been amazing and kept me updated when I was worried about delivery times .. she even went the extra mile by checking all was OK after delivery .. that's good customer service ..thank you
July 14, 2026
Unprompted review
Wrong prescription lenses and long lead time
6 - 7 weeks lead time - I can live with that. Then tried on the glasses when they finally arrived - totally different prescription lenses marked in the package to what was uploaded and ordered. To compound it, DPD delivered them to the wrong house!
July 14, 2026
Unprompted review
Waited for frames for 2 months
Waited for frames for 2 months. Never received. And at the end, after me’d pushed towards legal consequences they offered me their coupon! What?! Are you serious?! For 2 months?! A coupon worth my initial purchase to buy again at your bloody store?! Not only doesn’t they fulfil their duties, but they think their customers are dumb and will swallow anything. That kind of customer service and company must disappear. Period.
July 14, 2026
Unprompted review
I had to return my sunglasses
I had to return my sunglasses, which were so small I doubt they would have fit a chid. At my own expense £17 to send to Italy. They are stuck in Italian customs yet Amevista are continuing to take installments, even though they know I don't have the goods, stating this is all my responsibility. Cannot recommend them
July 11, 2026
Unprompted review
Fast delivery.Great price!I reccomended!
July 10, 2026
Unprompted review
Great website for Aussies
Great service, super reliable and speedy shipping to AUS!
May 13, 2026
Unprompted review
Worst place to get refunds resolved
Worst place to get refunds resolved. Refunded sunglasses in the first week of April and now it’s mid July and they haven’t processed anything.
I have evidence of postage and I paid for the postage myself and they still won’t process the payment.
Help line don’t help at all all they say is they understand the frustration they can’t do anything. What jokers!
July 13, 2026
Unprompted review
Whatever problem arises, rest assured that it will be solved.
It's such a reassuring and pleasant feeling when you get a call from customer service and they solve absolutely any problem you have. Initially I was very skeptical and distrustful, probably because of the unpleasant experiences with other stores.
How nice it would be if everyone had such operators.
I really appreciate the help, thank you very,very much to Mrs. Vittoria.
July 13, 2026
Unprompted review
Reply from Amevista
Kære kunde,
vi kan se, at du allerede er blevet kontaktet af vores Customer Care-team, og vi er glade for, at din sag blev løst på bedst mulige måde.
Vi beklager igen de gener, du har oplevet i forbindelse med leveringen, og vi takker for din forståelse.
Vi står naturligvis altid til rådighed, hvis du skulle få brug for yderligere hjælp.
Venlig hilsen,
Amevista Team
Missing irder
I ordered sunglasses on 27 June.
It’s now 13 July and they still have not arrived. The last information I have e from the tracking is that they are in a warehouse in France.
Despite advertising customer service agents available between 9 am - 6 pm CET, there is no way to get in contact with anyone at Amevista. I have now messaged them on LinkedIn in an attempt to get in contact with someone.
I look forward to hearing from someone at Amevista soon.
June 27, 2026
Unprompted review
Reply from Amevista
Dear Customer,
We have checked your order and we can confirm that your parcel was delivered a few days ago.
Since you selected a non-express shipping method, unfortunately it is possible that the delivery may have taken a few extra days compared to the estimated timeframe. We sincerely apologize for this delay and for any inconvenience caused.
We hope that, despite the waiting time, you are satisfied with your sunglasses. For us, the quality of the product and our customers’ experience are extremely important.
We remain at your disposal for any further assistance.
Best regards,
Amevista Team
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