AMIGAstore Reviews 232

Thanks for keeping the Amiga community alive

I order an accelerator for the Amiga 500. The one I received was dead on arrival. I tested it and proved it was their item. I get an RMA and send it back. It sits in Spain' customs for several weeks even after I alerted them that it was there, and Spain sent it back. So on an item I spend about $160 on, I spent $40 to send it back per their policy to try and recoup some of the loss, and if I want to continue down their policy, I will need to spend another $40, for a total of $80, half the cost of the item, to try and get my money back on a defective item. I have elected to go through a PayPal dispute, and I highly recommend that NOONE buy from them. They do not respond to eMails in their quoted "2 business day" turn around UNLESS they are to tell you off when you try to get your money back (Average response times were 3-4 business days, calls ignored and often no responses without second follow-up), and are good for nothing. DO NOT BUY FROM.

I can clearly underline what many write here;

1} itmay be that an item takes longer because it was not available even though it was marked as such on the homepage. Others say that too, and I can confirm that. I don't know if the homepage just takes longer to sync up the stocks. But if you can wait 1-3 days more, that's not the problem either.

2} What ruins the otherwise good grade (and I'm sorry to read it often here) and doesn't work for me: communication and service is worse. It doesn't matter whether it's a question about the order you are making (there is an extra message field for the order for questions and notes, but it seems to be just "decoration") or questions that arise after an order and are sent to support by email. More than "Message sent successfully to AMIGAstore.eu Customer Service" does not come. I find answering an email within 3 working days is not too much to ask. Or an email "sorry, we need longer or need to clarify something" is also ok. What a pity I was otherwise always satisfied.

I've ordered a ram expansion for my Amiga500 (gottagofastram) which has very short pins (had to use a socket to fit on my rev5 motherboard) and was making my Amiga crash every 2mn. It appeared it didn't like the microprocessor (68000) made by Signetic. I replaced it by a Motorola one and it seems ok.The worse is that they have removed my negative review from them website, so i don't trust them anymore.

Great experience, good prices and fast shipping. Definitely my reference shop for amiga and commodore stuff.

Amiga store has delivered everything now, but because of the former problems they are only getting 2 stars.

Regarding order
XGLIEJVTZ
I have just received the packet, but you have not send me, what I have paid for.

There was no CD installation packet for amiga os 3.2(I need the seriel key too), and no physical kickstart rom 3.2.1. And off course I still need the A608 mini 8mb

So please send CD installation packet for amiga os 3.2(I need the seriel key too), and physical kickstart rom 3.2.1.
And off course I still need the A608 mini 8mb

I have paid 70.82 Euroes for the physical Kickstart rom+CF card 32GB and ide to CF adapter+ Os 3.2.1 packet with cd and seriel key.

I now have and Os 3.2.1 I cannot use, because I need the kickstart rom, and the installation cd with seriel key.

I have purchased many items from Amigastore.eu and it _has_ been a good experience previously. In my most recent purchases, I am still waiting on two ordered accelerators and memory expansion (over 400AUD) for over two months.
The communication has almost been non existent. They have said their put a query into the shipping company, and then I have heard nothing after sending many messages on their website (on the items) as well as emails.
The lack of service and clear communication is extremely poor. I wont be buying anything from them again, and I will be recommending others to better more customer oriented companies.

I ordered AmigaOS3.2 and a few accessories and as it wouldn't arrive before the weekend was over even with Express shipping, I asked whether they can send me my registration code upfront, so I could register and download everything so I could prepare my Amiga during the weekend.

Well, they did that :) And the shipment even arrived faster than expected (on Saturday instead of Monday) so I could update my Amiga to OS3.2.1 on Sunday :D

Helpful and friendly. Great :)

Thank you for your help with the reshipment of the order I placed 4 weeks ago. The delay or loss of the package by the Post Office is unacceptable, but you have made my day by confirming that you are sending me the order again by private parcel. In Italy the national postal service also works very poorly, in fact, the order left Spain, but it never arrived. If it finally arrives, I will return it to you with the process that you have provided me by email.

Thanks again. You are very diligent and kind.

Again, a greeting to María Eugenia, who has helped me a lot.

I love products but they are slow and they don't communicate with their customers about any problems.
One week after I ordered and paid I still haven't heard a single word from them and my order has status "payment accepted". I have sent them emails which they don't respond to.
It was exactly the same the last time I ordered from them so I guess this is according to their standards and is to be expected when dealing with Amigastore.
I wish they would speed up and work on their communication skills.
I will think three or four times before ordering from them again.

Edit: Please don't lie! The product page clearly listed the product as in stock when I ordered. I would never have ordered if it didn't. It went out of stock a couple of days later and you didn't send it before it restocked again the 13th.

Happy New Year, Amigastore...
I received my gifts in time for the Christmas gifts and I was very excited, I had been waiting for my accelerator, the 2 t-shirts and the last OS. They are gifts for myself, but the wait has been worth the time that I have waited.

I already have fewer things to complete my projects for my machines.

About the housings and keycaps.
Do you already know a real approximate date of stock of the cases?
Do you have more up-to-date information about the A1200.net keycaps?

Stay safe and healthy.

My permanent Amiga store! Great products! Everything i bought works perfect! Great people!
I'm very happy!
Keep Walking for keeping the Amiga and the community alive!

Higly recommended!

After 6 weeks items in stock still is not sent.
I will order elsewhere next time.

I don't even want to give one star but i had too.

(( What is taking you AmigaStore so long time? ))

Amazed with the new AmigaOS 3.2 and the service that the Amiga store has offered me.
I got confused with excitement and mistakenly asked for the OS for a different machine than the one I have. I spoke to them via Messenger because I was nervous about not responding to my 3 emails within 4 hours of sending them.
They made the modification easier for me and they explained to me that they were very overwhelmed by the high demand for the product. In-store mailings were up a lot on launch weekend.
Paco on social media got in touch with the girls from the sales team and he confirmed to me the change I wanted. I took the opportunity to add an accelerator for my A1000 and a new custom case that they sell 3D printed.
Although my order was already prepared, they added what I asked for and made it easier for me to pay the difference with a link to paypal.

Impressed with the versatility they showed at all times, even though it was all my mistakes and last minute additions (I wanted to save on shipping costs :P).

Very satisfied. I thought that being Spanish they would be slower than in the store I used to buy but they have surprised me. It is not Amazon, but they are very reliable.

I really like my "Amiga" store. Whenever I need something I look here first.
What I like is that they always make you feel that there is someone human behind the phone, the mail or the messages.
Hopefully they go ahead even if Covid and Brexit hit them like everyone else.
I am from the UK and I am waiting for an A1200.net case that I ordered with a couple of accessories to continue building my personal project for my Amiga 1200.
It is taking time but I know that English customs will normalize, I hope, soon.

Stay healthy and keep it up!

I have ordered several things lately for my C64 and my A4000 and they gave me good service.
They respond well to questions on social media. They have to ask the technicians but I like that they attend so quickly.
I made an order with national postal service and another with private. Better private because you can trust delivery on time.

They were recommended to me by my group of retrogeeks and they do their job very acceptably in this bad time of the pandemic.

Keep going.

very fast delivery very good customer support. immediate response to emails. always friendly and courteous. Products are securely packaged with care. I can really recommend Amigastore.eu .

I had a very bad experience with them. I ordered an ext floppy cable, but haven't received it after 1,5 months waiting. I live in Sweden, so it is not even a long distance. I think what has happened is that the package was lost in shipping. It is a tracked package and they even asked me to pay more for it, but that is not helping at all. Tracking says there is no events after the package left Spain, which was 1,5 months ago! Still, the AMIGAstore support is replying that I should just wait and last week I didn't get a reply at all.

They are in Spain - I'm in Belgium - Great experience, very reliable shop !!!