The delivery took quite a long time, but that wasn’t the main issue. The biggest problem was the smell of the product — it’s honestly very unpleasant. I can’t imagine how or for what purpose it could... See more
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Bad surprise with the 14 euros of taxes Wiener i get to take my purchase.
Company replied
Best body butter out there. My skin is so soft and smooth and it has greatly helped fade body acne marks. The whipped texture allows easy application leaving moisturised skin without a greasy feel. Be... See more
AMI LONDON offers excellent products consistently. I've been a customer for a few years now and cannot recommend them enough! The shipping is fast and you are kept informed. The quality of the product... See more
Company replied
Company details
Written by the company
Natural | Ethical | Sustainable 🌱♻️ A skincare and home fragrance brand formulated with sustainability in mind.
Contact info
United Kingdom
- info@amilondon.co.uk
- amilondon.co.uk
4.1
Great
36 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very unpleasant smell, unusable product
The delivery took quite a long time, but that wasn’t the main issue. The biggest problem was the smell of the product — it’s honestly very unpleasant. I can’t imagine how or for what purpose it could be used. Unfortunately, I had to throw it away straight after opening.
April 14, 2026
Bad surprise with the 14 euros of taxes…
Bad surprise with the 14 euros of taxes Wiener i get to take my purchase.
October 17, 2025
Reply from Amilondon
Hi Ariane,
Thank you for your feedback. We’re so sorry to hear about the unexpected customs fee. Since we’re based in the UK, orders shipped to EU countries may be subject to local import duties or VAT, which are unfortunately outside of our control.
We completely understand how frustrating surprise charges can be, and we’ll continue to make this clearer at checkout to help avoid confusion in the future.
Warmly,
Team AMI
I love this brand so much
I love this brand so much, such great shea butter moisturiser, I also love the candles and home fragrances. Gives me a little luxury self care everyday and make great present for family and friends.
🤎
May 7, 2025
Great product
The reed diffuser actually fills the room with scent unlike many others. Lovely products.
March 20, 2025
Quality experience
I ordered the set 2 essentials bundle and I was super impressed. From the seamless ordering process with fast shipping, beautifully packaged box, and quality products that my sensitive skin LOVES. Will most definitely be ordering again, so happy with my experience!
March 31, 2025
Unprompted review
The Shea body balm is amazing!
January 31, 2025
Unprompted review
Best body butter
Best body butter I’ve used it’s super moisturising and smells amazing, love the organic ingredients. Thank you Ami London 😊
December 12, 2024
Really love my diffusers
Really love my diffusers, two different notes but really lovely to have in my home. Great customer service and fast delivery.
November 28, 2024
Well worth it
I bought the no2 reed diffuser and room spray fragrances and they were amazing! The scent really fills the room but isn't overpowering. Im usually very sensitive to smells so very intense fragrances tend to irritate the back of my throat. The fragrances from Ami are smooth and smell very natural whilst being potent. Ive been really impressed by the diffuser, so much so Ive gone back for a second as a gift! I highly recommend
October 28, 2024
5 stars :)
The delivery was super quick, packaging is lovely & the products are perfect for me. I love the fact that they are all natural and they feel great on my skin, not too heavy and give me a great glow!
September 25, 2024
Seamless sales process
September 10, 2024
Reply from Amilondon
Thank you very much for your feedback Nicky. I would love to know if there is anything we can do to do make sure that you receive a 5 star service in the future.
Many thanks
Incredible as always
Incredible as always! I trust nowhere else for my facial skin care and I always tip!
July 16, 2024
Is good just need a bigger size so I…
Is good just need a bigger size so I don't have to buy loads a month
June 5, 2024
Reply from Amilondon
Thank you for your feedback, Mary. We really appreciate it. Unfortunately, that product has been discontinued, which is why there weren't any larger sizes available. However, our Ylang Ylang and Bergamot Whipped Shea Butter is very similar and a best-seller. It comes in a larger size, so you won't need to buy as many each month. We hope you'll give it a try!
Love my experience with this company
Love my experience with this company, this is my second order and I’m never disappointed the air diffuser always lasts soo long.
March 11, 2024
I have used many of the products from…
I have used many of the products from Amilondon and have loved them all. The creams feel so luxurious and make your skin look incredible!
January 3, 2024
Best body butter out there
Best body butter out there. My skin is so soft and smooth and it has greatly helped fade body acne marks. The whipped texture allows easy application leaving moisturised skin without a greasy feel. Been a customer for almost 3 years now, and have not been disappointed once!
August 29, 2023
Really lovely company
Ami shipped out my order super quickly. The item is good quality and was packaged beautifully in all recyclable materials. Very happy! Thank you
July 30, 2023
Reply from Amilondon
Thank you so much for the review. So glad you are pleased with it all <3
Ami London's products are amazing!
Ami London's products are amazing! Exactly what my skin needs, natural and effective. I ordered my skincare online and it was super quick delivery. Love it!
May 9, 2023
Reply from Amilondon
Thank you for the lovely review Salima. So glad your skin loves our products!
The whipped cream body butter is a…
The whipped cream body butter is a dream to put on and keeps me moisturised all day.
April 2, 2023
Reply from Amilondon
Love this! Thank you for the 5* review :)
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