Amimir.com Reviews 1,267

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

I found them on the Internet, i made a fast research over de credibility of amimir.com and i booked fast because was cheaper than booking.com. I choose to pay only 10euro in advance and all the re... See more

Company replied

Rated 5 out of 5 stars

First booking using Amimir.com and it won't be the last. The price was great for our Hotel and the booking process was simple and smooth. We were kept informed throughout the process and can't think... See more

Company replied

Rated 1 out of 5 stars

The customer service is non existent for this company. Don’t book from this website or you will regret big time! The only job of your customer service team is to apologise and say we can’t help yo... See more

Rated 5 out of 5 stars

I was a bit worried at the start because much lower rates than competition and a tiny advance to secure the booking was a bit suspicous to me. I also did not know anybody who used amimir. At the end o... See more

Company replied

Company details

  1. Hotel
  2. Travel Agency

Written by the company

En Amimir.com nos encanta viajar barato, y sabemos que el precio del alojamiento es muy importante a la hora de decidirse por un destino u otro. Por eso, nos hemos especializado en encontrar hoteles baratos.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Reliable

Reliable, caring service with competitive price. Better than booking.com

February 3, 2024
Unprompted review
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Reply from Amimir.com

Ozgur, thank you very much for your comment and for your rating! See you soon :)

Rated 5 out of 5 stars

Really easy and straightforward…

Really easy and straightforward website. Competitive pricing and really responsive to my queries.

January 29, 2024
Unprompted review
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Reply from Amimir.com

Patricia, thank you very much for your comments and the rating :) We are glad we could help you and that you enjoyed a good price, we hope to see you again very soon! :-)

Rated 5 out of 5 stars

I’d never heard of but seemed legit on…

I’d never heard of but seemed legit on trust pilot & decent enough ratings & reviews. No issues whatsoever, good price, smooth booking and confirmation. I’d use again & recommend. Thank you.

January 12, 2024
Unprompted review
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Reply from Amimir.com

GG S, thank you so much for your comment and for your punctuation! We will be very happy if you book with us again :)

Rated 1 out of 5 stars

Upon our arrival at the hotel...

Upon our arrival at the hotel, we encountered an unexpected issue with the check-in process. Unfortunately, the third-party service, Amimir, with whom we were associated, had not paid the hotel, leading to a delay in our check-in. Multiple calls to Amimir were necessary to rectify the situation, resulting in a frustrating three-hour wait. Complicating matters, my wife was pregnant, and the hotel displayed a lack of helpfulness and poor customer service during this challenging time.

Despite Amimir's assurance of no additional costs, we discovered undisclosed hotel taxes and fees not mentioned in the initial reservation but revealed in the booking confirmation. Upon contacting Amimir about the oversight and the extended check-in ordeal, they were uncooperative and unwilling to provide any compensation.

To exacerbate the situation, the Amimir agent we spoke with exhibited a passive-aggressive attitude instead of offering assistance and improving the overall client service experience. The overall experience was far from satisfactory, and we are disappointed with the lack of support and transparency from both Amimir and the hotel.

December 29, 2023
Unprompted review
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Reply from Amimir.com

Hello PL Tang,

We want to express our sincere apologies to learn that your recent trip did not meet your expectations. Your satisfaction is of utmost importance to us, and we regret that your experience fell short on this occasion.

Please do not hesitate to contact us so that we have more details about your booking and can analyze what happened.

Your feedback is incredibly valuable, and we will be sharing your comments with our supplier to ensure they are aware of your insights. This collaboration helps us work together on improving the highlighted aspects for future travellers.

Rest assured, we are committed to closely monitoring customer feedback to maintain optimal satisfaction standards.

Thank you for taking the time to provide us with your feedback. Your detailed insights are instrumental in our ongoing efforts to enhance our services.

If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust and are here to support you.

Thank you once again for being a valued part of our community!

Rated 5 out of 5 stars

Well done Amimir.com

Hadn't heard of Amimir.com before this booking, but the price was really really good, after booking it I had a little panic as I saw some negative reviews, but all was good with our booking and I thank Amimir.com for saving us minimum £35 per night.

December 22, 2023
Unprompted review
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Reply from Amimir.com

Thank you so much for the 5 stars and your kind words, Fergus! We're delighted to hear that you enjoyed your accommodation at a good price :) Best regards!

Rated 5 out of 5 stars

Hotel guru

Amimir has been a very lucky find i live in the uk and normally use booking.com Hotel.com etc but my first search will always be Amimir so helpful and totally on the ball , already booked for 2024 so a very happy customer and recommend using them .

December 24, 2023
Unprompted review
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Reply from Amimir.com

Wow, what a great review, Stephen :) We're so happy to hear that we've met your expectations and that your experience with our website has been rewarding :) We hope you'll be able to enjoy a new getaway very soon, best regards!

Rated 5 out of 5 stars

Booking through the amimir.com was a…

Booking through the amimir.com was a seamless experience. We received exactly what we ordered with fast and hassle-free processing. The efficiency of the booking process was commendable, and the best part was the unbeatable price we secured for our stay. A top-notch booking platform that delivered on its promises – highly satisfied!

December 7, 2023
Unprompted review
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Reply from Amimir.com

Wow, what a great review, Vaidas :) We are so happy to hear that booking with us was easy and rewarding, it is very important to us that you were able to meet our expectations and we are delighted to hear that you were able to :) We hope you'll be able to enjoy another trip very soon, best regards!

Rated 5 out of 5 stars

Excellent Booking site

From the initial search to the confirmation of my reservation, the entire process was seamless and user-friendly. The website's interface was intuitive, making it easy to navigate and find the perfect accommodation for my needs.

What particularly impressed me was the breadth of options available on your site, catering to a wide range of preferences and budgets. The detailed descriptions, high-quality images, and customer reviews provided a comprehensive understanding of each property, helping me make an informed decision.

The booking process was efficient, and the confirmation details were sent promptly, giving me confidence in the reservation. I also appreciated the additional information provided, such as check-in/check-out procedures and any relevant policies, contributing to a stress-free experience.

Your customer support team deserves special commendation. I had a few inquiries, and each time, the representatives were prompt, knowledgeable, and courteous in addressing my concerns. Their professionalism and willingness to assist made a positive impact on my overall experience.

In conclusion, my experience with amimir.com has been nothing short of excellent. I would like to extend my gratitude to your team for providing a top-notch booking service. I look forward to using your platform for future travel arrangements and will certainly recommend it to friends and family.

Thank you for your exceptional service

December 15, 2023
Unprompted review
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Reply from Amimir.com

Dear Joselyn,
Wow, we are speechless at your comment! Thank you so much for giving us the highest rating.
We are glad to see that you had such a nice experience from start to finish and that you were well looked after by our customer service department.
We will pass on your thanks to the whole team, and we will work harder to keep improving!
We hope to see you soon on another booking and it would be wonderful if you recommend our website to your family and friends.
We are at your disposal anytime.
Greetings!

Rated 5 out of 5 stars

Very happy with Amimir

Very pleased with Amimir they seem to offer better prices than the other sites,I have used them a few times and never been disappointed, I highly recommend them

December 1, 2023
Unprompted review
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Reply from Amimir.com

Hi Sean! Thank you so much for giving us 5 stars and for your comment. We are glad that you could travel at the best price. Thanks for trusting in our webpage! See you soon.

Rated 5 out of 5 stars

It is recommended.

More reasonable price policy than other tour organization companies, good customer service communication, fast response.

November 19, 2023
Unprompted review
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Reply from Amimir.com

Hi Evren, we are glad to see that you enjoyed traveling with us and that we helped you thoughout the process. ¡Thank you so much for giving us 5 stars!

Rated 5 out of 5 stars

Amimir accomedates with the client and have wonderful service

Amimir postponed my booking although they did not have to, were very helpful and attentive.
Highly recommended!

November 8, 2023
Unprompted review
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Reply from Amimir.com

Yu Bi, thank you very much for your comments and the rating :) We are glad we were able to solve the unforeseen events. We hope to see you again very soon! :-)

Rated 5 out of 5 stars

Legit site, juste tested their voucher, it works !

Thanks for the people writting their reviews here. I choose amimir based on that and I was very pleased.🙂
Good rate for room. They found the cheapest room in the hotel ( I think not advertised even) but it was not very different from the one my friends got from booking.
They called me when I abandoned the booking process for a couple of minutes (I was distracted) and asked if they can assist me with the process. That was very nice of them.

October 30, 2023
Unprompted review
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Reply from Amimir.com

Hi Andreea,

We are glad to know that you came to this platform in order to read our reviews, and because of that, you encouraged to book your stay with us :-)

Our Customer Service department colleagues are available 24h everyday to help you in whatever you need, do not hesitate to contact us at any time!

We hope to see you soon again.

Best,
The Amimir.com team

Rated 5 out of 5 stars

Good and correct service!

October 19, 2023
Unprompted review
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Reply from Amimir.com

Hi, Klant! Thank you so much for your review and for your rating :) We hope to see you soon!

Rated 5 out of 5 stars

Great and fast website

Great and fast website; clear!

October 15, 2023
Unprompted review
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Reply from Amimir.com

Thank you very much for your rating and your comments, Yves:-) We are very happy to hear that booking with us has been easy for you... Best regards!

Rated 5 out of 5 stars

Unbeatable price

Unbeatable price! We booked a hotel in Badalona and price on Amimir was at least 30% lower than in any other aggregator or even on the hotel site. Thank you Team. We spent great time in very good hotel and saved a bit of money

October 5, 2023
Unprompted review
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Reply from Amimir.com

Hi Natalija!

We are happy to hear that you have saved money just for booking your stay with us :-)

We hope you've had a great experience in Badalona.

Hope to see you again soon!

Best,
The Amimir.com team

Rated 5 out of 5 stars

Great service

Great service. Thanks.

September 20, 2023
Unprompted review
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Reply from Amimir.com

Thanks to you, Karina, for your comment and for your rating. See you soon :)

Rated 5 out of 5 stars

Easy to use

Easy to use, value for money & good communication.

August 26, 2023
Unprompted review
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Reply from Amimir.com

Angela, thank you so much for your rating and for your comment :) See you soon!

Rated 5 out of 5 stars

Easy booking and quick feedback

August 2, 2023
Unprompted review
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Reply from Amimir.com

Hello Eliana!

Thank you very much for booking your holiday with Amimir.com!

We are glad to hear that the booking process was easy, and that we helped you to solve your doubts easily and quickly.

Remember that if you need us, we are available 24 hours a day, every day of the year, to help you at any time.

Best regards,
The Amimir.com team

Rated 1 out of 5 stars

Scam website

Scam website,
Looking for a hotel for our holidays in turkey, amimir offered two options, the standard double at €889 or upgraded triple €1346, checked hotel website and found the only triple room was swim up room,
Booked the triple with amimir, checked details to try and confirm with the hotel, guess what, no room booked, after weeks of emails and phone calls, eventually hotel confirms its a standard double bookied in our name, not the triple swim up, not even a triple, they’ve booked a standard double, exactly what they had advertised for €889.
Contacted amimir, response was “prove it, have you got screenshots, we are only the booking company, we don’t have details of what was offered to you” it seems this company takes your money then goes looking for the cheapest room possible.
Having booked for years with the big names like hotels.com, booking, agoda, this has turned into a nightmare with amimir, book safe and book with the bigger more reliable companies.

July 31, 2023
Unprompted review
Amimir.com logo

Reply from Amimir.com

Hello Dave Mateer,
Firstly, we are sorry for any inconvenience caused.
Dave, you contacted us because you had called the accommodation and they told you that they did not have a booking under your name. We contacted the supplier and as soon as they passed the information on to us, we confirmed that the booking was correct.
We are sorry for the delay in getting the information to you but in these cases we are always subject to the timing of the supplier.
Subsequently, you called us to tell us that your reservation stated a triple room but the hotel informed you that you have a double room. After checking, we were able to verify that the room was a standard room for 3 people, but as only two people were travelling, the hotel listed the room name as a double.
Dave, we are sorry for the misunderstanding as you stayed in a room of the type you had booked.
We appreciate your comments, as they allow us to improve.
We remain at your disposal,
The Amimir.com team

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