While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers had a great experience with this company. Customers are really happy with the products, finding them to be a staple in their routine and incredibly easy to apply. Many people appreciate the convenience and the natural look of the items, often comparing them favorably to professional salon results. The ordering process is also frequently highlighted as smooth and efficient. However, some customers expressed dissatisfaction with the durability of certain products, noting issues like paint peeling or nails falling off quickly. There were also a few concerns regarding the price, with some feeling that the cost was not always justified by the product's longevity or that additional necessary items were too expensive.

What people talk about most

Product

Clients share positive opinions on product quality and ease of use. Many reviewers praise the durability of... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the durability of the... See more

User experience

Users describe positive interactions with the user experience. Many customers found the products easy to... See more

Order

Reviewers mention positive feedback about their orders. Many customers express satisfaction with the ease of... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the affordable prices and consider the products a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I genuinely couldn’t live without House of Amor lashes—they’ve become a staple in my make up routine. The new half lash pre-glued styles are an absolute game changer… a full set in minutes, no s... See more

Company replied

Rated 5 out of 5 stars

First time using these press on nails and I’m so impressed with them! I ordered “Pink Lemonade” and applied them using the glue the night before my holiday. They lasted 6 days before 1 fell off but I... See more

Company replied

Rated 3 out of 5 stars

Bought the press on nails and the durability of it is actually amazing compared to the others.It looks like you get your nails done in the salon. It lasted a week to me til one of the nails come off .... See more

Company replied

Rated 5 out of 5 stars

Fantastic product! I purchased the ‘lemon sugar’ nails ahead of my holiday to Cyprus. I’ve been so impressed with the durability of them as I’ve been jet skiing, swimming and on quad bikes with these... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

House of Amor is a beauty brand that celebrates inclusivity, authenticity, and self-expression, offering premium-quality lashes and nail products designed to empower and inspire. Specialising in DIY at home beauty treatments.


Contact info

4.0

Great

TrustScore 4 out of 5

209 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've been a loyal tatti lashes fan now…

Firstly I'm 41 with barely any lashes.
I've been a loyal tatti lashes fan now for some time but felt the lashes weren't lasting and the glue was changing ingredients. So i found amor and although a few pounds more expensive I fancied trying. I even splashed out and bough the pink gift bag. It arrived within 24 hours. So far I am not disappointed. I thoroughly cleaned my eyes and lashes as I had previously had tatti lashes in which looked like they'd been in too long (they'd been in for 3 days). So far I've had them in a few hours and I've not experienced that sticky feeling I get with tatti. I did use the remainder of the bonding agent I had from tatti as I thought since I already had some left may as well use it. Hopefully they stay in. The lashes are genuinely prettier and fluffier. The mapped lashes are a great product and help when applying. Fingers crossed amor you may well have just gained a loyal customer. Oh and my first delivery contained a small bag of lovely jelly sweets which I'm eating before bed (sugar before bed may be a while before I sleep). One last thing they are the easiest lash clusters I've ever applied.

July 5, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your detailed and positive feedback! We're thrilled to hear that you’re enjoying your new lashes.

We strive to provide high-quality products, and it’s great to hear that you found them prettier and fluffier than what you were used to. We're also glad that you appreciated the pre mapped lashes and found them easy to apply.

We hope to keep you as a loyal customer and hope the lashes continue to impress you. Should you have any questions or need any assistance, feel free to reach out.

Thank you once again for choosing Amor Lashes.

Rated 5 out of 5 stars

I love these Lashes

I am a repeat customer of Amor lashes for over a year.
The ladies have created something very special, making the most beautiful lashes that are so easy too apply from home.
If you are sitting there wondering if you should make the purchase I tell you do so!

June 1, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your review and for being a loyal customer for over a year!

We're so pleased to hear that you find our lashes beautiful and easy to apply. Your kind words mean a lot to us. Thank you for your continued support.

Rated 1 out of 5 stars

Spam do not order, no order no refund


I have ordered next day delivery and its not received month later. No order no refund do not order it.

SP618993303GB
201124

July 3, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you for bringing this to our attention and providing us with details to investigate further.

Royal Mail have reported multiple attempts to deliver your parcel, but no one was available to accept it which is why unfortunately, they have been unable to successfully deliver.

Our Customer Services team have responded to your emails directly to provide you with a solution for this.

We sincerely apologise for the inconvenience this has caused. We understand your frustration and hope to get this resolved as promptly as possible.

Rated 5 out of 5 stars

Best ever product so easy

Best ever product so easy

July 3, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your review.

Your satisfaction is our top priority, and we're delighted to have made such a positive impact. We really appreciate your support.

Rated 5 out of 5 stars

Best product I have tried!

I purchased the eyebrow balm and lashes after seeing it on instagram and can honestly say they are the best I have tried! I have been looking for something that holds my eyebrows for a long time and have tried many different products, and Amor has been the only one that actually does that! Very impressed, and it does not leave a residue like other products have used. The eyelashes are also great, I have been using these a while and find them so quick and easy to apply and they last a few days for me, my eyes water quite bad generally so they would last longer if they didn’t! Overall, love Amor and will be continuing to buy from them :)

June 27, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for sharing your experience! We're pleased to hear that our eyebrow balm and lashes have impressed you. It's great to know that our balm has been the solution you've been looking for.

Your continued support means a lot to us, and we're grateful to have you as a loyal customer. If you ever need any assistance, don't hesitate to reach out.

Thank you again for your lovely review.

Rated 5 out of 5 stars

Amazing lashes!

I first bought the Amor starter kit last year and I was pleasantly surprised by how easy they were to apply. I've since bought the classic C curl (12mm) and I love them! I use mine infrequently (more for special occasions) and they've lasted ages. I would definitely recommend Amor's 5⭐️ lashes to anyone as they're so reasonably priced and they're nice and light to wear. I'm about to order more in case my faves run out of stock 🥰

July 3, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your lovely review. We're pleased to hear that you found our Starter Kit easy to use and that you love our Classique lashes.

Your recommendation means a lot to us and we appreciate your support. If you ever have any questions or need assistance, feel free to reach out.

Thank you once again for your kind words.

Rated 5 out of 5 stars

I love Amor lashes

I love Amor lashes. Since the very first time I tried them I was amazed by how easy the were to apply, and feel so lightweight when worn. Depending on my activities they generally last 5-7 days on, perhaps with a repair here and there. They look great, I love the products and packaging. I especially love the personalised touches, as with each pack I’ve bought I always get a thank you for your purchase card with my name handwritten on it. Thanks Amor Lashes!

July 3, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your lovely review! We're so pleased to hear that you love Amor lashes and find them easy to apply and lightweight to wear. It's great that you appreciate how they look, and our packaging. We're especially pleased that you enjoy the personalised touches and thank you cards.

Your support means a lot to us. Thank you for choosing Amor Lashes.

Rated 5 out of 5 stars

Love these lashes it takes a good few…

Love these lashes it takes a good few attempts to apply and get used to them but they do work.

July 9, 2023
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you for your positive review. Our QuickLashes can sometimes take a little practice when you first use them however, they get easier with each application. Please don't hesitate to reach out to us for extra guidance which will help with the application process.

Rated 5 out of 5 stars

Great product

Great product - Classique being my favourite style. I have just received my Amor Air package so impressed with the quality of the carry case, will be trying out the new styles very soon. I’ve finally mastered the art of applying my own lashes with the help of Amor products - if I can do it at 57 anyone can!

July 2, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your lovely review! We're pleased to hear that Classique is your favorite style - this is a firm favourite in our office too! We are excited that you have purchased our new Exclusive Amor Air collection and we are pleased that you are enjoying the quality of it.

It's great that you've mastered the application process, and we can't wait for you to try out some new styles and hear your feedback.

Thank you again for taking the time to leave us a review.

Rated 5 out of 5 stars

I love these lashes

I love these lashes, fiddly at first but once you get the hang of it it’s much easier and mine last 7 days!

July 1, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you for taking the time to leave us a positive review. We're pleased to hear that you love our lashes and that they last you 7 days. They can sometimes take a little practice at the start but they get easier with each application. If you need any extra tips with the application process please don't hesitate to reach out to us.

Rated 5 out of 5 stars

Amazing easy to apply and have lasted…

Amazing easy to apply and have lasted over a week even on my holiday after jumping in the sea they did not move !!!

June 12, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your review! We're pleased to hear that you found our lashes were easy to apply and lasted over a week, even through your holiday adventures.

Rated 5 out of 5 stars

Fab lashes

Really quick delivery
Good quality items
I cannot put on strip lashes to save my life but I managed to put these on so quickly and they looked amazing

June 28, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you for your review! We're pleased to hear that you found the delivery quick and our products to be of good quality.

We are pleased that you found our lashes easy to apply and that they looked amazing on. We have so many different styles to try - if you ever need assistance choosing please don't hesitate to get in touch.

Thank you for taking the time to leave us a positive review.

Rated 5 out of 5 stars

AMAZING

I’ve been using amor for a few years, not having the time for individuals due to having 4 children, I thought I would try these and I haven’t looked back!

They are comfortable, easy to use and last me over a week! Highly recommend ✨✨✨

July 2, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your lovely review! We're so pleased to hear that our lashes have been a great solution for you and fit well into your busy life.

Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out. Thanks again for your continued support.

Rated 3 out of 5 stars

Not for everyone sadly

I know these are great because my daughter's look lovely but despite watching videos i seem to just get them stuck to the tweezers and end up with them all over the place. I have tried 4 times now and ended up removing as they are a mess. I guess im just not meant to have nice lashes

April 6, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you for your feedback! We're glad to hear that your daughter's lashes look lovely, but we're sorry to hear you're having trouble with the application. It can sometimes take a little practice to start with but we are here to offer guidance step by step.

If you're having trouble with the application, it might be due to using too much bond. A small amount is sufficient for effective application. Additionally, if the Quicklashes are sticking to the applicator, there may be bond residue on it. Keeping your applicator clean during the process is crucial.

We're here to help you perfect your application technique. Please contact our customer service team for further assistance, and we'll be happy to guide you through the process to ensure you're satisfied with your Quicklashes.

Rated 5 out of 5 stars

Wish I’d ordered sooner

The product: 5 Stars, they have thought of everything, I personally now use the new Budget Ranges and get so much for my money.
The service: Also 5 Stars, only ever had one tiny issue with something getting damaged in transit, I contacted customer service, got a response same day and they were so lovely and helpful.
The loyalty scheme: Each order gets you Lash Cash, which you can turn into a voucher after a certain amount is earned.
Social Media: They are always posting new tips and tricks to try to allow you to really get the most out of your product. Including regular discounts! The people saying “the glue doesn’t work, they don’t stay on for a week” would really benefit from watching the videos and seeing the tips. When I started they’d stay on for a few days, now I can get at least a week and a half out of a set following guidance from their page.

March 18, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your detailed and positive review! We are thrilled to hear that you’re enjoying our products and services.

It's great to know that our Budget boxes offer great value for you and that our customer service team could assist you promptly and effectively. We’re also glad you’re finding our loyalty scheme and social media tips helpful. Your feedback is incredibly encouraging and helps us continue to improve and provide the best for our customers.

If you ever have more suggestions or need assistance, don't hesitate to reach out to us. Thanks again for your support!

Rated 1 out of 5 stars

Sadly I didn’t get in with the lashes…

Sadly I didn’t get in with the lashes at all . I carefully watched the tutorials and read the reviews instructions but they were really difficult to apply and I found them clumpy and heavy . They looked very unnatural. I was so looking forward to trying them but have given up !

July 2, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you for sharing your experience with our lashes. We’re sorry to hear that you had trouble with the application.

Sometimes, it can take a little bit of practice to get used to applying Quicklashes. We have a dedicated team here to guide you through the application process step by step. If the lashes felt clumpy and heavy, it might be due to applying too much bond.

Please don't hesitate to reach out to our customer service team. We're here to help and would love to assist you in getting the most out of your Quicklashes.

Rated 4 out of 5 stars

These lashes are fantastic

These lashes are fantastic. The only reason I scored 4 not 5 is I find the clear bond does dry up quite quickly. They are really easy to apply with the bond I’ve it goes slightly tacky & then the lashes stay perfectly for up to 7 days.

July 2, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your feedback! We're happy to hear that you love our lashes and find them easy to apply. We appreciate your honesty about the clear bond. We are continuously working to improve our products, and your input is valuable. If you have any further suggestions or need assistance, please feel free to reach out. We're here to help and ensure you have the best experience with our lashes.

Rated 5 out of 5 stars

I love this company

I love this company! Brilliant customer service, prompt shipping and the lashes are perfection. Not so keen on the bond from this company, as it doesn’t seem to stick very well, and I like my usual one that I’ve been using from another brand, but the lashes from amor are my go to. Love the Classique lashes, look just like lash extensions! Will continue to buy so please don’t ever discontinue this style!

June 11, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your fantastic review! We're delighted to hear that you're pleased with our customer service, shipping, and especially our lashes. It’s great to know that the Classique lashes are your go-to and that they meet your expectations perfectly.

We truly appreciate your loyalty and feedback. Rest assured, we have no plans to discontinue the Classique style. If you ever decide to try our bond, we’d love to hear your thoughts on it too.

Thank you for your continued support.

Rated 5 out of 5 stars

Love them!

Love them!!
I am so shocked at some of the reviews on there! I absolutely love my lashes, I am not girly at all but I’m nearly 30 & fancied trying something new. I first ordered the beginners kit & loved it wore the lashes on holiday for the first time and they lasted the full 7 days, I did wake up one morning & one lash and moved slightly but I just regaled it and continued.
I decided to order a separate order with some of the clusters & they are even better. I’ve had my new lashes on 5 days now showered as normal & they are fine these feel so much stronger than the beginners pack. I’m so happy! Thank you :)

June 5, 2024
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for your review!

We're thrilled to hear how much you love your lashes and that they've exceeded your expectations.

We appreciate your feedback about the durability and strength of our lashes. Your experience is exactly what we aim for, and we're so happy you're satisfied with your Quicklashes.

Thank you for sharing your journey with us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look