AMS Removals & Storage Reviews 32

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

AMS Removals moved us into our new house yesterday. I can’t recommend them highly enough. They took the stress out of what would have otherwise been quite a stressful day, through their calm and probl... See more

Rated 1 out of 5 stars

Avoid. We arranged for AMS Removals to complete a cleaning and furniture assembly service, for which they demanded payment in advance. They did not clean anything, left rubbish in the space and have b... See more

Rated 5 out of 5 stars

Best removal team in Manchester - FACT. Moved us numerous times and also relocated my business from our old office to our new. Can trust these guys with your life. Extremely good at their job and supe... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant! The whole team was extremely helpful and cheerful. It makes such a difference not having movers complaining all the time. They were efficient, careful and kept a good mood throug... See more

Company replied

Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Piano Moving Service
  4. Storage Facility

Information provided by various external sources

Looking for expert movers in Greater Manchester? AMS Removals are a family-run business with over 16 years of 5* service. We offer home or office moves, home delivery service, flat pack building service and storage units in Manchester.


Contact info

3.6

Average

TrustScore 3.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AMS Removals moved us into our new…

AMS Removals moved us into our new house yesterday. I can’t recommend them highly enough. They took the stress out of what would have otherwise been quite a stressful day, through their calm and problem solving approach. They got on with everything in an extremely professional way, including removing shoes without being asked as they were going in and out of the house. They had been recommended to me by a friend who has used them twice, and I would definitely use them again. My husband described them as worlds apart from the cowboys who brought us up from London! Thanks again David and team.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid. We arranged for AMS Removals to complete a cleaning and furniture assembly service, for which they demanded payment in advance. They did not clean anything, left rubbish in the space and have been unresponsive to communications.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

David and his team were fabulous!

David and his team were fabulous in helping my parents move from their house in Heald Green. They charged a very reasonable price.

Thank you and your team for your professionalism and hard work!

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic service and such a…

What a fantastic service and such a great price. David, Danny and Joel were brilliant on the day of my move, really efficient, dismantled and put furniture back together. Polite and friendly too. Would highly recommend them to anyone and wouldn’t hesitate to use them again!

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

No respect for returning customer

Not pleased

November 5, 2024
Unprompted review
AMS Removals & Storage logo

Reply from AMS Removals & Storage

Hi Brickhouse,
Our T&C’s at the time of your booking clearly state, please make sure that your moving date is correct and confirmed as payments are non refundable and non transferable. On our T&C’s Condition 7.1.3 - States cancellation within 7 working days of your move total amount payable. You cancelled within 3-4 within working days leaving 2 staff without work on that day. It was your choice to pay for your removal without fully confirming it with your estate agents or solicitors, we can understand from a customer’s point of view that they need to book a removal company in advance of their move but you cannot expect to book a large removal van and two staff for the day and cancel at short notice, leaving us no chance to fill that date, with the consequences falling on your shoulders. If every customer did the same and thought that they could simply have a refund then we would go out of business.
This was all very clearly stated to you in writing at the time of your booking.
Thank you
AMS Removals




Rated 5 out of 5 stars

Excellent service from the lovely guys…

Excellent service from the lovely guys at AMS.
I enquired about an urgent house move on a Wednesday afternoon, within minutes received a response back and David came around that evening to take a quick look around at what needed to be moved, was very happy with the quote and the fantastic service received. Everything was packed up for me and all the furniture moved put into the correct rooms, in pretty much the right places, stuff dismantled and rebuilt and boxes for each room were all right great tips of what to do in preparation and it's been the perfect move! Thanks guys for such amazing friendly and efficient service.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great service, will definitely be using again

Great service, will definitely be using them again. They completely took the stress out of moving day. Handled all my belongings with care and took everything in their stride. I was moving out of a city centre flat on the 5th floor which I thought would be a challenge but they were well prepared and very patient with the one lift! Lovely, friendly guys who made me feel completely at ease and that everything was in good hands. From now on, I won’t be doing a move without them! Worth every penny!

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Five star, stress free service

These guys totally exceeded my expectations and I cannot recommend them enough. Ours was a difficult move from a duplex apartment in the city centre to a rural location in Wales. With many large and heavy pot plants on the upstairs terrace I was dreading the reactions from removal companies. Most of our previous home moves have been fulfilled by grumpy guys, moaning through the whole process. AMS however couldn't have been more different to our previous experiences. Friendly, upbeat and professional and when some significant challenges arose David came up with a plan and it was solved before we even knew about it. Everything was moved with care and relocated with consideration. Exactly what we wanted and for a very reasonable fee. Hence 5 stars!

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Polite, helpful, quick, and awesome! A fantastic experience all round that massively helped my moving effort - would absolutely recommend to anyone, and will definitely be using in future!

May 27, 2023
Unprompted review
Rated 5 out of 5 stars

Fact - best of the best!

Best removal team in Manchester - FACT. Moved us numerous times and also relocated my business from our old office to our new. Can trust these guys with your life. Extremely good at their job and super professional. Highly recommend!

May 1, 2023
Unprompted review
AMS Removals & Storage logo

Reply from AMS Removals & Storage

Hi Primul,

Many thanks for your fantastic review and once again thank you for choosing AMS Removals Manchester for all your moves !
See you again

Rated 5 out of 5 stars

From Peak District to Herefordshire

Absolutely fantastic looked after our stuff which was well packed and nothing was to much trouble. Great guys, would recommend them to anyone.
Steve , Ann & Paul

November 10, 2022
Unprompted review
AMS Removals & Storage logo

Reply from AMS Removals & Storage

Hi Steve, Ann & Paul,
Thank you for your great review ! 3 full vans all the way the Herefordshire ! Thank you for choosing AMS Removals Manchester for your move. Good luck in your new home

Rated 5 out of 5 stars

I contacted David to move us again

I contacted David to move us again. He answered calls and messages quickly. The date was set, David, Dave and Ben arrived and worked solidly and efficiently for 3 hours emptying our house of large furniture. Nothing was too much trouble for them.
Arriving at our new home everything was positioned in the relevant room.
Thank you so much to you all for taking the stress off us.
The amount charged was such good value for money.
I would DEFINITELY RECOMMEND this company.
Thanks guys!
Joanne and Terry Harkin

September 1, 2022
Unprompted review
AMS Removals & Storage logo

Reply from AMS Removals & Storage

Hi Joanne
Thank you for the brilliant review, we really appreciate it and thank you for choosing AMS Removals Manchester for your moving solutions.
Kind regards
AMS Removals

Rated 5 out of 5 stars

Excellent ⭐️⭐️⭐️⭐️⭐️

Excellent service, completed took the stress out of moving! Really friendly efficient and professional staff. We paid for the packing service which I would highly recommend, especially as it includes rebuilding furniture!

June 26, 2022
Unprompted review
AMS Removals & Storage logo

Reply from AMS Removals & Storage

Hi Hannah,

Thanks for the great review !

AMS Removals Manchester

Rated 5 out of 5 stars

Outstanding! AMS delivered!

I decided to choose AMS removals after doing some research, I was not disappointed!
So we ended up exchanging and completing on the same day, and didn’t find out until that actual morning!
Ben said he could cover either day, and just to let them know what was going on so that he could work around us.
He arrived right on time with the 2 Daves and all 3 of them were great lads, hard working throughout the day, and very considerate when moving all our belongings.
They had 2 vans on the day which meant we could move everything in one go.
We were so impressed with how organised and professional there were, we would certainly recommend them again, or indeed use them ourselves !
Outstanding service, and well worth the money as it made the move on the final day the least stressful moment of the whole move which dated back to May!
Thanks Ben, and thanks AMS!

September 23, 2021
Unprompted review
AMS Removals & Storage logo

Reply from AMS Removals & Storage

Hi Simon,
Thank you for the great review !
Yes exchange and completion last minute on the same day is always challenging but at AMS Removals Manchester we have a fleet of vehicles at our disposal making such moves possible.
Kind regards
AMS Removals Manchester

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! The whole team was extremely helpful and cheerful. It makes such a difference not having movers complaining all the time. They were efficient, careful and kept a good mood throughout the whole move! I had 2 prior experiences last year with different companies, and I can say that's what makes a whole difference: being positive and supportive in times that tend to be quite stressful. Knowing that they were doing a great job, helped massively to relief that. Well done guys, I will definitely recommend your service.

September 16, 2021
Unprompted review
AMS Removals & Storage logo

Reply from AMS Removals & Storage

Hi Gus
Thank you for the great review
AMS Removals Manchester
www.amsremovals.co.uk

Rated 5 out of 5 stars

Absolutely fantastic service at an…

Absolutely fantastic service at an unbelievable price. The two lads turned up on time at 9am and did not stop until they drove away from our new property. Our new house was not the easiest for furniture removals, with narrow entrance and …More

June 2, 2021
Unprompted review
AMS Removals & Storage logo

Reply from AMS Removals & Storage

Hi Paul
Big move but not a problem - thanks for the review.
AMS Removals Manchester

Rated 5 out of 5 stars

Great customer service

Great customer service, the guys took such good care of our things - no damage at either end of the move, quick and polite. Reliable and professional service all round.

January 1, 2021
Unprompted review
AMS Removals & Storage logo

Reply from AMS Removals & Storage

Hi Katie
Thanks for the great review and subsequent move after this review.

Kind regards

AMS Removals

Rated 5 out of 5 stars

Great professional service

Great professional service. Cant thank the guys enough for moving my daughter to her new flat at short notice. Friendly, helpful and on time. Would definitely recommend and use them again.

December 9, 2020
Unprompted review
AMS Removals & Storage logo

Reply from AMS Removals & Storage

Hi Gillian
We were more than happy to assist.

Kind regards
AMS Removals Manchester

Rated 5 out of 5 stars

I used AMS this week for my house move

I used AMS this week for my house move. I was really happy with the positive experience and attitude of the team. They made a very stressful time a lot less stressful and were professional throughout

December 3, 2020
Unprompted review
AMS Removals & Storage logo

Reply from AMS Removals & Storage

Hi Cate,
Thank you for your great review

AMS Removals

Rated 5 out of 5 stars

Amazing service again

Second time we've used AMS and again they were absolutely fantastic! Super efficient, very friendly and a great price. I would very much recommend these guys to anyone.

October 28, 2020
Unprompted review
AMS Removals & Storage logo

Reply from AMS Removals & Storage

Thank you for using AMS Removals again

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look