Awesome team great response time ordered wrong size sent email asked if they could correct response very next day and ordered was corrected before it shipped braces are awesome and they work
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Not only are the knee braces optimal for training and recovery. Their customer support is by far the best I have ever dealt with. With rapid responses and understanding, have earned a life long custom... See more
The Anaconda braces are much better than any local shop ones I have tried as they are more robust and hold the area required better with more thought put into their making. I even bought the knee mass... See more
The ankle brace I ordered was too large for my lower foot. The top of my foot had extra stretchy material sticking out all around it and folded onto itself if I tried to put shoes on. In fact, I could... See more
4.5
Excellent
455 reviews
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Replied to 96% of negative reviews
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Elbow brace and customer service
I ordered elbow and knee braces. The knee braces turned out to not be what I needed, so I contacted Anaconda about exchanging for a different type. I was promptly provided very clear instructions to guide me through the exchange process. At each step, customer service replied quickly and courteously.
The elbow brace was excellent! I an a bit older and have some advanced issues with my dominant arm elbow, and the brace worked very well during BBJ Gi training. I was much less fatigued after training and recovered much more quickly than before I had used the brace.
I'm very happy with both the elbow brace and my experience with customer service.
July 2, 2026
Unprompted review
Fantastic customer service
I ordered the wrong size of elbow support, Anaconda were fantastic in dealing with an exchange for the correct size. Took less than a week to fix.
I have the knee supports which are excellent, and also the ice knee wrap which works really well too.
Highly recommended
July 1, 2026
Unprompted review
They have no trace of my order
They have no trace of my order, I showed them the email confirmation they sent me with an order number and my bank statement showing they had taken money. Still they couldn’t find details of my order. Useless
June 21, 2026
Unprompted review
Reply from anacondafightwear.co
Hi NB,
We're sorry to hear about your experience. We'd like the opportunity to make this right.
If your order cannot be located or requires a replacement, we'll be happy to arrange a reshipment if needed.
Please contact us at info@anacondafightwear.com with your order number and a confirmation of your shipping address, and our team will investigate the issue and assist you as quickly as possible.
Again, apologies for the inconvenience.
Best regards,
Team Anaconda
Great Products - Great Company
Great products you can tell have had a lot of thought put into them. Also had an awesome experience with their customer service. Couldn't ask for a better online shopping experience. Anaconda Fightwear = Top Tier
July 3, 2026
Unprompted review
Great brand
Great brand! Customer service was excellent and very helpful when swapping products. Highly recommended!
July 1, 2026
Unprompted review
Excellent company to deal with
Excellent company to deal with. Customer service was exceptional. Would definitely deal with them again and recommend
June 30, 2026
Unprompted review
Amazing customer service
Haven’t received my product yet, but customer service is top notch!!!!
June 28, 2026
Unprompted review
Exceptional customer service
Exceptional customer service. My package was delivered to the wrong address and Anaconda Fight Wear addressed the issue and quickly resolved it same day. They were extremely quick to answer all my concerns, I will definitely do business with them again!!
June 25, 2026
Unprompted review
GREAT CUSTOMER CARE!!
10/10 customer care experience. Great brand, great service, not a single flaw!
Contacted them with a defect and had a replacement order set up within hours of their reply!
June 23, 2026
Unprompted review
Customer service is 🚀🚀🚀
As of 6/22/26 I don’t have my product but I only ordered it 3 days ago. My 5 star review comes from customer service. When purchasing the shoulder brace I didn’t see the sizing chart on the page so I just selected a large because I’m not that big of a guy. When I returned to shopping for other stuff and looked at a different brace, I realized there was a sizing chart. I rushed back to see if the shoulder brace had one, and it sure as heck did. I immediately emailed them explaining my situation. Within a day they sent me an email letting me know they changed it to an XL that I needed. Friggin’ rockstar customer service. I can’t wait to get it and start pressing heavy to see if it helps with this torn labrum. 💪🏿💪🏿💪🏿
June 22, 2026
Unprompted review
Excellent customer service and care
Excellent customer service and care. Thank you
June 19, 2026
Unprompted review
Great customer service got my issue…
Great customer service got my issue resolved within the day thanks guys
June 20, 2026
Unprompted review
high quality products
high quality products. quick shipping. comfortable to wear. effective
June 16, 2026
Unprompted review
Support team was super responsive and…
Support team was super responsive and got back to me really quick after each of my emails. My order had gotten lost and they replaced it right away. Really impressed. Hard to find nowadays.
June 18, 2026
Unprompted review
I accidentally ordered the completely…
I accidentally ordered the completely wrong size because I failed to check the guide and when I reached out to ask for a cancellation and a refund they were very helpful . No hassles whatsoever.
June 14, 2026
Unprompted review
Anaconda knee brace for hockey
I ordered the Anaconda knee brace for when I play hockey. Brace was received and is extremely high quality. I love the elastic straps that allow me to adjust fit and tension. Highly recommend.
June 16, 2026
Unprompted review
I ordered the wrong size
I ordered the wrong size for my husband, and they were quick to respond to my emails and they helped me get it returned fast and sent a replacement just as fast
June 15, 2026
Unprompted review
Product works wonders
Product works wonders! Inflamed rotator cuff pain absolutely killed me everyday at work. Wore this for 3 days and shoulder couldn’t feel any better. Great product, great team responding rapidly to an issue I had and fixed it quickly.
June 4, 2026
Unprompted review
Wonderful customer service
The customer service was excellent. I needed help with an exchange to get the sizing right and I was impressed with the way I was treated!
June 8, 2026
Unprompted review
Excellent knee brace and Excellent…
Excellent knee brace and Excellent customer service
June 10, 2026
Unprompted review
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