Anapa Moving Reviews 138

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the staff for their professionalism, efficiency, and careful handling of belongings. The service provided is frequently described as fast, efficient, and on schedule, making the moving process much less stressful. People appreciate the great communication and the polite, helpful customer service, which is often available and ready to assist. However, some customers also noted issues with customer service, mentioning unresponsiveness, unprofessional behavior, and even being ghosted after their items were picked up. There were also complaints about late arrivals, lack of proper equipment or sufficient labor, and difficulties with communication due to language barriers.

What people talk about most

Staff

Consumers find staff to be professional, efficient, and helpful, often describing them as legends and... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers expressing appreciation for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oleh and Alex did a great job with with the pick up of my items today. They worked efficiently while also using the utmost care carrying out and storing my possessions. Oleh did a thorough job keepi... See more

Rated 5 out of 5 stars

I had a great experience with Anapa Moving, Inc. Their team was extremely professional, worked quickly, and handled all of my belongings with care. Everything was completed right on schedule without a... See more

Company replied

Rated 5 out of 5 stars

Zhantai and his team were absolutely amazing to work with! They worked extremely fast, and handled all of our belongings with care. I highly recommend this moving company!

Company replied

Rated 5 out of 5 stars

Very fast at moving everything from my storage unit. Great communication and service! I would recommend them and if we move will definitely use this company.

Company replied


Company details

  1. Moving Company

Written by the company

Anapa Moving Ink is an experienced moving company dedicated to providing superior quality moving services for all types of relocation needs. We take pride in being the top choice for many customers looking for a reliable and efficient moving service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

138 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Five Stars for Anapa

I can’t say enough good things about Anapa Moving, Inc. From the very first phone call to the last box being unloaded, the entire experience was seamless, professional, and even enjoyable—something I never thought I’d say about moving. The booking process was straightforward and transparent, with excellent communication and absolutely no hidden fees.

On moving day, the Anapa crew arrived right on time, fully prepared, and with a positive, can-do attitude that immediately put me at ease. They handled every item with incredible care—carefully wrapping furniture, labeling boxes clearly, and treating fragile belongings like they were their own. What really impressed me was their efficiency; they worked quickly without ever cutting corners, and constantly checked in to make sure everything was going exactly where I wanted it.

They even helped reassemble furniture at my new home, which was an unexpected and much-appreciated touch. The entire team was courteous, upbeat, and professional throughout the entire day. Anapa Moving, Inc. turned what could have been a stressful process into a smooth and pleasant experience.

I’ve moved several times, and this was by far the best service I’ve ever received. If you’re looking for a moving company that combines expertise, care, and top-tier customer service, Anapa Moving, Inc. is the one to call. I recommend them without hesitation

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

A 5 Star Moving Company

There was a previous rating on Anapa Moving which wasn't mine. Someone ,and I think I know who, got into my phone and did this. This is not funny. I had the best service with Anapa Moving. I have moved 3 times in the last year, and my other movers were not even half as good as Anapa The drivers are fast, careful and efficient with Anapa Moving. I enjoyed their personality as much as their efficiency. My good friend is moving from Nevada to Oregon and I recommended Anapa. Once again I apologize to Anapa for what happened. They are the best.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

You Can Trust Anapa Moving to Get the Job Done!

When another moving company couldn't get a truck to my house, I called another moving company broker, Safe Ship Moving. They assigned my move to Anapa Moving. Yuri and John worked very hard to make a stressful situation feel effortless. Had all my stuff loaded in under 2 hours. Highly recommend!

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

★★★★★

★★★★★
I had an excellent experience with Anapa! The team was friendly, professional, and took extra care wrapping my items to ensure everything arrived safely. They went above and beyond to make the process smooth and stress-free. I highly recommend them to anyone in need of reliable movers. Thank you for your hard work and attention to detail!

March 10, 2025
Unprompted review
Anapa Moving logo

Reply from Anapa Moving

Dear Larissa! We are glad to hear that you have had a good experience with us! We'd also like to ask you to save our company in your contact list and use once if another moving service needed. Thank you!

Rated 5 out of 5 stars

I would highly recommend

I would highly recommend the. They took excellent care of our things. Professional and arrived on time.

March 6, 2025
Unprompted review
Anapa Moving logo

Reply from Anapa Moving

Dear Kelly! Thank you so much for the review. Our crew was glad to help you with the move. Thank you for sharing your experience!

Rated 4 out of 5 stars

They did a pretty good job

They did a pretty good job, just a few things not as the broker disclosed.

March 1, 2025
Unprompted review
Anapa Moving logo

Reply from Anapa Moving

Dear Christine, we thank you for an honest review. Unfortunately, we fully understand that some things may not have been explained enought to you and we'd like to apologize for this. We sincerely hope that the rest of your move doesn't have any problems. Thank you!

Rated 5 out of 5 stars

I recently used Anapa Moving to…

I recently used Anapa Moving to transport my belongings from California to Georgia, and I couldn’t be happier with the service! From start to finish, the entire process was smooth and stress-free. The team was professional, punctual, and handled everything with great care. My items arrived on time and in perfect condition. Communication was excellent throughout, and the pricing was fair with no hidden fees. I highly recommend Anapa Moving to anyone looking for a reliable and efficient moving service. Thank you for making my long-distance move so easy!

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

John zhantai

John was extremely helpful extremely fast and professional he was supposed to have help show up and no one showed for the pick up to help him..but that did not stop him doing everything by himself.he did receive help on dropoff only one other person..also John traveled through a snow storm to make it to the drop off on time..John was by far an amazing person to have move me and my family usually when I was in the military it was a team of 5 people to move me and my family.. with John he did everything by himself he deserves a promotion and a raise.

February 2, 2025
Unprompted review

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