The abayas were beautiful and the details were so intricate masah’Allah. I had bought them as gifts for some friends and they were all super pleased. The linen ones in particular are great for spring/... See more
Company replied
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Wrong sizes, poor responsibility I ordered dresses for myself and my daughter, and both arrived in the wrong sizes. I sent clear photos with a measurement tape and fully cooperated to prove the... See more
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First time buying from this company after I found them through a Google search. Really impressed with the quality of the fabric and beautiful stone work. Came packaged really nicely in tissue, bag... See more
The abaya arrived damaged. I was disappointed because it was for Eid and I paid extra for fast delivery. When I initially contacted the retailer, they said they had checked items before shipping and h... See more
Company replied
Company details
Written by the company
Modest Wear for Every Wear™ - Anaqa Inspired Abayas is a London based modest wear brand. Our aim is to provide modest clothing that can be worn on your “Every Wear” whether it’s for everyday wear, work, university or special events. Anaqa - "Anaqa" is an Arabic word that means elegance. At Anaqa Inspired, we want to give our customers modest wear that is simple, elegant and modest. Our mission is to inspire and encourage women to wear modest clothing in line with Islamic principles. We also welcome women of all faiths, as modesty is for everyone.
Contact info
United Kingdom
- anaqainspired.com
4.2
Great
161 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Beautiful abaya & smooth transaction
Smooth and pleasant transaction. Abaya arrived earlier than the anticipated delivery date as it was a pre-order item, which I was very happy about. Quality is beautiful, would highly recommend.
July 8, 2024
Unprompted review
The length of the dress is shorter than…
The length of the dress is shorter than what I expected. I previously bought a dress in size "52" from your website, and the length was perfect. However, this time, although I ordered the same size, the length is shorter. I love the design and the overall quality is good.
June 25, 2024
Picture on website did not correspond…
Picture on website did not correspond to colour of item although a change of colour was pointed out in the live chat.
Quick and easy return process.
May 30, 2024
Reply from Anaqa Inspired
Thank you for your feedback. We genuinely appreciate your thoughts and understand your concern about the abaya being darker than expected. As you correctly mentioned, we informed you about the colour difference beforehand, and you agreed to proceed with the purchase based on that information.
We strive to maintain transparency and open communication with all our customers. In this instance, we made sure to notify you about the colour variation from the outset. Additionally, we let you know that you had the option to request a refund if you were not satisfied with the colour, and we processed the refund promptly when you requested it.
Considering our efforts to keep you well-informed and to address your concerns quickly and effectively, we believe a three-star review might not fully reflect the quality of service and communication we provided. We hope you will reconsider your review, taking into account our proactive approach and commitment to ensuring your satisfaction. Thank you for your understanding and for giving us the opportunity to address your concerns.
Great service
Great service, very punctual with delivery. I ordered my item the day before Eid, and could collect the same day. Abaya looks and feels great.
June 15, 2024
Unprompted review
Reply from Anaqa Inspired
Thank you for your feedback. insha'Allah hope you shop with us again.
Good material, exactly according to size.
Good material and colour. Exact to the shown size.
Delivery on time.
Loved it so much
Thanks
May 25, 2024
Reply from Anaqa Inspired
Thank you for your feedback. We appreciate it :)
Fantastic service and prompt delivery
Fantastic service and prompt delivery. Excellent customer service and support. The Abayas are beautiful and good quality. Price is very good as well.
May 15, 2024
Reply from Anaqa Inspired
Thank you, hope to see you again soon Insha'Allah
Really nice abaya with beautiful…
Really nice abaya with beautiful embroidery as well as quality being high will definetely be ordering again
May 16, 2024
Unprompted review
100% fantastic
Really love my abayas, it’s my first time buying from anaqa inspired and am really satisfied with everything will definitely come back for more and will also recommend you, and also their costumer service are very efficient🙏
May 6, 2024
Unprompted review
Lovely abayas 😍 Great quality
Lovely abayas 😍 Great quality, great fabric and good price too. Customer service is helpful and respond quickly. May Allah put lots of barakah in their business, ameen!
March 17, 2024
The abaya arrived damaged
The abaya arrived damaged. I was disappointed because it was for Eid and I paid extra for fast delivery. When I initially contacted the retailer, they said they had checked items before shipping and had never had this issue before. They offered me a £ 15-pound refund on a £ 50-plus abaya. I was understandably upset and asked for a full refund, which they did give in the end.
April 1, 2024
Reply from Anaqa Inspired
Salam, I'd like to clarify that when you initially contacted us regarding your order, you specifically mentioned, "I would like a discount or replacement abaya." That's why we initially offered you a discount for your order. Typically, in such situations, we would offer a replacement or a refund right away. However, because you expressed a preference for a discount, we extended that option to you initially. If you had preferred a replacement or a refund instead, all you had to do was let us know, and we would have happily accommodated your request. Instead, you proceeded to imply that we were conducting our business inappropriately by using phrases such as "Fear Allah" and "May Allah guide you." Due to this situation, we proceeded with refunding your money and, despite the loss for us, allowed you to keep the abaya. As a result, you now have the abaya free of charge.
I’d like to ask you what other company would let you keep the product and still issue a refund?
Amazing customer service
March 30, 2024
Stunning designs and quality wonderful!
I highly recommend Anaqa abayas. The quality is fantastic, the designs are exquisite and the prices very reasonable. Looking forward to purchasing again.
March 27, 2024
Excellent quality and fab customer service
First time buying from this company after I found them through a Google search. Really impressed with the quality of the fabric and beautiful stone work. Came packaged really nicely in tissue, bag and outer box. Customer service was excellent and prompt when I had a query.
10/10 throughout. Far better than other similar priced (and more expensive) abaya companies out there who I’ve experienced that don’t even bother to iron their abayas! Presentation is key and Anaqa have nailed it Allahumma baarik.
Will definitely be back to buy again inshaAllah and recommend to all.
April 2, 2024
Unprompted review
The customer service is excellent
The customer service is excellent. They always respond promptly. The item I ordered, desert sage poppy abaya was amazing, very good quality and the embroidering detail on the fabric is done very well. Will be ordering more in the future.
March 25, 2024
Unprompted review
Beautiful and amazing quality abayas
I bought the teal premium abaya for an event, absolutely stunning. Quality is so so good, it came packaged beautifully. Had so many compliments, definitely amazing quality and premium feel. Will be purchasing more soon. Customer service was also 10 out of 10
February 25, 2024
Sizes come up small but lovely product.
Sizes come up small compared with other brands, so buy 1 size up.
Great customer service - very easy to communicate with and action an exchange.
Lovely drapey 4 piece set. Excited to wear it when I go for Umrah.
February 7, 2024
Great Service.
February 2, 2024
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