Anchorage Chambers Ltd Reviews 2,611

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 673 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and understanding, making them feel at ease during difficult times. The customer service is frequently highlighted as exceptional, with many appreciating the clear explanations and non-judgmental approach. The service provided is often described as excellent, guiding individuals step-by-step through complex processes and making stressful situations manageable. Reviewers are particularly impressed with the efficiency, quick responses, and the overall ease of the user experience, leading to feelings of relief and regained dignity. However, some customers also noted that a little more communication towards the end of the process regarding next steps would have been beneficial. Conversely, a small portion of people felt dissatisfied, mentioning issues with chasing the company for over a year to resolve matters and feeling fobbed off.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, kindness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism,... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as outstanding, exceptional,... See more

User experience

People report positive experiences with user experience, with many reviewers expressing satisfaction and... See more

Payment

Customers had positive experiences with payment, often highlighting the helpfulness and understanding of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an extremely positive and helpful call with Murtaz Hazzan, he went above and beyond to help me during a difficult time and explained all my options to me clearly and thoroughly. Have had a great... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. They got my IVA accepted quickly and took a huge weight off my mind. No more stress, no more worrying about knocks on the door. Everything was... See more

Company replied

Rated 5 out of 5 stars

I'm am very grateful! It is Amazing how Anchorage Chambers walked me through to regain my basic dignity. I never knew it can ever happen. They pulled me out of the harsh reality that was my personal s... See more

Company replied

Rated 5 out of 5 stars

"Absolutely brilliant, I can't thank the team enough for giving me my life back. From the very first, nervous phone call, I was treated with kindness, respect, and absolutely no judgment. They took th... See more

Company replied


Company details

  1. Insolvency Service
  2. Debt Relief Service

Written by the company

Anchorage Chambers are a team of experienced insolvency professionals based in Salford Quays, Manchester, but our services cover the whole of England, Wales and N Ireland. Our team pride ourselves in our customer service and attention to detail, helping customers to gain control of their money problems using affordable and long-term solutions such as Individual Voluntary Agreement (IVA).


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Reflection of professionalism from this…

Reflection of professionalism from this chamber and take my matter seriously.

May 19, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for your five-star review, we really appreciate it. We're here to help!

Rated 5 out of 5 stars

Minhaal very pleasant and helpful

Minhaal very pleasant and helpful

May 18, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your positive feedback. We're glad to hear that our staff has been helpful. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Exceptional Service and Outstanding support

Anchorage Chambers helped me through a very difficult time and I successfully got my IVA accepted. Special thanks to James Mellor, who was absolutely brilliant - approachable, reassuring and understanding. Exceptional service & I highly recommend Anchorage Chambers to anyone needing honest, expert advice and reliable support.

May 15, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. We appreciate your kind words about his professionalism and the friendly approach we strive to offer. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very helpful company

Very helpful company, especially the agent musadiq, he was really great

May 15, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day.
We appreciate your kind words about Musadiq's professionalism and the friendly approach we strive to offer. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very helpful highly recommended

Very helpful highly recommended

May 15, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your positive feedback. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

IVA journey

Very helpful and made my IVA journey easy and hassle free Minhaal was extremely helpful at closing my IVA journey.

May 15, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

thank you for sharing your positive feedback. We're glad to hear that our staff has been helpful. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Outcome of my journey to IVA with Anchorage Chambers

James mellor was fantastic in guiding me through my IVA outcome and helping me understand all the information regarding it - I want to thank you for lifting this massive weight off my shoulders I feel like I can finally breathe

May 14, 2026
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. We appreciate your kind words about his professionalism and the friendly approach we strive to offer. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Fasih

Fasih
Very good service

May 14, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for sharing your positive feedback. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Anchorage have been amazing from to my…

Anchorage have been amazing from to my 1st contact with Natalie and Rose both have been amazing

May 14, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. We appreciate your kind words about Rose's professionalism and the friendly approach we strive to offer. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Fasih was very helpful to resolve my…

Fasih was very helpful to resolve my issue

May 14, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. We appreciate your kind words about Fasih's professionalism and the friendly approach we strive to offer. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Called them today and spoke with…

Called them today and spoke with Murtaz. He was brilliant. Actually listened, explained everything clearly, and got it sorted straight away. Proper professional but also just a real person, you know? Really appreciated it.

May 14, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. We appreciate your kind words about Murtaz's professionalism and the friendly approach we strive to offer. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Really understandable really helpful…

Absolutely excellent service from start to finish.
They got my IVA accepted quickly and took a huge weight off my mind.
No more stress, no more worrying about knocks on the door.
Everything was explained clearly and without any judgement.
Communication was constant and really reassuring throughout.
When it was finalised, they walked me through every detail.
I finally feel like I can breathe again.
Highly recommend this team truly supportive and reliable.

May 13, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us Five-star review. It's truly heartening to know that this process has brought you relief. Your well-being is our priority, and we're grateful for the opportunity to be of assistance. If there's anything more, we can do for you or if you have any questions down the road, please don't hesitate to reach out. Thank you for putting your trust in us. Wishing you continued peace and financial stability. Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Person i spoke to on the phone was great

May 12, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Good communication skill and good…

Good communication skill and good customer care when l spoke with Lbdullah.

May 12, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. We appreciate your kind words about Abdullah's professionalism and the friendly approach we strive to offer. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Fasih Naqvi was very helpful and…

Fasih Naqvi was very helpful and professional on the call

May 11, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Very good service

Very good service, and very quicķ

May 7, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Hello! Thank you for your five-star review! We really appreciate it and do not hesitate to contact us whenever you have any queries!

Rated 5 out of 5 stars

I spoke to several different people…

I spoke to several different people from the anchorage team and found each of them extremely helpful ‘ patient and informative . I received detailed text messages and emails promptly and scheduled phone calls were received at the times specified.my questions and concerns concerning my application for an IVA were were dealt with professionally and thoroughly and I would not hesitate to give my heartfelt appreciation to each member of the team that guided me through a difficult time in my life

May 6, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us Five-star review. It's truly heartening to know that this process has brought you relief and that you can now look forward to a future without any worries. Your well-being is our priority, and we're grateful for the opportunity to be of assistance. If there's anything more, we can do for you or if you have any questions down the road, please don't hesitate to reach out. Thank you for putting your trust in us. Wishing you continued peace and financial stability. Once Again thank you from Anchorage Chambers.

Rated 5 out of 5 stars

The staff were really helpful and…

The staff were really helpful and explained everything in a way I could understand and made the whole procedure so easy and stress-free.

April 30, 2026
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

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