Anchor & Rose London Reviews 

52
TrustScore 3 out of 5

3.2

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See what reviewers are saying

Rated 5 out of 5 stars

Harry, who I assume is the owner of this company goes out of his to make sure that he offers a great service. He dealt with a difficult situation exceptionally well, and has earned my business moving... See more

Rated 4 out of 5 stars

Ordered a mystery box on a total whim via a social media advert in the run up to Xmas and got a dispatch notice on the 29th. Still nothing by the 6th January. Contacted via the advertised email addr... See more

Rated 1 out of 5 stars

It's disappointing when you find a boutique company that showcases great designs, however truly fail in the basics of customer service. Ridiculous waiting delivery periods and the only way to get any... See more

Rated 3 out of 5 stars

Item took 3 weeks to arrive but quality is high. I emailed them twice and they apologised for the delay. The replied the same day explaining due to Covid they are understaffed plus with the overwhelmi... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Streetwear Store
  4. Women's Clothing Store

Information provided by various external sources

Emerging in 2014, Anchor and Rose London was big in the tattoo scene, having since edged into streetwear. Now a staple in every guys wardrobe, we combine bold, illustrative designs with garments inspired by urban trends.


Contact info

3.2

Average

TrustScore 3 out of 5

52 reviews

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3.2

All reviews

(52)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My favourite brand

I've ordered 4 shirts from A&R LDN within the last year or so, and have been very impressed with every order. Items can sometimes take a while to dispatch, however the quality of the garment is second to none. Fits true to size in width and length, great designs and overall a first class experience. Thanks guys!

December 4, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible products and serice

One of the worst fitting t shirts i have ever worn, horrible material and cheaply made. Returned the item immediately however the company saw fit not to bother issuing a refund and ignored all my emails. AVOID AVOID AVOID

May 26, 2020
Unprompted review
Rated 1 out of 5 stars

What a disappointment

It's disappointing when you find a boutique company that showcases great designs, however truly fail in the basics of customer service. Ridiculous waiting delivery periods and the only way to get any idea of where your goods are, is only achievable if you constantly write to them via Instagram, Facebook or email asking for your paid goods. Isn't this illegal? Do customers have some rights, when it comes to businesses like this? Expect your goods to maybe arrive in over a month or 2...if ever. They also delete comments on their IG accounts when people start to complain. They really need to reset and get their business plan in place of they want to continue.

April 30, 2020
Unprompted review
Rated 1 out of 5 stars

So bad customer service

I made an order on 3rd Dec 2019 and have not yet received the goods despite money been taken from my account. I have emailled the contact given on the order confirmation twice to chase but not had any response. I would phone but cant find a number either. Very poor customer service and certainly dont recommend or advise anyone to use this company.

December 18, 2019
Unprompted review
Rated 1 out of 5 stars

Made an order on Black Friday

Made an order on Black Friday, now 2 weeks later I have not recieved any information at all regarding shipment or my order. The support doesn't answer any emails.

December 13, 2019
Unprompted review
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