Anderson James 

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Rated 1 out of 5 stars

James fixed my dishwasher in June, ordering a new part and fitting it. It has since broken again several times. I have managed to fix it myself, but on third occasion I decided to contact him. The pho... See more

Rated 1 out of 5 stars

James came to us on the 13th March 2026 and took a payment for parts needed for my Stoves oven. We haven’t heard from him since. I have tried phoning (temporarily not working is said) and my email... See more

Rated 5 out of 5 stars

Anderson James is my go to company for all appliance and plumbing needs. I’ve used other companies before for my Miele appliances, who all failed miserably. Not Anderson James. They are truly knowle... See more

Rated 5 out of 5 stars

Rapid response to urgent request. Fitted around me perfectly. Had everything needed to work effectively and efficiently. Explained their reasoning and I learned more about plumbing. Funny, frie... See more

Company details

  1. Appliance Repair Service
  2. Plumber

Written by the company

Wiltshire's Plumbing & Appliance Repair Specialists. We understand when you have a burst pipe, water leak, blocked sink or toilet, you need someone local who can attend fast. We can tackle almost all plumbing related issues (no job is too big or small for us) and can usually attend the same day. We also repair all white goods appliances in your kitchen, including; washing machines, dishwashers, ovens, fridge freezers, cookers, microwaves, and more!


Contact info

All reviews

(144)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

Amazing service. Easy to book online and told of cost up front ahead of arrival ( minus the new parts). Came when planned, couldn’t fix the washing machine that day due to needing a part to be ordered but kept me updated on arrivals times etc. Genuine service throughout; will be using again in the future

November 7, 2023
Unprompted review
Rated 4 out of 5 stars

Easy and quick to book a repair

Easy to book a repair,
Reliable small company and very local to Bradford on Avon where I live.
Repair done well and tested to see if it works.
Satisfied customer and I.have recommended them to a family member.

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Easy to book… swift resolution

Easy to book, arrived when expected.
Fixed my issue very quickly, but also gave good advice to help prevent the issue happening again, which was really insightful and helpful. Would recommend highly.

October 31, 2023
Unprompted review
Rated 5 out of 5 stars

Another superb experience.

Another superb experience.

Booked an appointment with Anderson James for last Friday which I had to change... not a problem for this company. Moved it to today without any hassle.

Then they called, turned up on time, did the job quickly and efficiently and left us as a very happy customer

Will recommended them without hesitation

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

This company definitely deserves the five Stars

This company definitely deserves 5 stars ‘ they contacted me very quickly to give me a date , I only had to wait a few days the lovely James was the engineer , sorted out the problem so now I’m back to a working dishwasher PHEW!! Would r definitely recommend them, WELL DONE ,

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Very impressive

My AEG dishwasher had a drainage problem so looked online for local company. Research showed excellent service. So easy to book online and you are made aware of the approximate cost beforehand. Had a voicemail to apologise they couldn’t make the morning scheduled and but was able to make the afternoon. Very prompt service and dealt with the issue efficiently and professionally. Super service and really personable.
Very highly recommended and they are now in my Contacts list for any other future appliance repairs.

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The company were very obliging with the time slot.They also rung to say when or how long they would be Could not fault the service EXCELLENT

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

Professional value for money plumber

Having several people let us down, Anderson James got in touch and recommended an upgraded pump to resolve our water pressure issue. The plumber arrived on the date agreed. He was polite, professional and he completed the work within these timescales agreed. The price was excellent and the solution means our taps and showers now have great output. Throughly recommend

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Oven repair

Great service, came out quickly, identified fault, soon as parts were in back to fix...reliable, friendly, not expensive... hassle free so would definitely use again and recommend.

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service
Great communication from start to finish
Very professional team
Would absolutely recommend this company

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Two top chaps….

Good honest guys who installed our cloakroom. From the quote to the installation they were very professional. Their work is of the highest quality, nothing is too much trouble, great customer service, will be using again

July 17, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very friendly, knowledgeable, and explained what he was doing and why. Thoroughly recommend Mikael to anyone who needs a fantastic plumber!

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

My best experience with a company ever.

My experience with this company was the best that I have ever had with any tradesman ever ( and I am 67). Firstly you can book straight into their diary and they call you back to confirm. They have a clear pricing structure so you know the labour costs in advance. They turn up when they say they will , thoroughly tested the fault in my oven, which could not be repaired as part was no longer made. When I bought my replacement ovens they came to install and were cheaper than the online retailers. The installation was not straightforward, one lead too short and new ovens different design, so modifications to space required. They overcame all the obstacles, cleaned up afterwards and the bill was as expected. Both engineers were also really nice guys too. I would be happy to recommend them, which is not something I would normally do.

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

I wouldn’t go to any other company

This was perfect in every way. The engineer rang me 20 minutes before he was due to arrive so I could arrive on site and open the house, he introduced his self and was very pleasant and efficient. He ordered the parts there and then gave me an approximate date for delivery which turned out to be correct. Sent a text and gave me a timeslot which was an afternoon then rang me 20 minutes before he was due to arrive, this time two engineers came and again were very pleasant and very efficient. I couldn’t rate them highly enough and would certainly recommend them to everybody.

June 12, 2023
Unprompted review

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