Anderson James 

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Rated 1 out of 5 stars

James fixed my dishwasher in June, ordering a new part and fitting it. It has since broken again several times. I have managed to fix it myself, but on third occasion I decided to contact him. The pho... See more

Rated 1 out of 5 stars

James came to us on the 13th March 2026 and took a payment for parts needed for my Stoves oven. We haven’t heard from him since. I have tried phoning (temporarily not working is said) and my email... See more

Rated 5 out of 5 stars

Anderson James is my go to company for all appliance and plumbing needs. I’ve used other companies before for my Miele appliances, who all failed miserably. Not Anderson James. They are truly knowle... See more

Rated 5 out of 5 stars

Rapid response to urgent request. Fitted around me perfectly. Had everything needed to work effectively and efficiently. Explained their reasoning and I learned more about plumbing. Funny, frie... See more

Company details

  1. Appliance Repair Service
  2. Plumber

Written by the company

Wiltshire's Plumbing & Appliance Repair Specialists. We understand when you have a burst pipe, water leak, blocked sink or toilet, you need someone local who can attend fast. We can tackle almost all plumbing related issues (no job is too big or small for us) and can usually attend the same day. We also repair all white goods appliances in your kitchen, including; washing machines, dishwashers, ovens, fridge freezers, cookers, microwaves, and more!


Contact info

All reviews

(144)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service.
Very prompt in getting out to my broken washer dryer.
Immediately identified the problem and repaired within an hour, and without any cost for parts.
Engineer was friendly.
Will definitely use them again if needed and refer their services to others.

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant experience with Anderson…

Brilliant experience with Anderson James. My oven broke on the Wednesday and I was able to make an appointment through their website for the Friday. I had confirmation sent via email and text and a call 20 minutes before they arrived to check I was home. They had both parts needed to fix the problem with them and within 15 minutes the oven was fixed. The engineer was approachable and friendly. Having a fixed call out price was great and the parts were really affordable. Would highly recommend and use again.

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. Easy online appointment booking system followed up by confirmation by text/ mobile. Call made confirming arrival time on the day. Very pleasant repairman. Part needed ordering in, no further charge for additional visit.
Will definitively be keeping their number for any future appliance repairs.

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Thanks Anderson James

Thanks Anderson James
Great service I would highly recommend them clear pricing and arrived on time and sorted problem with my fridge freezer.
Excellent service

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service start to finish

Sometimes you come across really genuine people doing an honest job for a honest price. I believe that Anderson-James are just that.
Quick efficient surface and incredible value for money and would happily recommend confidently to anyone.

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

The problem was diagnosed quickly and as soon as the part was available it was fitted with no fuss or drama. Excellent team, would definitely recommend and use again

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Fast efficient and friendly service

Fast efficient and friendly service. I had a minor leak on my LG washing machine.
One visit to identify the problem, part ordered and returned 5 days later to replace. All for a fixed price !
I would highly recommend 👍🙏

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Forget checkatrade.com

Forget checkatrade.com - use these guys. Seamless end to end customer journey. Easy booking online and not a long wait at all. Courtesy call 15 minutes before, very friendly and the price was reasonable with other valuable advice given! I cannot recommend enough.

February 21, 2023
Unprompted review
Rated 2 out of 5 stars

Still not working

Very prompt & timely, but having spent over £400.00 to repair my tumble dryer and being assured that nothing else will go wrong, its still not working properly, and I've been told that it needs another part costing £200.00, I wish I'd bought a new machine, which is what I wanted to do in the first place.

February 6, 2023
Rated 5 out of 5 stars

Very happy

Very happy. Arrived on time and sorted problem with washing machine promptly. Pleasant chap called James was a privilege to deal with. Recommended.

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Entirely satisfied with service!

James agreed to our requested date a week in advance phoning, as agreed, 10 mins before arrival. He sorted out the Bosch problem within a few minutes and completed the job entirely within the call-out fee with no additions for Labour unlike too many tradesmen. I was delighted and have no hesitation in recommending him and would use him again as necessary.

February 8, 2023
Rated 5 out of 5 stars

Very speedy response

Very speedy response. Polite and helpful service. Saved my 13 year old tumble dryer from obsolescence and was positive about its likelihood to last well in future so I didn’t have to buy a new one. Win, win!

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Fridge Freezer door issue saved £££

Called these guys to look at my fridge freezer which I purchased nearly 10 years plus at John Lewis. the door was the issue it kept opening.So I got these guys in and what originally looked like a seal issue was in fact a hinge problem and they saved me over £179 in parts they are very professional and want to do the best job they can for you highly recommend these guys

January 11, 2023
Unprompted review

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