andersonco.co.uk Reviews 22

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

After initially feeling apprehensive about talking to a PI (it does feel a bit alien to most of us), I very quickly felt relaxed and confident that I was talking to the right person. I was offered... See more

Rated 5 out of 5 stars

Found myself in a difficult unfortunate situation. Contacted Dan and he made the process so easy, straightforward and efficient. Dan and team have saved me a huge amount of time and risk meaning I can... See more

Company replied

Rated 5 out of 5 stars

Dan was pretty amazing with the information he provided in such a short amount of time. He was thorough and extremely precise,whilst working in a very professional manner. Can't fault the serv... See more

Company replied

Rated 5 out of 5 stars

I utilised Anderson & Co's background check service. I dealt with Dan throughout. I found him to be completely professional and understanding. He was able to explain exactly what he could do and how h... See more

Company replied

Company details

  1. Private Investigator

Written by the company

Surveillance, People Tracing and Background Check Specificalists. We cover all aspects of covert Surveillance from Matrimonial Surveillance to Insurance Fraud, Corporate Surveillance, Vehicle Tracking, People Tracing and Background Checks too. Members of the World Association Of Professional Investigators (Not the ABI). ICO Registered & GDPR Compliant. Established in 2019. Leading | Established | Award Winning


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
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Rated 5 out of 5 stars

What a difference a day makes!

After initially feeling apprehensive about talking to a PI (it does feel a bit alien to most of us), I very quickly felt relaxed and confident that I was talking to the right person. I was offered a couple of different options to get to the end result I was hoping for. I never felt under any pressure and was left to consider my options.
Once I had engaged Anderson Co it was a very quick and surprisingly detailed response. I received a report that gave me what I needed and a great deal more besides. It was detailed, legitimate and most importantly accurate and verified. The follow up queries were also dealt with very quickly and in detail.
I can not recommend highly enough so if your pondering using these guys, just jump in. You might be surprised at what you can learn.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and informative

I recently enquired about the services that are advertised having been referred by a friend who had used them previously and was very impressed with the professionalism and efficiency. The manager responded promptly to my enquiry, explaining the whole process clearly, and answered all my questions in an understanding, courteous and patient manner given I was emotionally invested and therefore became upset during our conversation. Whilst I haven’t used their services yet, this initial communication gave me confidence in what to expect and their expertise and reliability and focus to task. I would definitely recommend them to anyone who is seeking a professional private investigation service thankyou

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent 5* Service

Found myself in a difficult unfortunate situation. Contacted Dan and he made the process so easy, straightforward and efficient. Dan and team have saved me a huge amount of time and risk meaning I can resolve my situation much quicker and at ease. I would definitely recommend. Five star service. Many thanks.

August 14, 2025
Unprompted review
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Reply from andersonco.co.uk

Thank you for trusting us again with your case Claire, and of course these lovely and kind words.

All the very best moving forwards,

Dan - Anderson & Co Surveillance and Private investigators Ltd.

Rated 5 out of 5 stars

Cheating wife caught!

Dans help in establishing who my wife has been seeing has been totally brilliant! It has saved me what would have been a lengthy process in court re our divorce ! Thank you

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience…

I had a very positive experience using Anderson & Co. I dealt with both Dan and Mark who were very understanding of my sensitive situation. The work carried out was professional, detailed and thorough. No complaints and five stars from me. Highly recommend. Thanks.

July 7, 2024
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Reply from andersonco.co.uk

Thank you Lisa for your kind words. I wish you all the very best moving forwards.

Kind regards,

Dan - Anderson & Co Surveillance and Private investigators Ltd.

Rated 5 out of 5 stars

Thank You Dan

Background check report received within 4 days (and on a Sunday). Sadly confirming my thoughts and suspicions but thankfully I can now put this nightmare behind me. Thank you Dan for finally providing me with what I knew, and allowing me now to be able to move on. You're a star (take a day off).

June 30, 2024
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Reply from andersonco.co.uk

Thank you Ayesha for these kind words, they are greatly appreciated.

All the very best moving forwards.

Kind regards,

Dan - Anderson & Co Surveillance and Private investigators Ltd.

Rated 5 out of 5 stars

Many Thanks!!

We have been using the guys at Anderson & Co for quite some time. Despite out last minute demands and late night calls, Dan is always pleasant and able to assist. If you require background information, you won't go wrong. As always, many thanks.

July 1, 2024
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Reply from andersonco.co.uk

Thanks Mac for these kind words and continuing to use us after all this time.

Kind regards,

Dan - Anderson & Co Surveillance and Private investigators Ltd.

Rated 5 out of 5 stars

"Background check report received…

"Background check report received within 4 days (and on a Sunday). Sadly confirming my thoughts and suspicions
but thankfully I can now put this nightmare behind me. Thank you Dan for finally providing me with what I knew, and allowing me now to be able to move on. You're a star (take a day off). Ayesha."

June 21, 2024
Rated 5 out of 5 stars

I had been thinking of looking for an…

I had been thinking of looking for an 'old friend' for many years but imagined it was going to cost an arm and a leg and be
quite a long and drawn out process. I finally picked up the phone and made that call and was pleasantly surprised by how easy and relatively inexpensive it was. I received my trace report within 2 days as promised, with the information I required. I only wished I had done this years ago. Thanks, David P.

June 21, 2024
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Reply from andersonco.co.uk

Thank you, David. All the best moving forwards and good luck reaching out!

Kind regards,

Dan.

Rated 5 out of 5 stars

Dan was great

Dan was great. He understood exactly what I required and showed a genuine interest in my situation. He gave me several options to consider with the varying costings for both. He also advised on what I could do moving forward once I had the information I required. A smooth and seamless operation. Thank you again, Michaela.

June 21, 2024
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Reply from andersonco.co.uk

Thank you for these kind words Michaela. We are having a huge social media push at the moment, and therefore any reviews and positive feedback is most welcomed. We wish you all the very best moving forwards.

Thanks - Dan.

Rated 5 out of 5 stars

I used Anderson Co

I used Anderson Co. to carry out some due diligence checks regarding some new corporate connections for my business.

I am very pleased with the service. Daniel was efficient, responsive, and professional and knew exactly what I needed. Daniel went above and beyond my expectations and delivered the information ahead of time.

Fantastic service, I highly recommend and would definitely use his services again.

May 30, 2024
Unprompted review
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Reply from andersonco.co.uk

Thank you Steph for these positive and kind words. We wish you all the very best moving forwards.

Kind regards,

Dan - Anderson & Co Surveillance and Private investigators Ltd.

Rated 5 out of 5 stars

I am very impressed with Dan's…

I am very impressed with Dan's professionalism and attention to details.
All the information I needed was provided to me within 3 hours... I will always recommend this service to anyone who really needs to have an amazing professional team that can deliver a very efficient job.

Thanks to Dan and his team for providing a such straightforward service.

I will most likely used their services again if needed.
THANK YOU!

March 21, 2024
Unprompted review
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Reply from andersonco.co.uk

Apologies I have only just seen this. We don't really use Trustpilot.

Thank you so much for these positive and kind words, it's much appreciated. All the very best moving forwards.

Dan and team - Anderson & Co Surveillance and Private investigators Ltd.

Rated 5 out of 5 stars

Honest, precise and extremely detailed report provided

Dan was pretty amazing with the information he provided in such a short amount of time.

He was thorough and extremely precise,whilst working in a very professional manner.

Can't fault the services of Anderson & Co ...will most dedinately be using the company again if I need any work of this nature being carried out

Thoroughly recommend

January 3, 2024
Unprompted review
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Reply from andersonco.co.uk

Apologies Tanya I have only just seen this review. Thank you so much for your kind and positive words. I wish you all the very best moving forwards.

Kind regards,

Dan and team - Anderson & Co Surveillance and Private investigators Ltd.

Rated 5 out of 5 stars

Professional Team

Very Happy client!

I used Dan and his investigations team to help me with finding a relative. We had to deliver news of a death and pass on what she was bequeathed. Unfortunately, it has been many years since we were in touch and I didn’t have much information to pass over and any details I did have were 40-plus years out of date!

I spoke with Dan and his tracing experts and within 3 days they had found her married name, address and phone number. It had been more than 40 years, but as soon as I heard her voice, I knew we had the right person.

I would like to thank Dan and his team for a job well done. I would also like to thank the team for their professionalism and understanding during a difficult time for me.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Good, advice, Amazing Service.

Amazing Service.
Dan and his team have been invaluable.
After losing nearly 12K to a fraudster who duped me into investing a large sum of money into cryptocurrency, I thought I had lost it all.
When I initially spoke to Dan I was a little dubious. Well, I had just been taken for more than 10K so my trust levels were not at their highest. But Dan was clearly knowledgeable about such things which did offer me some assurance. I passed over the details of my case and waited (nervously).
4 Days later Dan called me and sent me a report that identified the person, their address, and their phone number. I called her up and she was in a state of shock and started to make excuses that the money would be paid back. I have spoken to Dan and gained further advice, which I will follow.
Thank you for a great service and for giving an old man and his wife faith that there are genuine helpful people still in the world.
I would recommend speaking to Dan for the good, pragmatical advice alone.

Thanks, Dan and Team

January 16, 2024
Unprompted review
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Reply from andersonco.co.uk

Thank you both for your very kind words. We wish you all the best moving forwards.

Rated 1 out of 5 stars

Save your money and avoid. He will block you anyway.

Dan was really supportive and understanding when I got in touch after realising I was being stalked. He completed a back ground check for me but when I was sent the pdf I was unable to access it. Dan then took a video of him scrolling through tthe report which I was unable to read as I can't process information in that format. I told him I need to be able to print it out and read. He then sent me screen shots which woukd have been ok but 44 pages on a small screen meant after a few pages I had a headache and the text was just too small. I asked Dan to post the report to me. I got in contact after not receiving it in the post. Dan then was extremely rude to me and said he was not going to continue and blocked me on wattsap and telegram. So I know have 2 pdfs I can't access and no report. Massively unprofessional and so disappointed I put my trust in Dan. Maybe the post is really slow from Bangkok? But no excuse to treat people like that Dan.

I can't seem to reply to Dans response so updating in here that there are a lot of lies in your response Dan. Oh and I put Bangkok as that's where you told me you were. The report was done in less than a day but getting the report was a different matter. I couldn't open the pdf you sent and your code did not work. So you claiming I was happy with the report is nonsense as I couldn't access it for weeks. I still have not received the one you claimed to have sent in the post. I don't believe you did send it. There are not hundreds of positive reviews. In fact I went to put a review on your Facebook and was unable. If you had delivered on the service you convinced me you could on the phone then I wouldn't be leaving a negative review. This company and this man is not to be trusted. He will gain your trust to get your money then deliver less than satisfactory results. I think the mentality of blocking someone who has paid you for a service rather than resolving the issue professionally says everything you need to know about Dan. Wasted my time and my money. I was massively vulnerable and he took full advantage.

As for something being wrong with me Dan or strange? Defamation of someone's character is exactly what guilty people do when they are guilty of everything they have been accused of. Another example of your unprofessionalism. I've noticed you have done this on other negative reviews left. Perhaps just be decent to begin with.

Dan 4 times you have edited your response to me now. I guess trying make me look bad is pretty important to you say I'm going to leave you to it. Massively unprofessional on and off here. I have better things to do with my time so enjoy. Edit away.

Concerned I got in touch with the Association of British investigators and they have informed that Dan and his company are not registered with them. They are the only professional body In the industry that works with the law society England and Wales and along side the government to try and regulate private investigators. Feel free to get in touch with them to verify Dan Anderson and his company before you proceed. I wish I had done this at the start. Where are your ethics and standards Dan? Professional company! 😂

December 28, 2023
Unprompted review
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Reply from andersonco.co.uk

Sera,

We respectfully disagree with your comments. I'm really quite baffled and disappointed in all honesty.

You were very happy with the work and service carried out, until I blocked you six weeks later because of your strange requests and claims, which I'll get to a minute.

I did not say I was in Bangkok at all. If that was the case, how and why would I have told you I sent you the report via Royal mail?

I mentioned previously going to Thailand in the winter months, in brief conversation with yourself.

As mentioned, I am a tad disappointed, after giving you a lot of 'extra time' after conducting your investigation.

You told me you had been very poorly yourself, and alluded to your mental health. This is now confirmed by your bizarre behaviour and claims. You are sadly now making defamatory statements.

We have had 3400 clients since starting in 2019, and only two one star reviews out of 400 in total. Those being yourself, and one other person, who was not even a client. From time to time, with the nature of what we do, we may come into contact with unhinged people trying to utilise our services - the other and only one star review was as result of that.

To give a little context, we conducted a background check for you, and you were more than happy with the work carried out. You viewed the report and we talked through our findings, and now you are saying you never viewed it... You were very thankful, initially, and happy with what we gave you, you confirmed you knew some of the data and information. I'm not sure why now you are saying you never viewed it at all?

You were always thankful after every call, and apologised for the inconvenience you kept causing me, post investigation.

I spent many hours on the phone talking you through our findings on several different occasions, over several weeks, after the investigation was completed. As mentioned, you thanked me each time. You were initially able to view the report, and as mentioned there were no issues.

However, several weeks passed by and you then came back to me stating that you had lost the report, and it was not on your phone anymore, or you couldn't access or find it. You also contacted me on different phones, with different WhatsApp numbers.

I re-sent the report to you on both WhatsApps, and you then stated that you couldn't open it. This is when the issues started. I then sent it to your email, to which again you said you couldn't open it. I then printed it out for you and sent it to your home address.

Again, several weeks passed by and you then came back to me stating you hadn't received the report in the post. This was very strange and bizarre. We were able to open the report easily via email and via our personal phones in the office, but you couldn't. You then said it also hadn't arrived in the post.

After exhausting all avenues I took a screen recording of the report and sent it to you via WhatsApp, to which you then implied you couldnt see it because it was too small. Again, we could see it clearly, but you couldn't....

At that point it was quite clear that you were just wasting my time and due to your strange behaviour, I had no other decision than to of course block you.

After dealing with you extensively after the investigation, it sadly became obvious that there may be some sort of issue with yourself. You also brought that up on several occasions too. I'm making reference to what you disclosed to me.

You've also alluded to 'post coming from Bangkok' where in actual fact I'm here in the UK, not Bangkok, Thailand (I wish).

Anyhow, we respectfully disagree with your review. Thankfully you are an isolated case, and your review does not reflect the level of work, professionalism and service carried out.

The 100's of 5 star reviews and positive feedback,across all other platforms (Google, Bark, Facebook etc) confirm that and do not reflect or tie in with your false and negative comments.

We however wish you all the very best moving forward.

Rated 5 out of 5 stars

Great Service

Firstly a big thank you to Dan from anderson & co who have helped and supported me through a difficult matter. The service was 10/10 and the support was amazing. It was a painless process and making freinds with such an amazing team. Thank you

December 5, 2023
Unprompted review
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Reply from andersonco.co.uk

Mobeena, thank you for these lovely and kind words. I've only just noticed you have left a review on here. Take care, all the best, Dan.

Rated 5 out of 5 stars

Highly recommend

I utilised Anderson & Co's background check service. I dealt with Dan throughout. I found him to be completely professional and understanding. He was able to explain exactly what he could do and how he could do it. I was also shown an in-depth sample report of what I should expect, and after deciding to proceed, I received my report within six days. Happy with the results and outcome. Highly recommend.

May 23, 2023
Unprompted review
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Reply from andersonco.co.uk

Thank you Tim. Apologies I rarely use Trust Pilot and am only just noticing reviews that have been left. I hope you are well, all the best, Dan.

Rated 5 out of 5 stars

Very happy with the service provided

Very happy with the service provided from Dan and his tracer. Background check requested, carried out and completed within a week. The report was presented in a professional format and Dan was able to talk us through his findings on completion. Thanks also to your tracer Mark who was very helpful too. Highly recommend. Would not hesitate to use again if the situation arose.

May 20, 2023
Unprompted review
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Reply from andersonco.co.uk

Apologies Alex, I've only just seen this review. We rarely use or check Trust Pilot, so have only just noticed this. Thank you so much, and I hope all is well your end.

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