Andoutcomethewolves Reviews 61

TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant delays in receiving their orders, with some waiting weeks or even over a month for items to ship or arrive, even when paying for express delivery. People also expressed dissatisfaction with the product quality, noting poor prints, incorrect items, or shirts that did not match the online descriptions. Additionally, many found the sizing inconsistent with standard measurements and had trouble getting a response from customer service regarding issues. Some people were dissatisfied with the company's response time, frequently receiving only automated replies or no communication at all when trying to resolve problems. Conversely, a small portion of people felt satisfied with the product quality, describing the t-shirts as nice and well-fitting, and appreciated the prompt resolution of issues like stained items or incorrect shipments.

What people talk about most

Product

Customers had ambiguous experiences with product. While some reviewers praised the great quality of the... See more

Order

People report ambiguous experiences with order. Many customers express significant frustration with lengthy... See more

Quality

Reviewers highlight ambiguous aspects of quality. While some customers praise the great quality shirts, good... See more

Delivery service

Consumers find delivery service to be ambiguous. While some reviewers report prompt delivery within stated... See more

Response time

Clients share negative opinions on response time. Many customers report receiving only automated or generic... See more

Reviews shaping this summary

Rated 2 out of 5 stars

TLDR: avoid. AOCTW offer only store credit for issues of fit. I wear M everywhere else so I naturally chose M here as well. Shirts ended up too tight at the abdomen and too broad at the shoul... See more

Company replied

Rated 2 out of 5 stars

Poor Primark quality at overpriced value. Shipping takes up to 3 weeks even if you choose socalled express delivery. This is a sophisticated scam disguised as vintage inspired eShop. Avoid,avoid and a... See more

Company replied

Rated 1 out of 5 stars

They have a Trustpilot image during checkout that says they have five stars based on "over 10,000 happy customers." Here, on the site itself it says they have 2.3 based on 60 reviews. Just that alon... See more



Contact info

2.3

Poor

TrustScore 2.5 out of 5

61 reviews

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Replied to 11% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Totally shit product

Totally shit product, they promise a vintage/washed look, (even the picture of the product is washed and look nice) and what you get is a 5 dollar $ shitty all black shirt who dont look like the picture, the size and look is all wrong.

November 4, 2024
Unprompted review
Andoutcomethewolves logo

Reply from Andoutcomethewolves

Cheers Chris - we can understand your frustration around receiving something not as expected or anticipated. We are so sorry!

Please rest assured that this, as well as other feedback from our valued customers has given us a great opportunity to improve our product and service. We appreciate this honest and open feedback and ensure that it has not gone unheard.

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