These are crooks. They lead you to believe it's safe to buy it as there is a 30 day refund but nowhere did it say it only returns selective data from an iCloud backup so all it returns is synced data... See more
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My old father payed for this service (he is bad at identifying scams) Doesn't work on his Google Pixel 9, and they won't give my poor old father a refund even though there is money back guarantee. My... See more
I would recommend everyone stay away from iMyfone Lockwiper (Android) & it's affiliated companies. I paid for the software to remove Google FRP from multiple android phones (Samsung & Redmi... See more
The app didn't work the best, but I didn't really have the right phones (weren't officially supported). Another thing I didn't like was that only 5 devices could be unlocked on the highest plan poss... See more
Company replied
Company details
Written by the company
iMyFone offers easy-to-use tools for windows and mac users to recover lost data, free up space and permanently erase data for iPhone/iPad/iPod Touch.
Contact info
Nanshan, 518000, Shenzhen, China
- lockwiperandroid@imyfone.com
- android.imyfone.com
1.6
Bad
59 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good customer support
November 22, 2021
Unprompted review
Reply from iMyFone
Dear Nick,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Well I found out the hard way that my…
Well I found out the hard way that my android was not supported on their system. I was first informed that my refund request was gonna be denied. I responded with some choice words on the matter. I was quite rude in fact. Regardless the follow up email was strictly professional and polite and offered half my money back. My response was even ruder yet. But after the reply email was once again quite polite and fair! I got my full refund and I am fully impressed with their willingness to keep my happy
November 18, 2021
Unprompted review
Reply from iMyFone
Dear Scott,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
They treated me as a king
There’s likely not much more important to customers than interactions with businesses that involve gold-star customer service. iMyFone has one of the best customer services I’ve ever known. Great apps and great customer service mean success.
November 11, 2021
Unprompted review
Reply from iMyFone
Dear Hamid,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Customer service was helpful in…
Customer service was helpful in resolving a billing/ refund issue.
November 8, 2021
Unprompted review
Reply from iMyFone
Dear Jennifer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team
Somehow this was ordered with my card…
Somehow this was ordered with my card so I contacted the company and they fixed it for me . I have no complaints thanks guys
November 8, 2021
Unprompted review
Reply from iMyFone
Dear Jennifer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Customer Service to the Rescue
I had a locked android cell phone, by chance I saw an ad for LockWiper in my Quora feed. On a whim I ordered the product, although it didn't meet my expectations. The one thing that did was iMyFone's Customer Service and Tech Support Specialist Sakara was most helpful. Thank you!
October 20, 2021
Unprompted review
Reply from iMyFone
Dear David,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Great customer service and product
Great customer service and product. Highly recommended!
October 11, 2021
Unprompted review
Reply from iMyFone
Dear customer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Great customer service.
Unfortunately, the software did not work for my particular phone, but the customer service was exceptional. They did what they could to solve the problem and when it was determined nothing could be done, they issued a prompt refund.
October 8, 2021
Unprompted review
Reply from iMyFone
Dear customer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
I experienced the dependable and trustworthy service from iMyFone .
I appreciate the dependable and trustworthy services from iMyFone team.Whenever you have any questions about order,product and technical problem，you can get their response in time.
September 30, 2021
Unprompted review
Reply from iMyFone
Dear customer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Return
App did not apply to phone model I was needing and they returned half my money
September 11, 2021
Unprompted review
Reply from iMyFone
Dear Margaret,
Thank you for your feedback on your experience with us.
We will try our best to provide you with the best service and product in the future.
We are always here to help you.
iMyFone Support Team
very responsive, although i have not used the product they have guarantied to brings back at least the half of the amount that i have already paid. thank you very much.
i wasn't able to use the product but in spite that they were very approachable and responsive to my concern
August 31, 2021
Unprompted review
Reply from iMyFone
Hi Riz,
Thank you for your valuable review on the customer service. We will do our best to offer a better experience for customers.
iMyFone Support Team
I heve never met such a profesional and…
I heve never met such a profesional and empathetic firm an service Employee especially Tony! Great job great attitude...... wow!
Applause for them all !!!
August 28, 2021
Unprompted review
Reply from iMyFone
Dear Paweł,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better service for our customers.
iMyFone Support Team
LockWiper (Android) truly works!
I was fortunate to read a blog on “How to bypass Google FRP lock on Android Device” posted on Android.iMyFone.com. So, I decided to try the iMyFone LockWiper (Android) software in unlocking my Samsung Galaxy J3 and it worked. I’m highly grateful!
November 20, 2019
Unprompted review
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