Andy's Hobby Headquarters Canada Reviews 

186
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the speed and efficiency of order handling, along with prompt responses to inquiries. Many people appreciate the fast delivery, with items often arriving quickly and within the stated timeframe, sometimes in just a few days. Reviewers also highlight the great selection of products, reasonable prices, and the careful, well-packaged condition of their orders upon arrival. However, some customers also noted issues with specific delivery services, experiencing delays and a lack of tracking information, which caused frustration. A few other people also felt that the product selection could be wider, wishing for more model companies or specific aircraft types to be available.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising fast shipping, with many... See more

Product

Customers consistently note positive experiences with product, often praising the good selection of items,... See more

Price

Reviewers highlight positive aspects of price, with many customers finding the prices to be good, reasonable,... See more

Order

People report positive experiences with order, noting that items are exactly what they ordered, in great... See more

Service

Reviewers mention positive feedback about service, consistently describing it as very good, great, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No issues at all . Great service all round . Only "issue " of sorts is delivery method. Not sure which company is being used but because of amount of things being sent everywhere , multiple delivery... See more

Rated 5 out of 5 stars

My Easy Eight Sherman kit arrived within a matter of a few days - well packaged and in excellent shape. I love the way the instructions are laid out - clear for the most part and easy to follow. It ha... See more

Rated 5 out of 5 stars

All my experiences with "Andy's" have been excellent, both on his US and Canadian websites. Always a good selection of items at great prices, fast shipping and superb delivery packaging. His Custome... See more

Rated 5 out of 5 stars

My order was handled with outstanding speed and efficiency. In fact, the package was delivered to my doorstep only four days after I placed the order. Furthermore, the parcel was very carefully wrap... See more


Company details

  1. #6 of 12 best companies in Hobby Store
  2. #1 of 1 best companies in Model Shop

Written by the company

"Hi everyone, it's Andy from Andy's Hobby Headquarters". My ongoing mission is to help promote the hobby, inspire new modellers and motivate those who currently build or have built in the past to continue the journey by providing encouragement and the tools for success. At ANDYSHHQ Canada, it's important to us that we build relationships with our customers. We value your business and take pride in the personalized care, attention to detail, and the support we provide beyond the point of purchase. I appreciate the opportunity to serve your modelling needs and thank you for choosing ANDYSHHQ Canada! "LET'S GET STARTED!"


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

186 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(186)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shout out to Momo at the HHQ ca

Shout out to Momo at the HHQ ca. email line. I had a question about a pre order item I was worried might have been forgotten (as it was stocked elsewhere) and he replied very quickly, confirmed I was on the pre order list and gave me the order info again. Great job. The item then arrived around 2 weeks later.

September 3, 2025
Rated 5 out of 5 stars

5 stars is not enough

5 stars is not enough; You have great service, great delivery, great selection and I like your videos and web site which is helpful with the building of the kits.

Thank you

September 3, 2025
Rated 5 out of 5 stars

Quick delivery

Quick delivery! Received the item within a few days, packaged well. Everything arrived safe.

August 11, 2025
Rated 5 out of 5 stars

Product I needed

Product I needed, great value for the money, fast, reliable, cheap shipping, and a great overall feeling... what more do I need? Well done and thanks, AHHQ.ca!

August 7, 2025

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