Angeljackets Reviews 2,232

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 515 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the leather jackets, noting their design and durability. Many people also highlight the efficient delivery service and the exceptional customer service, describing it as responsive and helpful. However, some customers experienced issues with their orders, including incorrect sizing and delays in delivery. A few reviewers also mentioned difficulties with the return process and unexpected customs taxes.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the leather,... See more

Delivery service

Clients share positive opinions on delivery service, with many praising quick delivery times and... See more

Order

Consumers have mixed experiences with the ordering process. Many reviewers praise the ease of ordering, quick... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I’m buying clothes online from a seller I know very little or nothing about I’m always concerned about quality, sizes, colours, etc. when I saw Angel jackets advertisement I was impressed with wh... See more

Rated 5 out of 5 stars

I looked at many jackets, and saw this particular one with a hood, that was removalable. The picture does not do true justice although a great picture. The colour is fabulous, the leather is beautif... See more

Rated 5 out of 5 stars

Don't worry about the low price, the jackets are amazing. The quality and design is high end and I would buy from Angel Jackets without hesitation. It won't arrive next day but the wait is worth... See more

Rated 5 out of 5 stars

Fantastic Experience. Great quality I was able to pick the perfect size using their size guide and it fits beautifully. Well made and stunning to look at, I have gotten lots of compliments.... See more


Company details

  1. Outerwear Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Over 25.000 Satisfied Customers. We believe in Commitment, Innovation, and Quality!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Jackets and Service…

I ordered from Angel and the jacket arrived quickly. It was great quality for the price but the fit wasn’t great for me. I sent it back for a refund. The returns process was quick and easy. You can trust this company.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

leather jacket

Ordered a leather jacket, realized shortly after my order I needed a different size - luckily enough an automated email came in asking about the size and I was able to update that to the correct size and still received my jacket within 1.5 weeks. And the jacket is NICE! I’ve received a compliment or two literally every time I’ve worn it so far. Great quality and stylish.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Long black jacket

So easy to check out. Hard to choose which Angel Jacket to pick! My Jacket is beautiful 😍 the leather so supple and smells so good. Have wanted a long leather jacket forever, jackets are so well made and price - divine

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

I had never purchased from Angel…

I had never purchased from Angel Jackets before, so I was a bit unsure at first on how the quality would be and delivery timescales. I wasn’t disappointed with quality or delivery. when I received my order unfortunately I did have to inquire about returns, and the customer service was excellent. Stephinie was really helpful, and I will definitely be purchasing from them again soon.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Wish I'd bought years ago

I have wanted a leather jacket for years but was always worried about buying on line. Quality, fit ect. I shouldn't have worried. The jacket was excellent quality and fits perfectly. The service provided by angel jackets was outstanding. I highly recommend the company and the product

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the purchase

Very happy with the purchase. Bought one for me, turned out a bit too big, but I liked it so much I decided to gift it and then bought another, smaller one for me, and yet another for my wife.
Really nice soft real leather, good build quality, variety of designs.

April 7, 2026
Unprompted review
Rated 2 out of 5 stars

To avoid : forced to pay extra Customs tax !

Bad surprise to be forced to pay Customs tax (40€) to get the delivery done. Customer service is a bot, so not answering to the request.
On top, quality of the product is less nice than the picture.

April 9, 2026
Unprompted review
Angeljackets logo

Reply from Angeljackets

Hello Ne Di,

Thank you for sharing your feedback.

We are sorry to hear that your experience didn’t meet your expectations, particularly regarding the customs fees and the quality of your item.

While we are proud to offer free shipping on our orders, certain international locations may occasionally incur local customs charges. These fees are unfortunately outside of our control as they are set by local authorities, but we are happy to assist you on that, and our team has arleady contacted you on this.

We also want to clarify that our support team is available 24/7. To ensure we resolve this to your satisfaction, our customer service supervisor, Cheryl Henry, is personally reaching out to you and providing you with an update on this.

Your satisfaction is everything to us, and we're looking forward to resolving this as soon as possible.

Regards,
Team Angel Jackets

Rated 5 out of 5 stars

Company and products are amazing!

This company is incredible. I thought because of their pricing, it would be a scam or cheap make. But no, the quality of their stuff is top notch, and their customer service is the best I’ve probably ever had, instant responses and always incredible helpful with whatever you need.

April 7, 2026
Unprompted review
Rated 2 out of 5 stars

This company is not transparent and…

This company is not transparent and shady by my standards. You are offered a discount for signing up with your email and phone number. They neglect to tell you the discount is not for Canadians. Then they tell you if you buy from the US site in USD you can get a very small insignificant discount.
I would absolutely not buy from them. Find a transparent Canadian retailer that doesnt scam you.

April 5, 2026
Unprompted review
Angeljackets logo

Reply from Angeljackets

Hi Cori,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations.

We’d like to clarify that our jackets are competitively priced, and our coupon codes are applied as intended; however, availability can vary by region and specific promotion terms. We also acknowledge that this may not have been communicated as clearly as it should have been.

Your satisfaction is very important to us. Our Customer Service Supervisor, Cheryl Henry, is personally reaching out to you to better understand your concerns and work toward a resolution that meets your expectations.

We truly appreciate your feedback and the opportunity to make things right.

Regards,
Team Angel Jackets.

Rated 5 out of 5 stars

I absolutely love my purple jacket

I absolutely love my purple jacket. It is so soft in yet form fitting. There was a mixup due to the cell phone and I ended up ordering 3 of the same jacket but they quickly fixed the issue with above/beyond customer service. I will def be ordering my heavier leather jacket from Angel jackets closer to cold weather. 1000% amazing company and products

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

What a wonderful experience!

My first jacket was a little slow to arrive because it got stuck in a war zone. When it arrived, I was very impressed by the quality but I ended up having to exchange it. I had sized up when I ordered to allow for layering, but should have gone with the size chart because the jacket ended up being too large. The exchange process was simple and painless and my new jacket came sooner than I had anticipated. It’s a stunningly beautiful jacket and it fits perfectly! If I’m ever in the market for another buttery soft, comfy right out of the box leather jacket, I know where I’m going to buy it.

March 26, 2026
Unprompted review

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