AngelSense Reviews 321

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Many customers express that the product is a life-saver, providing immense peace of mind by allowing them to track their loved ones and ensure their safety. The app and its features, such as location tracking, setting safe boundaries, and receiving notifications, are highly valued, enabling users to stay connected and informed. Reviewers also frequently commend the customer service for being helpful, kind, and responsive, often going above and beyond to assist with issues. The device's reliability and unique features, like the listen-in option and non-removable wearing choices, are highlighted as significant advantages over other tracking solutions. However, some customers also noted concerns regarding the device's battery life, finding it to be short and requiring frequent charging. A few other people also felt that the GPS unit sometimes provided inaccurate or slow location updates, leading to distress and making it difficult to trust the device in critical situations. Additionally, some reviewers mentioned that the app's interface takes some getting used to, and there were occasional issues with the device losing signal.

What people talk about most

Product

Users describe positive interactions with the product, often calling it a "life saver" and a "game changer"... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how the service has made... See more

Location

Clients share ambiguous opinions on location, with many reviewers expressing satisfaction and peace of mind... See more

Application

Customers had positive experiences with the app, often praising its features like real-time tracking, alarms,... See more

Customer service

People report positive experiences with customer service, consistently describing it as kind, understanding,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use Angelsense for my mentally challenged adult son. He is very active and when upset he can wander or even elope. He has been wearing it clipped inside his pocket and knows he needs to wear it outs... See more

Rated 4 out of 5 stars

Absolutely love AngelSense. It gives me a peace of mind when my son is wearing it. He has level 2 autism and apraxia. It's great that I can label locations and boundaries. The price can get really e... See more

Rated 4 out of 5 stars

I really loved it but I think it's too expensive to pay $50 monthly. I had tried different gps and this one was more effective and sufficient for my experience but like I said before it's too expensiv... See more

Rated 5 out of 5 stars

We got angel sense 9 years ago after my non- verbal child's bus went missing and stopped communicating with dispatch. Angel sense has given us peace of mind. We are able to see my son's location, ho... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

AngelSense grew out of a mission to create a safer world for children with special needs who tend to wander, get lost, and experience improper care. As a result, cutting-edge technology was developed to bring you the most accurate tracking and monitoring solution. With AngelSense, you can assure that your loved ones are safe and secure at all times. The unique capabilities of AngelSense are: 1. Non-Removable Wearable device and accessories designed for children with special needs and sensory sensitivities 2. Listen-In capability to monitor your child's well-being 3. Runner mode to locate a child when lost 4. Daily Activity Log and automatically generated timeline 5. Location Updates continuous monitoring with 10-second update intervals 6. Notifications by text and/or email for every location change 7. Google Pictures of places visited 8. First Responder alert sends text and/or email to a predefined trusted group of people 9. *NEW* School Dashboard special interface that helps school staff ensure the child is safe during school hours 10. *NEW* Late Departure Warning allows parents to get an alert if their child hasn't left a specific place on time (such as school), to ensure they're not left behind 11. *NEW* AngelCall on the GPS 2 allows you to have a two-way voice call with your child at any time, without them needing to "pick-up" or click anything NEW FEATURES IN BETA TESTING: 1. Alarm on GPS 2 is designed to help you locate your child or bring attention to them when nearby in a crowd, indoors, or hiding 2. Mobile Hotspot on GPS 2 allows search using Wi-Fi hotspots when searching for your child in a mall, school or large indoor area 3. Connecting to Wi-Fi on GPS 2 connect to networks in places where there is poor cellular reception to assure continuity of monitoring 4. SOS on GPS 1 allows your child to press the SOS button on the device to call you and automatically send location via text to your phone 5. ETA shows the estimated time of arrival at a destination 6. Waterproof Cover & New Wearing Accessories


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

321 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

BEST GPS EVER!!!!

Best purchase ever! My 6 year old son is autistic and semi verbal and wanders and has been wearing angelsense since he was 3 years old. He wears ithe every day and night. He wears his angelsense gps in the angelsense shirt. You can add as many guardians as you want. There is no limit. His grandma and aunt are on the guardians list, as well as his dad. His teacher is a school guardian and can see his location on the app during school hours. A police officer and the 911 center are added as first responders to that if my son goes missing, they will get a link to his location via email and text message and can send help immediately to him. I love the alargest button. If zachary takes off in a store, I can hit the alarm button and a alarm will go off from off his gps so I can find him. Angelsense definitely gives me and my husband a piece of mind!

March 2, 2018
Unprompted review
Rated 5 out of 5 stars

I so love to be able to know where my…

I so love to be able to know where my son is at all times. Less worry for me. He did escape couple times before we got Angel sense. My worries are over. Thank you

March 1, 2018
Unprompted review
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Reply from AngelSense

Thank you Lorna for your kind words. We are blessed to know you have less worry!

Rated 5 out of 5 stars

Best thing that has ever happened to…

Best thing that has ever happened to us. My son loves it and he's so aware that the GPS is for his safety. School don't permit the GPS so he takes it in his pocket and doesn't mention it at all because he feels safe having it on.
I love AngelSense 💓🙏
Thank you

February 28, 2018
Unprompted review
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Reply from AngelSense

Thank you Magda for your kind review! It's great to hear that your son feels safe having it on him!

Rated 5 out of 5 stars

This device is truly amazing

This device is truly amazing! I bought it when I moved 7 hours away from my family and friends to a new town where I did not know anyone. I had issues with anxiety because I was so worried about my 5 year old with special needs who would be starting school. This device has given me piece of mind and it has given my son freedom to do a few things independently. We love our AngelSense and could not imagine life without it!

February 28, 2018
Unprompted review
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Reply from AngelSense

Thank you Amber for sharing how AngelSense has helped you! We are truly blessed to know that it brings you peace of mind!

Rated 5 out of 5 stars

Love angel sense

Love Angel sense!
Keeps my child safe and me relaxed all day!

February 27, 2018
Unprompted review
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Reply from AngelSense

Thank you Aron for your 5-star review! We are happy to know that AngelSense keeps you relaxed all day!

Rated 5 out of 5 stars

AngelSense

I am a biological parent of (3) three Special-Needs children. Their handicaps range from Autistic Disorder, Mental Retardation & Epilepsy. As a parent with such development delay children, (one in which is completely non-verbal with no awareness or response to safety); I "highly" recommend "AngelSense" 🌟🌟🌟🌟🌟 It offers "Peace of Mind" for every parent at such an affordable price with its features capabilities of direct locations, speed of transit and (my absolute favorite), the listening-call capability feature that you can adjust / permit for others attached to your child's device to have access as well 😆 And "Peace of Mind" is Better than having "No Mind at All" because "Bought Sense" is the Best kind of sense to have and I'm So glad I bought "AngelSense"! 😇 Stay Blessed 💖

February 21, 2018
Unprompted review
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Reply from AngelSense

Thank you Ella for your lovely 5-star review! We are really blessed to know that AngelSense gives you peace of mind! I have to say I love your line "Peace of Mind" is better than having "no mind at all"..Thanks again!!

Rated 5 out of 5 stars

Autism Daddy Loves AngelSense!

I've been using AngelSense with my son with autism & epilepsy for years! We love it! He is non-verbal and prone to seizures. He also takes a LONG bus ride to school each day! I love the feature where I can track the bus route and see where he is at any given time, and listen in if necessary. Don't know if we would have sent him to that school if it weren't for his ANGELSENSE!!

Frank Campagna, author of the blog "Autism Daddy"

February 16, 2018
Unprompted review
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Reply from AngelSense

Thank you Frank for your 5-star review! We are truly blessed to know that AngelSense helps your son be able to travel to his school!

Rated 5 out of 5 stars

Life saver

We have had AngelSense for almost a year. Let me tell you why we got it

We have warning on all the doors, a wooden fence. Escape proof right?

The child figured out a way to clim the six foot wood fence.

The neighbors down the street heard something in their backyard. There was my granddaughter buck naked swimming in their pool by holding onto a floaty. She can’t swim!!

I ordered it that evening. I liked the gps2 the best but my daughter didn’t. Said she thought it was too heavy for her daughter so she exchanged it for the older model.

It tracks her everywhere. You just have to put it on and not lose the key.

If she’s a stripper they have a belt you can put around the waist.

She has not gotten away from us since. We lost an autistic teen who left very early inthe morning and drowned in a river. I don’t want my granddaughter to be a statistic.

She got away at school and nearly run over by a backhoe. She got out and walked several blocks until someone saw her wandering and started following and she went back home

Don’t risk it guys. I waited almost too long. Is 38. A month worth risking the life of your child. And there are places that help pay. Ask grandma for a one year gift certificate at Christmas time to pay for AngelSense if nothing else. Ask your church. Talk to advocates to point you in the right direction.

Just do it. I cannot wait until this summer and all the pools around to see how well it works then

February 5, 2018
Unprompted review
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Reply from AngelSense

Thank you Cheryl for your 5-star review! We are really blessed to know that the AngelSense gps tracker is helping you keep your granddaughter safe!

Rated 4 out of 5 stars

Expensive

Very thankful for Angelsense. I wish it weren't so expensive. Special needs families are already stretched financially. I hope the device will become smaller and lighter soon. Other companies are constantly improving their devices & services, too.

February 5, 2018
Unprompted review
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Reply from AngelSense

Thank you YL for your 4-star review! Glad to know that you are so thankful for AngelSense. FYI we have a resource page for funding options that we put together: https://support.angelsense.com/Pricing-and-Shipping/880992871/Funding-options.htm Hope you can find something helpful there. Also, we are constantly testing newer smaller devices that would be a good fit for us and as technology evolves and gets smaller, so will we!

Rated 5 out of 5 stars

AngelSense saved my sanity

AngelSense saved my sanity. My son was put on the wrong bus and I knew where he was before the school or transportation company could locate him through the app. His school also takes him on multi stop trips in the community and I am able to keep a track of where he is the entire day. I can't tell you what a peace of mind that is. Being able to track speed demon bus drivers is also a wonderful feature.

Eileen "Mama Fry" Shaklee, writer of the blog "Autism with a side of fries"

February 3, 2018
Unprompted review
Rated 5 out of 5 stars

AngelSense is a bargain!

The monthly bill for AngelSense sounds high. But before AngelSense, whenever Ross ran away from me, I had to decide if I wanted to call 911.

I have not made a 911 call in the first 10 months that we've been using AngelSense. Finding him is with AngelSense is so much easier and less stressful. I just hit the button! The app on my phone shows his location and mine on a map.

Special shout out to the AngelSense customer support team. I wish I could get that kind of service from the cable company or the car dealer!

February 1, 2018
Unprompted review
Rated 5 out of 5 stars

I LOVE AngelSense

I LOVE AngelSense! My son is now 23 years old, non-verbal autistic with ataxic CP. Sweetest person ever! I discovered one of his service providers was being dishonest about where she was taking him during his Community Hab hours. She was not only being untruthful, but violating her agency's policy by taking Tyler to a location not permitted. We've been extremely satisfied customers for going on 3 years. We've had very few issues with the technology. Customer service is very responsive and quick to fix any issues. On a positive note, Tyler is now in a community based day program, and I often "catch them doing something right" by listening in. I am in a very good place now knowing Tyler is with a program I trust, and that I can virtually be with him any time. I can't imagine life without AngelSense.

January 31, 2018
Unprompted review
Rated 1 out of 5 stars

Does Not constantly work and they …

Does Not constantly work and they obligate you to a 1 year contract even If the device is broken.

September 8, 2017
Unprompted review
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Reply from AngelSense

Hi,

We are sorry to hear you are experiencing issues with your device.
In case of any technical problem with the device we are happy to send you a replacement.
We are all parents to children with special needs and will do all that we can to help you keep your child safe and enjoy the same peace of mind we get by using it.

After a 30-day risk free trial users enter a 1-year contract commitment. Still, if the device cannot work in your area we are happy to let you out of the contract.

Please contact us (call, email or live chat) with your name and contact information so we can assist.

Regards,
Ruth, Head of Customer Care

Rated 5 out of 5 stars

THE Best GPS

THE Best GPS
I have tried several GPS units for my kiddo with special needs. Hands down, Angelsense is the best. It has lots of great features, but most importantly, it works. It's accurate. Others I have tried were 2 blocks off or took several minutes to sync with the phone app! Not helpful when trying to locate my non-verbal escapee. Thank you Angelsense for the great product! (Been using now for over 2 years.)

September 5, 2017
Unprompted review
Rated 5 out of 5 stars

Just a shout to Patty and Xaymara

Just a shout to Patty and Xaymara! "AUsome" customer service. Both of them were very courteous and professional in dealing with my concerns with the delivery of Angel Sense device replacement!
Thank you so much for giving priority and resolving my concerns in a very timely manner!
To all subscribers out there kindly participate in there survey after every call. It will only take you literally 1 minute to answer all of them!
#angelsensecares

August 15, 2017
Unprompted review

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