BMG Warranty Reviews 

Does anyone have a working number for bgm warranty? They've taken money out of our account 2 months after they sent us a letter saying they liquidated and our warranty was cancelled. Every phone number I try is unrecognised, I can't get through to them. My bank has said they'd put a block on them for me but they're trying to take more money out again and I can't get hold of them.

Shocking was sold the cover they take the payments only to be told because car didnt have a full month of mot at start of policy nothing is covered.
They will happily take my money tho knowing if i ever have a issue they can get out of paying it.
Only found this out once i tried to claim and them taking nearly half the years payments

It is rubbish campany, Yesterday my car is p broken in the mid of main road in my city becausr the transmission is gone and no gear in. I gave it call today many times to discuss that fault. Many garages said that it is no point to fix it because it is, the gearbox, like a black box. It should be replaced. The Angel company did not take this responsibility. They want to find one garage to take out the gearbox for them to send another engineer, and that just waste time. Then the engineer will say it not our responsibility. That means the bill come down to me instead them. They just like frud people to take customers mony.

How is rubshing that.
You can give me a call on my no 07480725225. I will be happy to help you before to go eith them.
Thanks

Following on from the email below which was never resolved with either yourself or Angel warranty I would like to cancel my policy. The service has been awful , my car has been sat in the garage today awaiting confirmation from your team to go ahead with a repair, I rang up the office and was told that the reason nobody had responded was because they were awaiting service evidence. My garage confirmed it was sent 2 hours prior to my phone call and when I rang up your company again they then conveniently found the email (half a day wasted in the garage).

I was then called at 15:30 to be told the claim was declined as the whole part had not failed (prop shaft which is covered) but the bearing holding the prop shaft which is NOT covered by wear and tear although I WAS told over the phone when I purchased this cover that my car WAS covered for wear and tear which is why I purchased this policy. I have meticulously looked after my car and bought this warranty to give me peace of mind but it has done nothing but rob me of a payment every month for absolutely nothing! Your agents are employed to find ways not to pay out for claims by referring you to the small print which actually if you found the time to sit down and read it means your policy covers absolutely NOTHING at all.

In fact all I can say is that you are robbing hard working people for a non-existent service and your policy has been written in such a way that unless you employ a solicitor to sit down and go through it word by word the normal everyday person wouldn’t understand it.

I will be complaining to the motor ombudsman and I will be leaving my thoughts on every review site I can locate to make everyone aware to stay well clear. Disgusting. I have three children and have been left with no car today while your agents have messed around doing from what I can see absolutely nothing and if you see in my previous complaint I as left stranded in wales with no breakdown cover which was sold to me by angel warranty with three children in the car and AGAIN you would not cover the repair when I eventually managed to get home!!

Fantastic customer service from the team at Angel, very helpful and knowledgeable. The claims team were brilliant, I had a fault with my gear box which meant I was stuck getting to work. They were quick and efficient and got the repair authorised and fixed with the garage in no time at all. Thank you again for getting me back on the road!!

Not great, won't cover a thing for my partner when he was with them. and after i tried cancelling my policy they still taking my money.

I purchased this warranty on the understanding as I was told it covered wear and Tear after 30 days of inception of policy but low and behold my fly wheel went on my car well after the said policy taken out and you’ve got it the won’t pay out. Staff very rude and not helpful what so ever. I have complained on several occasions getting nowhere. I will be taking this to Ombudsman and trading standards sold product not fit for purpose. They are happ to have your money. They say it’s in my terms and conditions but it is not printed anywhere they even gave me a clause number but hey ho doesn’t exist just like the policy.

I purchased warranty, and specifically on email asked the sales rep if timing belt change was included if it is wear and tear, and not a breakdown, his reply was yes, but now they are saying its not covered, and don't reply to my emails.

I gave them three weeks to resolve the issue and escalate, but no response in over a week, when their complaints policy states they will get back to me within 5 working days, this si the second time they haven't got to me in 5 working days, needless to say I will be taking this to the financial ombudsman, which will cost them more than if they just had the decency to reply to my complaint.

they maybe good for other things, but when it comes to something going wrong, atrocious!

Straight forward, no hidden agendas. Very good experience all round.

Very good service

Angel warranty was great service very helpfull and would recommend to anyone *****

I'm really recommend to everyone

So far so good. No complaints.

Excellent help customer service and a great deal

I've had no problems with the warranty service on my car.