Anglian Plumbing Heating and Electrics Reviews 26

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Lance and his team were brilliant from the first call when my boiler had started leaking and not working to replacing it with a new one all within days of my call out. Lance goes above and beyond with... See more

Company replied

Rated 5 out of 5 stars

Lance and his team have been so helpful! Really great to know a company that can do just about anything with decades of experience behind them. Theyve quickly made our kitchen functional after it w... See more

Company replied

Rated 5 out of 5 stars

cannot recommend Anglian PHE Ltd highly enough. We needed a new hot water cylinder replaced in our small home where space is very limited. It was a physically demanding job; the old cylinder was... See more

Company replied

Rated 1 out of 5 stars

Terrible service. Lance tried to charge £400 without even properly looking at the boiler. Half cleaned a condensate and the boiler still didn’t work - despite me paying for a service. Wanted to com... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. Electrical Engineer
  3. Gas Engineer
  4. Gas Installation Service
  5. Plumber

Written by the company

Here at AnglianPHE Plumbing, Heating and Electrics Ltd we strive to cover most aspects of the domestic home, from faulty boilers heating systems and electrical sockets we cover all areas in sorthern Suffolk and northern Essex , Sudbury, Haverhill, Halstead, Cambridge areas too! We operated a 24/7 call out for COMMERCIAL GAS / DOMESTIC GAS, OIL , ELECTRICAL, we operate a fully qualified team of well known local trades people whome We KNOW are reliable, we call ahead of delayed and all of our works are fully warranted and guarenteed for a full 12 months , £10 million public liability , call today for freiendly advice or help today, we aim to be with you with in 90 min* weather permitting, discounts or our dear Oaps too! We will help where we can in these circumstances.


Contact info

4.2

Great

TrustScore 4 out of 5

26 reviews

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Rated 5 out of 5 stars

Speedy callout for an emergency

I had to use Anglian PHE om more than one occasion. The first expereince was an emergency for a gas boiler. Anglian rearranged their workload so they could come out immediately as it was winter and I had no heating or hot water. They could not fix the problem on that day as a spare part was needed but returned a few days later to do the job. On the second occasion an upstairs toilet was leaking for some months without my initially realising as the water went into the skirting board. Anglian quickly realised that the part used to install the toilet was not suitable. They got the replacement part fitted and also made good the installation because the toilet was not stable the first time it was fitted. I am very happy with the work and service provided with Anglian as well as their speedy callout times, so will definitely use them again

February 14, 2024
Unprompted review
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Reply from Anglian Plumbing Heating and Electrics

Hello maria , thanks for the kind review , I'm glad our service came up to expectations, thank you again.

Rated 5 out of 5 stars

Prompt efficient service

Prompt efficient service. When you have a leak you need a plumber fast. AnglianPHE who had been recommended by a neighbour, responded next day and resolved our problem expertly and reasonably.

May 1, 2024
Unprompted review
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Reply from Anglian Plumbing Heating and Electrics

Thank you for the kind review ☺️

Rated 5 out of 5 stars

We called in Lance and his team from…

We called in Lance and his team from anglianphe,they installed a toilet and macerator and hand basin and with a hand water heater as well for us, with all the plumbing and electrical works , very please and would highly recommend 5 stars ✨

March 19, 2024
Unprompted review
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Reply from Anglian Plumbing Heating and Electrics

Thank you for the kind review, here if needed 😊

Rated 5 out of 5 stars

Friendly, knowledgeable and professional.

We've used Lance at AnglianPHE for several years for jobs such as routine boiler maintenance, leaking taps, replacement of radiator valves right up to major structural work on our drainage system. We've always been very pleased with the prompt and efficient service provided. A friendly, knowledgeable and professional company.

May 1, 2024
Unprompted review
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Reply from Anglian Plumbing Heating and Electrics

Thank you Tim for the kind review , any problems you know where we are 😊

Rated 5 out of 5 stars

Excellent plumber

Friendly, reliable and competent!

May 27, 2024
Unprompted review
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Reply from Anglian Plumbing Heating and Electrics

Hey thank you for the review Charles !! Very greatful. Thank you 😊

Rated 5 out of 5 stars

Thoroughly recommended.

Anglian Plumbing made the whole experience of installing a new boiler as stress free as possible. We received clear advice as to the problem and the solution. We were kept updated whilst the solution was sourced, ordered and delivered. Lance and Lawrence were clean and tidy and caused as little disruption as possible to us. The work was carried out well and efficiently. Lance and Lawrence understood that our dogs had to be kept secure and doors could not be left open. Thoroughly recommended and very nice people into the bargain!

May 20, 2024
Unprompted review
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Reply from Anglian Plumbing Heating and Electrics

Dear Antonia and Chris , can we just say you were very pleasant customers to work for. Thank you for the kind review and speedy payments- really appreciated , Any problems you have our numbers!! :)

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