While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent prints and paper. Many people highlight the efficient delivery service, with orders arriving quickly and well-packaged. The customer service is frequently described as exceptional, with reviewers appreciating the helpful and responsive support they received. However, some customers also noted issues with product quality, mentioning discolored or patchy prints. A few other people also felt that despite robust packaging, some items arrived with minor damage or slight imperfections.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the high quality... See more

Quality

Consumers find quality to be positive. Many reviewers are impressed with the high quality of the prints,... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed of delivery,... See more

Order

Users describe positive interactions with their orders. Many customers praise the ease of ordering, quick... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers highlight the exceptional and... See more

Based on these reviews

Rated 5 out of 5 stars

I have ordered three animals in costume posters on separate dates. They have arrived very quickly carefully packaged. All three are absolutely gorgeous. They brighten up my living room wall. Admired b... See more

Rated 5 out of 5 stars

I had a minor issue - a sticky label caused a little damage to one of my prints but 1 quick email (with photos) from me and I got an immediate reply and replacement next day. Things sometimes go wrong... See more

Rated 5 out of 5 stars

Great posters. Really clean, sharp print on good quality paper. Also, the customer service was excellent. Royal Mail 'lost' my order but as soon as I contacted Animato they sent out replacements by ex... See more

Rated 5 out of 5 stars

Deciding which prints to get was the hardest part! Our prints shipped immediately after we placed the order and showed up in a very sturdy container with a nice, bright, yellow wrap inside. The print... See more


Company details

  1. Poster Store
  2. Artist
  3. Decoration and Interior Design Store
  4. Home Improvement Store
  5. Picture Frame Shop

Written by the company

We Print & Produce beautiful, high-quality Posters & Framed Prints in the UK. With a wide range of styles including Japanese Art, Vintage Travel Ads and much more, our curated collections have the perfect print for you or a loved one.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

486 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

RED CRESTED CRANE PRINT

Beautiful quality prints. The colours are vibrant 👌🏻 Packaged well in a cardboard tube. Delivery was quick, even though I ordered over the Christmas period. Will definitely use this company again in the future 😊

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Love this print

I ordered the Ribblehead viaduct framed print and was really pleased with it. It arrived within a few days, very well packaged, looks great on the wall.

December 13, 2024
Rated 5 out of 5 stars

Straightforward and efficient!

Had good choice of sizes of the picture I wanted. Looks great and my partner is very pleased with their Christmas gift! Quick and easy to order with and kept up to date with parcel tracking. Will use again.

December 11, 2024
Rated 5 out of 5 stars

My print was framed perfectly and…

My print was framed perfectly and arrived within 3 days. It was very carefully packaged so arrived in perfect condition. I looked as good in reality as on the web site. Excellent service. Will definitely order again and recommend Animato.

December 13, 2024
Rated 5 out of 5 stars

I would reccommen Animato

I purchased the Japanese print, A Beautiful Woman playing with a Cat. The print in a frame arrived really quickly in time for my friend's birthday. I am very pleased with the service.

December 13, 2024
Rated 5 out of 5 stars

Easy process online…

I just bought digital gift vouchers but the online purchase was simple and the vouchers arrived in my mail inbox immediately. My only niggle, and it's a small one, was that I wanted one £40 voucher and received 4x£10 vouchers.

December 10, 2024
Rated 5 out of 5 stars

Everything arrived in good time and in…

Everything arrived in good time and in excellent condition. Packaging was good. 👍🏼

December 10, 2024
Animato logo

Reply from Animato

Hi Steven,

Thank you for your kind review! We’re so pleased to hear everything arrived on time and in excellent condition. It’s great to know the packaging did its job too! If there’s anything else we can assist with, we’d be happy to help. 👍🏼

Kind regards,

The Animato Team

Rated 1 out of 5 stars

Cracked frame - No replies to emails

Picture arrived with a cracked frame. Emailed the customer support email but never received a reply. Seems that this company is happy to deal with you until something goes wrong.

December 14, 2024
Unprompted review
Animato logo

Reply from Animato

Hi Andrew,

Thank you for your feedback, and we’re truly sorry for the inconvenience caused by the cracked frame and the delay in our response. We want to assure you that we’ve been in touch and have arranged for a first-class replacement to ensure your order reaches you as quickly as possible. Your satisfaction is very important to us, and we’re committed to resolving this issue for you as promptly as possible.

Kind regards,

The Animato Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look