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Animigo Reviews 1,376

TrustScore 4.5 out of 5

4.5

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Company details

  1. Beauty & Well-being

Written by the company

Animigo specialiserar sig på hälso- och välbefinnande produkter för speciellt husdjur. Här finns allt som du behöver för att se efter dina lurviga (och mindre lurviga) vänner. Med fokus på naturliga ingredienser och premiumlösningar är Animigo en webbplats som du kan lita på när det gäller dina älskade husdjur. Vi är passionerade om husdjur och överför den vården och uppmärksamheten till vår webbplats.

Din Online Värld För Djurvård

Written by the company

Leverans inom 48 timmar
Vi vet hur fantastiska våra produkter är och att du såklart vill prova dem så snart som möjligt! Därför erbjuder vi dig olika leveransalternativ för att hitta den bästa lösningen för dig, inklusive 48h leverans med UPS. Vi erbjuder även leverans med spårning, så du kan placera din beställning och veta att det kommer fram säkert.
Gratis leverans
Vem älskar inte gratis frakt? Om du köper för 499kr, så får du automatiskt gratis leverans!
Skickas ut redan samma dag
Vi vet att du vill ha dina produkter så snart som möjligt, så att du snabbt kan börja njuta av produkterna tillsammans med ditt husdjur. Vi strävar altid efter att skicka din leverans redan samma dag om du beställer före 16:00 på en arbetsdag. Allt för att du ska kunna få dina varor snabbare.
Varor i lager
Till skillnad från många andra återförsäljare på nätet, så förvarar vi varje enskild produkt i våra egna lager, vilket innebär att vi vet exakt hur mycket vi har i lager och kan skicka ut det utan några problem.
Naturliga ingredienser
Vi vet att älskande husdjursägare inte vill ge sina pälsklingar skadliga kemikalier, så varje produkt på Animigo görs med hjälp av naturliga ingredienser. Dessa ingrediense har noggrant valts ut av våra husdjursexperter för att ge dig och dina lojala vänner det allra bästa.
Fantastisk kundtjänst
Vi älskar husdjur över hela världen, så för att kunna hjälpa alla, så erbjuder vi internationell kundtjänst. Vi finns tillgänglig på många språk och är säkra på att vi kan snabbt och enkelt svara på dina frågor! För att göra det ännu enklare för dig, så erbjuder vi också hjälp i flera olika alternativ som passar dig, inklusive telefon, email, livechatt och post.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 4 out of 5 stars

I had a generally positive experience…

I had a generally positive experience with Animigo on animigo.se. Their client support was exceptionally kind and prompt, which I appreciated. Although the anti-chew spray didn’t deter my beagle as expected, the packaging was nice and practical. While shipping delays happened with my allergy aid tablets and express delivery order, I’m pleased that the nail grinder worked well and kept my dog stress-free during nail care. Overall, there's room for improvement, especially with delivery times, but their products and support were satisfactory.

November 8, 2024
Unprompted review
Rated 1 out of 5 stars

Not receiving my order

I have ordered an allergy aid tablets for my dog on 09 June, I should receive it during 5 days but today is 17 June and I am still waiting. I tried to contact via chat with no success.

June 17, 2023
Unprompted review
Rated 2 out of 5 stars

Unfortunately

I got the anti-chew spray, but unfortunately, my 4-month-old beagle seems to like it, instead of feeling disgusted by it :( . We try to apply it as indicated, but it did not work for us.
Nice and practical packaging tho.

May 5, 2023
Animigo logo

Reply from Animigo

Hi Patricia.

Thank you that you took the time and placed a review.

We are sorry to hear that your dog ignored the spray. This is something that usually doesn't happen but as it is a natural ingredients and since animals are built different, can it therefore effected them differently.

We have taken this further though as we always appreciate the feedback our customers give us, and if you or anyone else have any questions regarding a product or order, please contact our customer service via telephone number: 08- 44 68 50 49, email or livechat, so that they can help you as much as possible.

We wish you a continuing great summer.
Regards
Alex, Animigo

Rated 5 out of 5 stars

So far so good

So far so good, my dog is not stressed by this grinder and tolerates the process fairly well. I’m so happy that I don’t need to stress him with the nail clippers anymore.

May 16, 2021
Rated 1 out of 5 stars

I have ordered it on 4 Nov

I have ordered it on 4 Nov, and I payed for express delivery which should takes 3-5 days
Today it's already 19 Nov and I haven't received anything yet 😑

November 18, 2020
Animigo logo

Reply from Animigo

Dear Ranim.

Thank you for your time for giving us a feedback.

We apologize from our side if your parcel has not yet been delivered. Its very important all our customer to always contact directly our customer support, so we are able to assist as much as possible. We have further checked your order and one of our agent has tried to contact you with no success.

You have chose tracked delivery and as per the tracking site your parcel has been delivered already. But once again we kindly ask you to contact our support if we can assist i anything ells.

Its important for us all our customer feels safe and be aware you can contact support at anytime between 09.00-18.00 working days either via email, phone or LiveChat.

Tracked delivery usually takes between 3-5 working days but Postnord is working now under hard pressure due to the second wave of Covid19 unfortunately it may have affected delivery. POst office are though doing the best efforts to deliver the parcel in time. You may contact Postnord for more information. Beside this, here at Animigo we are always stand by to assist you as much as possible.

We hope the information above is useful and if you have further questions please contact us at 08 44 68 50 49.

Have a nice day!
Kind regards Maria from Animigo

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