Aniportrait Reviews 696

TrustScore 2.5 out of 5

2.4

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Company details

  1. Animals & Pets

Written by the company

Aniportrait comprend le lien passionnel que vous partagez avec votre animal de compagnie. Comme vous, nous aimons nos animaux de compagnie plus que nous aimons la plupart des gens.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

696 reviews

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Replied to 84% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

SCAMMMERS!!! AVOID THEM AT ALL COST!!!

AVOID THEM AT ALL COST!!! SCAMMERS!!!
They tell you that they only print and send the canvas if you approve the pre-visualization per e-mail, which I did not do! I never approved anything per e-mail because I was not liking the outcome! When I wanted a refund, they stopped answering me so I opened a dispute on paypal. Then they asked me to stop the dispute but would not refund me. So I did not cancel the dispute. They told paypal that they sent and that I got my delivery (which is not true, since I did not approve anything to be print or sent and did not get anything delivered) They wanted to avoid the refund at all cost!! Also they told paypal they would refund me if I send them back the canvas that appearantly was delivered (NOT TRUE) to an address in Marrocco but I needed to pay the shipping costs! (Why Marrocco if they are supposedly located in paris????) Anyway, how could I send them anything in return if I never got anything delivered in the first place? Thanks to paypal, I won the case on paypal against them, otherwise I would loose my money and not get anything for it! If you paid via paypal, consider to get your money back if the same thing happened to you!! SCAMMERS!!!

February 18, 2024
Unprompted review
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Reply from Aniportrait

Bonjour Kawaii,

Merci de votre avis.

Est ce que vous pouvez nous communiquer votre numéro de commande par mail au serviceclient@aniportrait.com afin d'avoir plus d'information sur votre cas ?

Bonne journée
AniPortrait

Rated 5 out of 5 stars

Parfait !!!!!

April 7, 2022
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Reply from Aniportrait

Bonjour Pichon,

L'équipe AniPortrait vous remercie pour votre avis. Merci pour votre retour Pichon.

Bien à vous,
Service client Aniportrait.

Rated 5 out of 5 stars

Excellent service

November 15, 2021
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Reply from Aniportrait

Bonjour Nathalie,

Merci pour votre avis , Nathalie. Cela signifie le monde pour nous et pour toute notre équipe! Nous avons hâte de vous servir à nouveau , à bientôt!

Bien à vous,
Service Client Aniportrait.

Rated 5 out of 5 stars

Top!

Top! La surprise est immense

June 15, 2021
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Reply from Aniportrait

Bonjour Christina,

Nous sommes heureux d'apprendre que vous avez eu une bonne expérience chez Aniportrait. Nous apprécions votre contribution et vous encourageons à nous donner plus de détails sur votre expérience avec nous. Des gens aimables comme vous font de notre travail un plaisir.

Bien à vous,
Service client Aniportrait.

Rated 5 out of 5 stars

Super portrait

Super portrait, super service de modification, patient très patient !!! Top je recommande vivement !!!

April 12, 2021
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Reply from Aniportrait

Bonjour Nadine,

Nous sommes heureux d'avoir su répondre efficacement à vos attentes lors de cette commande.
Nous souhaitons avoir le plaisir de vous retrouver très vite sur Aniportrait.

Bien à vous,
Service Client Aniportrait.

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