After just under 6 months the Anker Nano II charging adapter unfortunately became faulty. I have no idea how but all of a sudden it began to make crackling noises whenever I plugged it into a socket.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Anker is the global leader in charging technology. This includes wireless charging, car charging, and our best-selling portable and wall chargers. Anker is pioneering Power Delivery technology to charge phones, tablets, and laptops at unprecedented speeds.
Contact info
United Kingdom
- +44 (0) 1604 936 200
- uk.support@anker.com
- anker.com/uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not a good deal
The Anker mystery buy was not worth it, I got a charger that sells cheaper without a promo for more. What's the good deal in that

Reply from Anker
prompt delivery of correct order
Had quite a few Anker products
Had quite a few anker products. They never seem to fail
Good value fast delivery
Easy to navigate the website and find what I wanted. Quick and easy checkout
Great charging products
I have a few of these, but the best by far is the laptop charger, as I work remotely quite often. Offer a great charge over a few hours and very easy to store and use. Greta service from Anker from start to finish. They also used to make pretty good headphones for gym use.
Never let me down!
I’ve been using Anker products for a few years now, and they’ve never let me down. Their power banks are absolute lifesavers when travelling or out for the day — they charge super fast and hold power for ages. The USB-C cables are just as good: sturdy, well-made, and they don’t fray like cheaper ones I’ve bought in the past.
product very good
product very good - service and product information very helpful - delivery fast …
GREAT PRODUCTS!
This is more of a generic review rather than be specific about something particular.
Anker were present at the 2025 Ideal Home Show in London with a number of their products on display. Sadly, they did not have products actually available for you to purchase and be able to take away with you. I found that most disappointing given that I thought that, for small items, it would have been completely logical. So, you had to complete an online purchase. It wasn’t the end of the world, but as it turned out, it took a week for the products I ordered to eventually turn up. A bit slow if you ask me. They’re certainly no Amazon when it comes to speed of delivery.
However, on the more positive side, the 2 products I bought (1 wall charger and 1 battery charger) are really top notch products. However, by the day, I seem more convinced that their products are more generic rather than unique, often similar to UGreen products and occasionally some random Chinese unkown branded products too that pop up on Amazon or eBay. The similarities are often uncanny.
I docked a star because of the slowness in despatching product (Amazon would have been a lot quicker) and the fact that they could have held stock of the tiny electricals at the IHS.
Nice house and very welcoming
Nice house and very welcoming
Shared to lounge with Anker for a pleasant evening
I was ill and I did not feel like a nuisance - quite the opposite

Reply from Anker
Quality cables, great deal.
USB-A to Lightning cables have worked great. They were replacing ones I bought from Anker years ago. Wonderful deal and quick shipping and delivery.
Very happy with the product
User friendly website
User friendly website, and speedy delivery. Purchased as a gift.
Cheaper alternatives never last
Cheaper alternatives never last. I always end up regretting any other purchase whether it’s cables or power banks.
Good compact charger.
Website was easy to use and find what I was looking for. Once item was selected, checkout was straightforward and price including delivery was competitive. Item was trackable so I knew when to expect delivery. The charger ordered was as expected and was well packaged, al in all pleased with everything involved with the purchase.
My experience with Anker products are…
My experience with Anker products are always great and excellent products.
I have been using Anker products since 2012 so I am familiar with the products which I know when I will buy from them I will get great products and very reliable products always.
I still got a power bank from 2013 which still works great and still holds a charge when I need it.
Groundhog Weeks
Initially had c1000 and solar panels, bought another c1000 powerstation. The original powerstation has been failing, despite charging with solar panel or holding power after being charged by mains. Been speaking to customer services for many weeks now. For them still to not listen to me saying the c1000 is not working. For the last email reply to be like the others, so your saying it's the solar panel broken? It's like are you kidding me? Never had issues go on for so long, done everything they asked 15 years warranty, but feels like spoken to Anker customer services for 15 years, and still they don't grasp what I have said. The whole customer service has put me off, spent thousands on a number of products, but when things are faulty, expect to play the never ending story game.

Reply from Anker
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.