Anna Furniture  Reviews 

380
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers had a great experience with this company. Many customers are delighted with the stylish design and comfort of the products, often highlighting their durability and how well they fit into living spaces. People frequently praise the outstanding quality of the furniture, describing it as solid, well-made, and comfortable. The delivery service is also commended for its speed and professionalism, with many receiving orders much faster than anticipated, supported by excellent customer service and clear communication. Conversely, a small portion of people felt dissatisfied with product quality, citing uncomfortable, poorly built, or mismatched items. Some experienced delivery delays and unresponsive customer service, leading to unresolved issues.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and description accuracy. Many... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers praising the outstanding quality,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers praising the fast delivery,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting smooth and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers reporting excellent service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic Corner Sofabed – Great Value and Stylish Design! I’m absolutely delighted with this corner sofabed! It looks very stylish and fits perfectly into my living room. The quality is excellent... See more

Rated 5 out of 5 stars

Absolutely amazing experience with this company 😊 I’ve ordered my new corner sofa bed on Friday and it came to me on Tuesday next week, even though I live in Scotland. I didn’t expect such quick deli... See more

Rated 5 out of 5 stars

The only way how to buy perfect sofa in UK is Anna Furniture. They manufacture european style of sofa with sleeping option which you won't find anywhere else. We enjoy our purchase and highly recommen... See more

Rated 5 out of 5 stars

“Very kind and helpful staff, excellent service from start to finish. The bed is beautiful and solid, exactly as described. I was pleasantly surprised to receive a blanket as a free gift – thank you v... See more


Company details

  1. Furniture Store

Written by the company

At Anna Furniture, we specialise in stylish, high-quality furniture at competitive prices, helping customers across the UK create comfortable and modern living spaces. We offer a wide range of products including sofa beds, corner sofas, beds, wardrobes, and living room furniture, with many items available for fast delivery. Our goal is to combine great design, durability, and affordability in every product we supply.


Contact info

3.8

Great

TrustScore 4 out of 5

380 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(380)

86 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sofa bed

Bought a sofa bed and i love it! 😍 Comfortable to sleep and sit around. Love colour and material. Highly recommended!

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Good quality

Good quality, really pleased with new sofa. Whenever had any questions a get quick response. Definitely recommend :)

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

2 sofas

We bought 2 sofas for our kids rooms. They fit perfectly and look great. The quality is great too, which was a slight worry when ordering, considering the price but they are fab! Thank you

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, nice service. The sofa is comfortable. If I need another one, I will definitely buy one in this store

March 16, 2024
Unprompted review
Rated 5 out of 5 stars

furniture

wonderful, perfect furniture !!! 😍 thank you very much for the fast delivery. I will definitely use your services again ☺️

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

I baught a very nice sofa from Anna…

I baught a very nice sofa from Anna furniture. Actually it was an amazing experience in all aspects. Starting from the delivary as it arrived before the expected time. It was supposed to arrive after 2 to 6 weeks from ordering, however i was surperised after receiving a message that my sofa is on its way after only 10 days. The delivary people were so polite.
The sofa it self was amazing, better than the photos on the site, the material and the size exceeded my expectations. Easy to change it to a bed, better to say a double bed as it is really huge. Thanks Anna furniture.

March 10, 2024
Unprompted review

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