Anniecloth Reviews 3,502

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 4 out of 5 stars

Nice selection at good prices. Well made clothing. One item I purchased was as described, but the picture was misleading. I thought the lacket would be longer based on the picture, but it was hip l... See more

Rated 4 out of 5 stars

The picture of the item makes it look like there's gold metallic veins running thru the material, looks all sparkly shiny, just what my friend would love. But upon receiving the package, there's no sp... See more

Rated 1 out of 5 stars

Order received 1 month later is Not as described item.. Unbelievable I ordered a 45 dollar fair isle sweater and it’s made of SWEATSHIRT material!!! Something you would see on a nursing home patient!!... See more

Company replied

Rated 4 out of 5 stars

I had no issues using the website and placing the order. The sizing guides are very helpful - which is important to check for each item, as sizing of even similar product types can vary significantly.... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Explore Annie Cloth's unique collection of women clothing, accessories, find the hottest and fashionable essentials. Our women's clothing is trendy, chic and casual, including dresses, bikinis, blouses, skirts, accessories, petites, plus sizes and more...


Contact info

3.5

Average

TrustScore 3.5 out of 5

4K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Most beautiful clothes ever, with a great price.!

The clothes are excellent and not to forget very beautiful, I love the designs, the colors and all the hard work going into to making them with such pretty designs that are so different from the hum drum clothes at the stores. Sometimes it is so hard to hold back on my buying as I want them all.!!!

February 22, 2024
Unprompted review
Rated 1 out of 5 stars

on order no HBOBB00654545 I entered my…wrong address

on order no HBOBB00654545 I entered my mailing address wrong. The correct address is 153 N Church St, Linesville, PA 16424.

February 21, 2024
Unprompted review
Anniecloth logo

Reply from Anniecloth

Dear Customer,

Thank you for bringing the issue regarding your recent order to our attention.

Our representative has changed the street number and sent a confirmation email to you. Please edit your review to delete your address information in order to protect your privacy. We will also ask Trustpilot to remove it since it contains your address information.

If you want to modify the order, please feel free to contact us by chat for quick response or by email at service@anniecloth.com. By email we will reply to you within 24 hours.

Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding. We believe that our company will make better progress due to valuable customers like you.

Best regard,
Louisa
ANNIECLOTH

Rated 4 out of 5 stars

please add more views of each item; front, side and back.

It would help if you had more pictures of the backside of your outfits. Also, it would be great if the sizing was uniform among the different styles. For instance, a "large" should fit the same in one dress as another. I had to always check to see if I needed a large, or extra large each time.

February 21, 2024
Unprompted review
Rated 4 out of 5 stars

More products per page, please

I would like to see more or all products per page so I don't have to try to recall what was on which page. Also, when I clicked on an item, I was frequently taken to a different website.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

I love Anniecloth

I love Anniecloth there clothes & price's are the BEST. I will away shop Anniecloth.keep your clothes & price's the way they are you will go so far in your business. God Bless

January 29, 2024
Unprompted review
Rated 1 out of 5 stars

Order was placed on Dec 15th for a…

Order was placed on Dec 15th for a sweater to be used for a Christmas party... it didn't arrive until December 31st... I was charged $18 for deliver in a plastic bag thru the mail... Very disappointing.

December 15, 2023
Unprompted review
Anniecloth logo

Reply from Anniecloth

Dear Customer,

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by delivery time.

As we are not able to locate your order, we can not know for certain what's the reason of this issue. It would be much appreciated if you could send us your order number or email address by chat or email.

If you need any assistance with your ANNIECLOTH orders, please feel free to contact us by chat for quick response or by email at service@anniecloth.com. By email we will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or got to contact-us page, choose option OTHER-OTHER to find out the chat enter button.

Due to USPS Christmas vacation & peak season, a large amount of packages were delivered. We apologize in advance for any inconvenience cause by the high trafic of delivery system. We wait for more information from you for furthur checking.
-----------------------------------------------------------------------------
2024.1.19
Thank you for your reply. Upon checking, it seems that your order was sent out 4 hours after your ordering, and delivered 13 days ago after shipping time. Since the order chose standard shipping, this is the normal delivery time frame. Hope for your understanding.

Our normal delivery time is 2 to 3 business days for order preparation, plus 10 to 15 working days for mailing.
For more details, you can click on the link to check: https://anniecloth.com/information/shipping-delivery

The shipping cost depends on the destination and the weight of the package. In addition, international logistics are much more expensive than any domestic logistics.

We regret to know that you are not satisfied with this time frame. In the future, we will do our best to try different shipping company and provide faster & low price shipping service as possible as we can. We believe that our company will make better progress due to valuable customers like you.

Regarding this issue, our representative have sent an email to you and discuss about a better solution, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.

Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.

Best regard,
Louisa
ANNIECLOTH

Rated 4 out of 5 stars

Picture is deceiving

The picture of the item makes it look like there's gold metallic veins running thru the material, looks all sparkly shiny, just what my friend would love. But upon receiving the package, there's no sparkly shiny, just a yellow print. Disappointing. Picture is deceiving.

January 6, 2024
Unprompted review
Rated 1 out of 5 stars

Christmas Epic Fail

I ordered an item from this company on December 2nd for a Christmas present. When I ordered it, it said it would be delivered around December 12th. It did not come until December 27th and left me buying something else for my friend. On their website under "region" it says US but it ships from China. DO NOT buy unless you are willing to wait almost a month for your product! Smoke and mirrors!

December 2, 2023
Unprompted review
Anniecloth logo

Reply from Anniecloth

Dear Customer,

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any inconvenience caused by the delivery of your order.

Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment. For more details, you can check the shipping policy here: https://anniecloth.com/information/shipping-delivery.

The specific shipping warehouse will depend on the availability of stock and your delivery address.

The item is hot sale item. Because there is a big demand of the item, so the item was slightly delayed. We understand that this may be frustrating for you and we sincerely apologize for any inconvenience caused.

Regarding this issue, we've also sent an email to you today. Looking forward to your reply.

We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.


If you need any assistance, please feel free to contact us by email at service@anniecloth.com. We will reply to you within 24 hours.


Best regard,
Ashley
ANNIECLOTH

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