Nice selection at good prices. Well made clothing. One item I purchased was as described, but the picture was misleading. I thought the lacket would be longer based on the picture, but it was hip l... See more
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The picture of the item makes it look like there's gold metallic veins running thru the material, looks all sparkly shiny, just what my friend would love. But upon receiving the package, there's no sp... See more
Order received 1 month later is Not as described item.. Unbelievable I ordered a 45 dollar fair isle sweater and it’s made of SWEATSHIRT material!!! Something you would see on a nursing home patient!!... See more
Company replied
I had no issues using the website and placing the order. The sizing guides are very helpful - which is important to check for each item, as sizing of even similar product types can vary significantly.... See more
Company details
Information provided by various external sources
Explore Annie Cloth's unique collection of women clothing, accessories, find the hottest and fashionable essentials. Our women's clothing is trendy, chic and casual, including dresses, bikinis, blouses, skirts, accessories, petites, plus sizes and more...
Contact info
United States
- anniecloth.com
3.5
Average
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Great product line
You selection is great and I love the varied selection. The site is a little slow to navigate, but it all worked out
September 6, 2023
Unprompted review
The clothes fit to size and comfortable
September 6, 2023
Unprompted review
Received exactly what I ordered
September 1, 2023
Unprompted review
Attractively presented merchandise
Attractively presented merchandise. First time to order from annie...
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September 4, 2023
Unprompted review
it was fast and easy great service will…
it was fast and easy great service will order from them again.
September 2, 2023
Unprompted review
Return Process is unbelievable! All mail order companies that are…
All mail order companies that are legitimate have a return policy for items that do not fit, etc. Annie's processing completely sucks they make it absolutely impossible to send something back when they say the order number and email does not match. You can't go any further you can't get in contact with somebody unless you pay money to go through answer.
Do not order from them unless you're confident that the item will fit, which is pretty tough. Unbelievable! absolutely zero customer service.
September 1, 2023
Unprompted review
Reply from Anniecloth
Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the returns process.
We have email and 24-7 Live Chat service now. We always strive to provide prompt and efficient service to our customers.
About returns, we have checked and confirmed that we never receive your inquiry or return request.Please ensure you enterred correct order number and email address when submitting return. We have sent an email to you about your returns today, please check soon. If you continue to have issues with the returns process, please contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.
You can check our return policy here: https://anniecloth.com/information/return-refund-policy
Again, thank you for reaching out to us here. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
If you need additional assistance, please feel free to contact us by email at service@anniecloth.com. We will reply to you within 24 hours.
Best regards,
Ashley
ANNIECLOTH
Quality, affordability, and convenience all in one place
I like the styles and quality of the clothing. There are no clothing stores in my little town and, since I don't drive, I depend upon being able to shop online. With the prices are so reasonable, Anniecloth is now my go-to fashion place, both for the products and the convenience of home delivery.
August 30, 2023
Unprompted review
I love your products I've received and…
I love your products I've received and look forward to getting more!
August 31, 2023
Unprompted review
Always great service,good quality clothes
I get a lot of comments when I wear the great designs on the many shirts I own.
August 29, 2023
Unprompted review
I love the dress.
August 23, 2023
Unprompted review
The quality of the product is good.
August 25, 2023
Unprompted review
Do not buy from them!
I requested a return for some items I ordered and after contacting the company over 4 times with no response, I filed a BBB complaint. The BBB responded that the company is out of business. This is a scam, do not buy anything from them!
They replied and said they had sent me 2 return labels. This is not true as I have checked all email folders every day and on my order it still says that someone will get back to me within 48 hours. If this is a legit company, then someone would reply to ME via email and not just respond to a review to try to put on a defense. Seriously, do not buy from them.
Another reply on this platform but still no reply in email. I have emailed the address they give below at least 4 times with no response. Again, review has not changed. Do not buy from them.
August 22, 2023
Unprompted review
Reply from Anniecloth
Dear Customer,
please contact us via online chat if you cannot receive our emails.
We sincerely apologize for the lack of response you experienced when trying to contact us regarding your return request.
All purchases (except Final sale/Clearance items, Free Gifts, Swimwear, Underwear, Panties, and Accessories) can be returned within 30 days after you have received the last package of your order. We will send you the return label if your order is eligible for return.
Regarding your return request, we have sent you a return label via email on both August 12, 2023, and August 14, 2023.
We apologize if you have not received a response from us via email. We want to assure you that we do respond to every message we receive, and it is possible that our response may have been overlooked or gone to your spam or junk folder. Sometimes email operators identify our emails as advertising emails and automatically block our emails.
If you still cannot receive our emails, please contact us with another email address (such as Gmail), or contact us via online chat. You can find the chat button on the bottom right corner of our website.
Once again, we apologize for any inconvenience caused and appreciate your understanding. We value your business and strive to improve our customer experience.
If you need additional assistance, please feel free to contact us by email at service@anniecloth.com. We will reply to you within 24 hours.
Best regard,
Echo
ANNIECLOTH
Customer service
I ordered the wrong dress by mistake but the customer service team was very helpful. They gave me several options. In the end, I returned the dress to get the dress I meant to order, but I did appreciate their offers and their help. Very nice people!
August 23, 2023
Unprompted review
Reply from Anniecloth
Dear customer
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the returns process.
Upon checking, the item you ordered was not a v-neck version with the straps off the shoulder. We shipped the item according to your order. You may check the order details via https://anniecloth.com/order-query
About returns, please ensure that you have entered the correct email address, and order number associated with your purchase, as this may be necessary to access the returns process. We have sent you an email about your require today, please check soon. If you continue to have issues with the returns process, please contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by email at service@anniecloth.com. We will reply to you within 24 hours.
Best regard,
Ashley
ANNIECLOTH
Love how easy the sight is
Love how easy the sight is an that you can ALWAYS find great deals. An everything is well made.
August 23, 2023
Unprompted review
Awesome
Well, as I thought I was going to be ripped off! Anniecloth is a breath of fresh air!
Thank you for renewing my faith in online shopping.
August 11, 2023
Unprompted review
Great deal for the money
I enjoy blouses. They are well-made, and the fabric holds up with multiple washes. The prices are great!
August 22, 2023
Unprompted review
They sent me the wrong size
I ordered shoe size 6 and they sent me size 5. Also, I don't like the quality of the shoe. I requested a return number but I have not heard back.
Review #2 - Your answer to send these back is too confusing. I will donate them to someone. I will NOT purchase shoes from Anniecloth again!
July 16, 2023
Unprompted review
Reply from Anniecloth
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the returns process.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Upon inspection, the minimum size for this shoe is US 6. If we sent wrong size, then could you send the related photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
About returns, we have checked and confirmed we replied your return request on Aug 3rd, but we didn't receive your reply. We also sent you an email about your require today, please check soon. If you didn't receive our email, please try to use another email address to contact us. If you continue to have issues with the returns process, please contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.
We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
If you need additional assistance, please feel free to contact us by email at service@anniecloth.com. We will reply to you within 24 hours.
Best regard,
Ashley
ANNIECLOTH
Received exactly what I ordered
Received exactly what I ordered. Colors and sizing just as shown on shopping pages. It took longer to receive items (but within range suggested for delivery) but tne wait was worth it. Very satisfied customer.
July 18, 2023
Unprompted review
Always GREAT experience
Each time I have placed an order, it has been a speedy process. I like that the size chart has proven accurate and the items match the photo and description. Mostly, I love it when I can use a code to decrease the price because postage makes the total higher.
August 17, 2023
Unprompted review
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