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Rated 5 out of 5 stars

I recently moved from London to Leeds. It took me a while to decide a moving company because moving a 4 bedroom property including packing , especially when the parking is a bit tricky is not an easy... See more

Company replied

Rated 5 out of 5 stars

This was the second time we have used ANQ Movers, after using them to move house a few years ago, and we were just as pleased with our experience this time. Communication is fast and clear, and the t... See more

Company replied

Rated 1 out of 5 stars

Beware, use this company at your own peril. Invoiced for 3 men only 2 turned up, one of whom was completely useless. 3rd one turned up at destination after I complained (he just sat in the van playing... See more

Company replied

Rated 5 out of 5 stars

What a fantastic team! We just booked this company for the second time. They were super reliable, always helpful, even when we had to change our destination address last minute they were accommodatin... See more

Company replied

Company details

  1. Moving and Storage Service
  2. Self-Storage Facility

Written by the company

AnQ Movers offers affordable and comprehensive removal services in London, dispelling the belief that removals are expensive. Whether you are moving your home or office, we provide all-inclusive solutions and storage options, making us your go-to choice. With our extensive experience and expertise in the industry, we have developed a wide range of services to cater to various clients. We have established ourselves in the UK and excel in international shipping and relocation, providing competitive rates. From the beginning to the end of your move, we take care of every aspect with our specialized services.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

259 reviews

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Rated 4 out of 5 stars

No refund of my deposit - updated

The company reached out to me and transferred the deposit back to me until they check with their bank.
As of the service itself, I was quoted based on the details I gave them, so there was no hidden extra hours cost. I needed to add something to the initial list so so they added it to the quote in the day itself, while it was a lil expensive but I knew how much I'm paying overall.
Regarding the removers, they showed up on time and they were very polite and efficient.
In conclusion, apart from that payment issue hiccup, it was a good service.

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

Top Class Service from enquiry to end of removals

I can HONESTLY say that I would recommend this company 100%. From the initial response to my enquiry, to the last item being moved, their work ethics were second to none. We added a few more items to our inventory and had the quote changed within a few days with no hassle. My advice and what worked for us was to be honest and organised, give them a full list with dimensions of the furniture you want moved and the number of boxes and they will deliver the very best service. Include photos of any awkward access spaces so there are no surprises on the day. We could not fault them.

September 7, 2022
Unprompted review
Rated 1 out of 5 stars

WARNING: Absolute awful after service.

I wanted to edit my review that I left for this company on the 14th July but I don’t have the option, so here is a new one.
As stated in my previous review the move and personnel involved were very good.
However an unforeseen problem occurred about a week afterwards. As the company only deal with problems reported within 48 hours after the service is completed they have refused to take my complaint on and in fact are choosing to ignore my messages to them.
So if you do use AnQ Movers please ensure you check everything (including their connection of washing machines) and bring it to their attention within 48 hours or you’ll get nowhere with them and could be left with a hefty bill to get things put right.
Good luck!

August 23, 2022
Unprompted review
AnQ Movers logo

Reply from AnQ Movers

Dear Stuart,

Thank you for your feedback.

Further to our email conversation, we are very sorry to hear you are dissatisfied with the service. As discussed we do highlight in our terms and conditions that the turn around time for any complains is 48hrs which is standard in the moving Industry.

At AnQ Movers, we continually seek to improve our service and we can only do so by understanding our customers experience and therefore we are very grateful for your honest comments. Rest assured, we now have a separate team to follow up with the customers right after the move is done to ensure that the service is delivered as promised.

Best Regards

Rated 5 out of 5 stars

I had a great experience today with…

I had a great experience today with AnQ. My previous building had a problem in the door and the guys had to take a workaround every time they went downstairs, it was much more complex than expected, and yet they were super professional. The quotation process was super easy and I was made fully aware of extra charge for the unpacking service, and everyone ran exactly as agreed. I strongly recommend AnQ

August 20, 2022
Unprompted review
Rated 5 out of 5 stars

This is our first time using a moving…

This is our first time using a moving company and I can’t recommend ANQ enough. The two movers were so professional and efficient. It really made the whole process incredibly stress free. They were diligent and made sure they communicated without throughout the whole process to ensure we were happy. The disassembly and reassembly were so quick, all our items were well cared for and delivered in the same condition. Will definitely be using again if we move.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great move service.

Great move service.

Shirley has been great in arranging quotes with a quick turnaround and great care

The removal team on the day was polite and professional, they also paid special attention to my stressed cat.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Long distance move in hot weather

AnQ representarive Robin was very obliging and understanding when I had to change my move date on several occasions. The guys who carried out the move worked hard in high temperatures and kept going until everything was completed. Thanks for your endeavour.

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

The movers were amazing

The movers were amazing, so considerate and careful with my furniture - I was really impressed.

I had great service from the team at HQ as well, Robin, Emma and David were all really responsive and always on hand to answer questions.

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

On time and excellent service:

On time and excellent service:
Our move was booked two months ahead of time. Moving from London to Doncaster with a full flat of furniture etc.
The two lads turned up on time and were very helpful and courteous. They were efficient arrived at the destination address and unloaded in the same courteous and helpful manner. They were cheerful throughout even though it was one of the hottest days of the year.
I cannot say how pleased were were with the service we received.

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy with AnQ Movers

Very happy with AnQ Movers. We needed to move large heavy stuff that wouldn’t fit in a car, like fridge/freezer, wardrobe, divan bed, and cross trainer, etc. Competitive price, good communication throughout. Arrived on time, friendly helpful men moved everything efficiently and worked well together. When they unloaded they put everything where we wanted it to go. Very happy I chose AnQ Movers.

July 19, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent and professional

Excellent and professional. Movers we friendly And respectful. Went the extra mild for me. Can fault them! The whatsapp chat with robin who coordinated with me was also a plus

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

AnQ were absolutely fabulous

AnQ were absolutely fabulous. Our move was conducted by Simon who helped with every step and provided a very competitive quote. On the day of the move when we were feeling completely overwhelmed and very stressed, Raja, Nick and Ronaldo arrived with plenty of heft and humour and made the impossible possible! Can’t recommend enough!

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Such an easy process from start to…

Such an easy process from start to finish. Everyone I dealt with were polite, courteous & professional.
The team that actually did the move were fantastic and really helped me as I’m partially disabled with limited mobility.
Thank you to all involved for helping me keep the stress levels down.

July 14, 2022
Unprompted review
Rated 5 out of 5 stars

Just moved from London to Edinburgh and…

Just moved from London to Edinburgh and I am glad I used AnQ service. I booked only the shipment as I did all the packing myself and I can not prize them enough for the timely collection and delivery, as well as the speed of the entire operation. Strong hard working team.
David has been in contact with me from quoting to delivery, we managed to navigate the entire process without stress and addressed all concerns as they came along. I booked the service a couple of months in advance and I am happy I did. I had a positive experience all along, I strongly recommend them.

July 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service overall

From the very first time I communicated with the company, they were quick to respond, immediate, and very helpful. Easy to reach and ready to accommodate any issues or changes.
During the moving day, the movers were right on time, very helpful and careful with all the items that needed to be moved. I would definitely recommend the company to others.

July 3, 2022

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