Work by Ansell's of Sussex
Ansell's completed an interior cottage renovation for us in Spring 2026.
They gave a clear and precise quote, were reliable and completed the work to high standard.
Fully recommend Rhys and his team.
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Ansell's completed an interior cottage renovation for us in Spring 2026.
They gave a clear and precise quote, were reliable and completed the work to high standard.
Fully recommend Rhys and his team.
I highly recommend Ansells! They are professional, diligent, and truly a pleasure to have around. Always punctual and meticulous in their work, Rhys kept me updated and made the entire process stress-free.
Ansells recently finished our extension and , despite delays in getting certain materials last year did an excellent Job. Keeping us informed and working with us to keep disruption to a minimum.
They have been back this week to help with another smaller job and have completed this quickly and with a great finish. They guys are always friendly and leave the site tidy. I would recommend them without hesitation.
We chose Ansells Of Sussex to carry out a major re-modelling of our home as they had been recommended by our Architect. The job was a fixed price tender based on plans and a specification provided by the Architect.
Throughout the job Ansells complained about the Architect and the specifications he had given them in the tender pack. My wife and I found this approach to be very un-professional as he was the person who had given them a glowing endorsement, which helped secure them the job in the first place!
Soon after work began, we realised that Ansells Of Sussex were (amongst other things) taking massive short cuts in the work that they were doing and blatantly ignoring the specification and British Standards.
Ansells failed to fit smoke detectors in accordance with Building Regulations and as clearly specified by the Architect in the tender. Thankfully the Building Inspector noticed this during one of his visits and insisted they were fitted, otherwise the consequences could have been potentially fatal.
Ansells Of Sussex ignored a number of safety warnings and conditions in the tender pack, which resulted in their workforce (and us) being exposed to very dangerous types of Asbestos. They failed to stop work and investigate when the Asbestos was first exposed and carried on working until our Structural Engineer noticed it and raised the alarm.
Ansells have also claimed that they are not bound by the terms of the tender, despite me stating in my letter of appointment that I accepted their quotation in accordance with the specifications of the the architectstender. This clearly is an attempt at ‘bait and switch’ whereby Ansells are trying to get away with offering substantially inferior terms than those that were contained in the tender.
When we asked about putting right some of their shoddy workmanship they wrote saying ‘you have moved back into the house and have effectively accepted the works and ended our contract’ which we find scandalous.
Fast forward to the end of the job and you can imagine utter our shock and horror when Ansells Of Sussex presented us with an unexpected demand for an extra £32,364.45, especially as this was a fixed price tender and we had not been notified of, or agreed to these extra charges.
On closer inspection, we realised that Ansells had charged us three times for the same piece of work, two times for another piece of work and had charged us multiple times for items that were clearly included in Philips specification.
As if to add insult to injury Ansells have demanded £7,077.67 for contaminated materials that had to be destroyed when the Asbestos was removed, when in fact this loss was a direct consequence of them ignoring the conditions and warnings in the tender to work safely and to stop work if they suspected that Asbestos may be present.
We can’t help but wonder if this repeated over charging is due to incompetence or something more sinister? On querying, we were told by Ansells in no uncertain terms that they would withhold our certificate of completion until we had paid them. This makes us feel like we are being held to ransom, with no option but to pay them however much they demand.
Are Ansells Of Sussex cowboy builders – you decide
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