ANTHBOT Reviews 

162
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's quality and user experience, finding the robotic mowers easy to set up and effective in maintaining their lawns. They highlight features like easy cleaning, the ability to climb inclines, and consistent software updates that improve functionality. However, some people were dissatisfied with the customer service and product reliability, experiencing issues with battery life, product defects, and difficulty obtaining spare parts or replacements. Reviewers also reported frustrating support processes, including slow responses, deleted support threads, and unfulfilled promises for refunds or replacements, particularly concerning products that arrived faulty or stopped working shortly after purchase.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing high satisfaction,... See more

Customer service

People report ambiguous experiences with customer service, with many expressing significant frustration due... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of setup and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the overall product as great and very... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing delight and satisfaction.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Update 6/22/2026. Service sent me a replacement robot after difficulty getting service. I have updated the review to three stars and will review once the new robot is up and working, but it is a g... See more

Rated 5 out of 5 stars

I had many questions and a few issues to resolve with my Anthbot Genie 300 (a great robotic mower). Rachel on their Support Team has been the most helpful support person of any company I have ever dea... See more

Rated 5 out of 5 stars

Love the mower, especially on hot summer days. It does a good job keeping within the set boundaries. It's strong enough to climb a slanted uphill lawn. It doesn't like tall grass so I program it to... See more

Rated 5 out of 5 stars

Having had new turf laid I wanted to keep it in top condition without having to spend my time out there going up and down mowing the grass myself. Ordered a Genie 600 and it was super easy to unbox an... See more


Company details

Written by the company

We are a team with over 12 years of experience in the robotics industry, dedicated to making smart, easy-to-use robot lawn mowers. Having developed sensors used in over 15 million robots worldwide, we bring our expertise in intelligent perception to lawn care. Our mission began when we realized how complicated existing lawn mowers were — difficult installation, poor sensing, unfriendly to pets. That’s why we created Genie, equipped with our advanced AIPS intelligent perception system, to make lawn mowing effortless and enjoyable. We believe robots should make life better — and this is just the beginning of our journey.


Contact info

3.6

Average

TrustScore 3.5 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(162)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great lawn mower

Great lawn mower, can really recommend this manufacter!

+++ Pros +++
* Good build quality
* Very good cut quality
* Intuitive app with great features
* 4G connection for the areas where wifi signal is poor
* Customer service is AWESOME, probably the best one ive ever has been in contact with.

---- Cons ----
- Relativetly new on the market, many competitors
- Some cable arrengement inside of the shell could be better protected from water

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

The Anthbot Genie is great!

The Anthbot Genie has been one of the most convenient and reliable purchase I've ever made. Setup was easy, and performance has been dependable. Customer service has been supportive and the first company I have dealt with that takes the user suggestions for improvement to heart. They have been so good, I just bought a second one!

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Anthbot Genie 1000 - Easy setup and fantastic results!

I highly recommend the Anthbot Genie 1000. The setup was incredibly easy and it’s been showing amazing results for my yard.
I have a mixture of Buffalo, Zoysia and Couch grass that hadn’t been cut for a week, and while it needed one extra full charge to finish my 250sqm area, there were no issues cutting through.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great support sevice

I had a great service from the support team with a problem with my robot which was resolved and they kept in touch until it was completed

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

The best support I've ever been given!

I had many questions and a few issues to resolve with my Anthbot Genie 300 (a great robotic mower). Rachel on their Support Team has been the most helpful support person of any company I have ever dealt with. She has been kind, understanding, knowledgeable and extremely helpful. My hat is off to her and the folks at Anthbot for being the BEST!!!

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great mower

The anthbot mower made my life in the garden much easier. I dont have to spend my time by mowing the garden. Each time I come to the garden it is nicely mowed. It saves my time and energy. My garden is not flat, it has many slopes, but it is not any problem for the anthbot mower.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

My Genie Just Works

My Genie Just Works - It's been mowing the grass every single day for 2 months with exactly 0 issues. This is exactly the set it and forget it experience I wanted.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Mower is Worth the Price

Love the mower, especially on hot summer days. It does a good job keeping within the set boundaries. It's strong enough to climb a slanted uphill lawn. It doesn't like tall grass so I program it to regularly mow on its own. You can set the direction that it mows. It is easy to clean and maintain which is important since I'm a senior citizen. And best of all, the company is constantly updating the software and making it better!

October 28, 2025
Unprompted review
Rated 2 out of 5 stars

Anthbot is buying 5-star reviews.

Anthbot is offering gifts for a 5-star review. I think this shines a poor light on Anthbot. If the product is good, then they won't need to bribe folks for a positive review.

Below it states that you confirm that you have not received an incentive to write the review. None of the 5-Star review can be believed.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great mower and great customer service

The mower works really well. Easy to install, mows perfectly also my garden which is a bit complicated. Goes through a tiny path to mow another part of the garden.
I had an issue with the charging station after 5 month use and they are just sending me a brand new mower, before the reshipment of the old one.
Simply the best mower and best customer service.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Anthbot exceeds expectations!

I love my Anthbot! As a guy that travels extensively I am relieved to come home and not have to worry about my lawn! The service has been good too. I’d take a close look if you’re looking to get back valuable time along with a mowed lawn.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Jim the Time saver!

Our Anthobot 600 mower is part of the family and we couldn't do it with out him. It even has a name, Jim!

Works keeping the grass trim and tidy, we also have a few stripes on the lawn...Jim saves an awful amount of time for us at weekends. It's like a dishwasher, once you have one you can't go back. Current stats show 53 mows and 5736 square meters.

October 29, 2025
Unprompted review

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