Antler Reviews 3,873

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,798 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their durability, thoughtful design, and appealing aesthetics. Many people appreciate the seamless buying experience, noting the ease of ordering and the efficiency of the delivery service. The luggage is often described as lightweight, practical, and perfectly sized for various travel needs, with many consumers expressing long-term loyalty to the brand. However, some customers experienced issues with delivery, reporting delays or problems with tracking their orders. A few reviewers also mentioned receiving products with pre-existing scratches or finding the internal construction quality disappointing. Additionally, some people noted that certain product descriptions online were inaccurate, leading to unexpected features upon arrival.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the products for being sturdy,... See more

Quality

Clients share positive opinions on quality, frequently highlighting the excellent build, sturdy materials,... See more

Delivery service

Reviewers express high satisfaction with the delivery service. Customers frequently praise the speed and... See more

Order

Users describe positive interactions with order. Many customers found the purchase process quick and easy,... See more

Service

Consumers find service to be positive. Many customers praise the promptness, efficiency, and overall quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This luggage ticks all the boxes. It's the perfect middle ground for quality and price. Higher grade, better features and superior build quality than the cheap stuff and not stupidly expensive like... See more

Rated 5 out of 5 stars

Antler generally provides a quality product. Cabin suitcase was great for my requirements. Good lightweight product - under 2kg. Trying to just travel with carryon. Good quality build and wanted to ge... See more

Rated 5 out of 5 stars

This bag is perfect! It's absolutely huge, lots of fun and useful pockets, comfortable to wear, nice colour. Holds my three laptops, multiple chargers, notebooks, lunch, gym clothes, etc no problem!

Rated 5 out of 5 stars

The product was exactly as expected. While smaller than my current carry-on case it suits my purpose. Due to a spine injury, I am unable to carry anything over 7 kg, so this carry-on helps me to pac... See more


Company details

  1. Luggage Store
  2. Bags and Luggage Store

About Antler

Written by the company

Since 1914, we have been building an extraordinary legacy if travel expertise - designing and manufacturing quality luggage 'for those who travel often'.

We design lightweight suitcase sets, as well as holdalls and travel bags that are perfect for use as hand luggage, or for a weekend away, and we only make luggage that's built to last. We design our suitcases to be both strong and lightweight—it’s a balance that takes years of innovation to perfect.

All our hard-sided suitcases are lightweight so that they’re easy to carry, and to help ensure you stick within your airline baggage allowance. Naturally, we have a range of sizes, including cabin-sized, medium and large cases.To make it easy to reach those travel essentials when you’re on the move, our soft-sided cabin suitcases have exterior pockets and they also come with premium features, like a TSA-lock, strong and secure zips, and best-in-class double spinner wheels.

Lusting after a green suitcase, pink suitcase, red suitcase, grey suitcase, beige suitcase, blue suitcase or classic black suitcase? We’ve got you covered, explore our luggage collection to help to find your colour match.

At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.

Lifetime Warranty

Lifetime Warranty on all Suitcases

At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.

Only products purchased from Antler directly can be registered for our warranty.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Replied to 78% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fast delivery

Fast delivery. Can't give a review of the luggage as I am not using it yet. My great concern is the zipper.

March 25, 2026
Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website. Prompt delivery. However, I have not used my suitcase yet; and will not be doing so until August.
Please don’t send me any more review questions

March 25, 2026
Rated 5 out of 5 stars

repeat customer. high quality luggage and service

bought two bags fron Antler over past few years and inpressed with quality. fast delivery and communication. recently bought a large carry on roller case that realised was bit too big and return process couldn't have been easier. they have helpful people who respond quickly and follow-up. thank you.

March 5, 2026
Rated 2 out of 5 stars

Disappointed

The light blue finish on the suitcase is so cheap it already had a couple of visible scratches before I’d finished packing or had taken it out of the house for the first time! I would have tried to return it and seek a refund based on poor quality/ faulty manufacturing but needed it for the trip we’ve gone on. After one flight, the case is more scratched and has taken on a slightly ‘dirty’ appearance. Wear and tear over time is normal but the coating hasn’t been manufactured to be durable at all. It already looks cheap and tired. Pretty disappointed.

March 24, 2026
Rated 2 out of 5 stars

I could not set the lock and none of…

I could not set the lock and none of the instuctions worked.

March 30, 2026
Antler logo

Reply from Antler

Hi Angela - we are sorry to note the issue with resetting the combination of your case and we have a dedicated locks page on our site which contains both written and video guides as well as videos on our YouTube channel if you need further guidance

Rated 5 out of 5 stars

Great product

It was easy to review the product online and assess against other Antler products and competitor products.
Delivery was quick and easy, and product is amazing.
I've had Antler before and they have lasted a very long time, and with such great quality I wanted to stay with Antler.

March 23, 2026
Rated 5 out of 5 stars

Love my crossbody handbag

My crossbody handbag is fabulous especially now it is in navy. Have the cream but it needs regularly washing. Holds everything without being too heavy, including a water bottle, 2 soft eye-glass covers containing 4 prs glasses, SPF, 2 wallets, phone. Fabulous, love it. Easy on the shoulders, great casual bag. Love it.

March 27, 2026

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