Antsy Labs Reviews 

1,020
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers had a great experience with this company. Customers frequently mention that shipping is remarkably fast and packages arrive promptly in wonderful condition just as described online. People really enjoy playing with these interactive items because they offer a fantastic variety of satisfying and calming options for daily stress relief. Some reviewers were not happy with overall product quality, noting frustrating issues like broken switches, defective items, or stiff moving parts right upon arrival. Others felt that certain components lacked proper resistance or simply felt a bit cheaply made when compared directly to older versions they owned.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise the smooth quality, swift... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the smooth rotation, prompt... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting fast shipping and great packaging.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The shipping was fast and the product came relatively quickly. I am always on board for supporting the original creator for their product. Only critical statement I could make would be to make their w... See more

Rated 5 out of 5 stars

I only trust antsy labs to get quality fidget cubes. I purchased our first one when it was still through Kickstarter. Great quality!!!

Rated 5 out of 5 stars

I purchased a Fidget Cube and it was delivered promptly and feels as good as I had expected. The website was accurate and the order process, easy.

Rated 5 out of 5 stars

Quick shipping! I always wanted a fidget cube for my stress and anxiety and It arrived with no issues!


Company details

  1. Game Store
  2. also in
  3. Hobby Store
  4. Toy Store

Written by the company

Antsy Labs is a Boulder, Colorado-based design studio and game publisher behind inventions including the original Fidget Cube™, IRLA™, Fidget Factory™, Storm the Gate™, + more.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.8

All reviews

(1,020)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Very smooth process in buying the…

Very smooth process in buying the fidget cube, I was going to buy the original until I saw the Marvel section. Just knew Hulk would be the perfect fit for me with my mental health conditions.

March 12, 2025
Antsy Labs logo

Reply from Antsy Labs

Hi Donall,

Thank you so much for the feedback and letting us know, we're happy to hear that! 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

I received my cube quickly

I received my cube quickly. My cube was nicely packed, in a “bulletproof” box with plenty of shock absorbing material inside. I’m happy!

March 5, 2025
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Reply from Antsy Labs

Hi Phil,

Thank you so much for letting us know, we really appreciate it! 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

Great service and top notch products

Friendly and informative correspondence after purchasing, clear and precise updates during the shipping process, and timely arrival of the items. I bought a variety of fidgets for my teenage son, who says he is very happy with his purchases. Avoid the multimillion dollar corporations and support small businesses!

February 28, 2025
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Reply from Antsy Labs

Hi Linnea,

Thank you so much for your kind words, it means a lot and inspires us! 😊

Team Antsy Labs 🐜

Rated 1 out of 5 stars
Antsy Labs logo

Reply from Antsy Labs

Hi Madison,

We're so sorry to hear about this, we see that you've already engaged our support team so they will be able to help you further.

Team Antsy Labs 🐜

Rated 5 out of 5 stars

The shipping was fast and tracking was…

The shipping was fast and tracking was smooth! The item came in as ordered! The only downside would be the case holding the cube was clearly scratched up but the cube was fine so its okay! The email thanking me was very kind as well but I have been to busy to reply to it.

February 26, 2025
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Reply from Antsy Labs

Hi Gelisa,

Thank you so much for the feedback, we're very happy to hear that! 😊

Team Antsy Labs 🐜

Rated 3 out of 5 stars

I think that overall my fidget cube is…

I think that overall my fidget cube is great, i ordered the zuru one for mistake (i wanted the limited edition), it's not bad at all and probably i'll order the limited edition now.
I have also ordered a fidget spinner that is on it's way

March 1, 2025
Unprompted review
Antsy Labs logo

Reply from Antsy Labs

Hi Lorenzo,

Thank you for your feedback and we hope you will enjoy them! 😊

Team Antsy Labs 🐜

Rated 1 out of 5 stars

DISAPPOINTING The product i ordered it’s exactly the…

The product i ordered it’s exactly the same of the bootleg version, and I expected it had more quality since the price and the time i waited to get it.
It also doesn’t come with the sticker and the bag as I expected from videos that i saw.
I am very disappointed.

February 27, 2025
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Reply from Antsy Labs

Hi Lorenzo,

Thank you for the feedback and we're truly sorry to hear that - please feel free to get in touch with our support team at hello@antsylabs.com to help you further.

Team Antsy Labs 🐜

Rated 5 out of 5 stars

Finally found it!

I had an original fidget cube that my wife gave me as a gift that I kept in my car. A tow truck driver stole it one day, and I tried to get a replacement but kept ending up with some cheap knock off brand because my wife couldn't remember where she got it from. Finally, years later, I found the original excellent quality Antsy Lab cube and I'm so excited it's back in my life!

February 19, 2025
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Reply from Antsy Labs

Hi Timothy,

We're so happy to hear that after such a story, we hope you'll enjoy it for a long time! 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

Great Tool to Curb Biting

These fidget toys are great at keeping an idle hand occupied. They are helping me curb my nail biting habit while being fun to play with.

February 19, 2025
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Reply from Antsy Labs

Hi Jonathan,

We're very happy to hear you're finding them helpful! 😊

Team Antsy Labs 🐜

Rated 3 out of 5 stars

international shipping could be better..

Made an order last week and recieved a note fairly quickly that the package was sent (international shipping). But it's unclear if the package has moved at all?

All the while I've recieved like 50 emails about ***INCREDIBLE OFFRR** and how greatful they are. They seem to be nice ppl who cares about the customer but I really mostly care about the stuff I bought and when it will arrive and that information is not the best and there are no updates. Shipping was very expensive too. Hopefully the product holds up.

February 13, 2025
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Reply from Antsy Labs

Hi Henke,

We appreciate you letting us know, please don't hesitate to reach out to our support team at hello@antsylabs.com, they will be able to provide a tracking link and any additional information about the shipment.

Thank you for your patience,
Team Antsy Labs 🐜

Rated 5 out of 5 stars

The cube is very smooth

The cube is very smooth. All the sides did what it was supposed to do. Amazing work!

February 6, 2025
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Reply from Antsy Labs

Hi Don,

We appreciate the feedback and happy to hear you're enjoying it! 😊

Team Antsy Labs 🐜

Rated 2 out of 5 stars

I really love the cube but…..✈️❌

I really love the cube, it’s my third one; the one that haven't arrive yet (almost a month) I’m from Mexico but the first two were really fast, just stick to a trusty carrier please.

January 15, 2025
Antsy Labs logo

Reply from Antsy Labs

Hi Kevin,

Thank you for letting us know about this, please don't hesitate to get in contact with our support team at hello@antsylabs.com, they will be able to assist you further with providing an update about this shipment.

Thank you for your patience,
Team Antsy Labs 🐜

Rated 5 out of 5 stars

Fidget Cube: So great, I bought two!

Recieved what I ordered in a timely manner. Got exactly what I ordered. I've ordered from Antsy Labs before back in 2017 when the Fidget Cube first came out. I am a returning customer who is satisfied once again with my second cube! Can't wait to show it off at work!

Thank you again, Antsy Labs!

January 26, 2025
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Reply from Antsy Labs

Hi Angeline,

We're so happy to hear from you, thank you for sharing your feedback with us! We are sure you will have a blast with the new one as well. 😊

Team Antsy Labs 🐜

Rated 5 out of 5 stars

Smooth Transaction

You can tell that this business is a passion for its owners. Aside from the seamless purchase and delivery, the owners also seem very friendly.

January 22, 2025
Antsy Labs logo

Reply from Antsy Labs

Hi Gewbie,

Thank you so much for taking the time to share this wonderful feedback, we are so happy to be able to share those feelings through our product. 😊

Team Antsy Labs 🐜

Rated 1 out of 5 stars

I've ordered several years ago when…

I've ordered several years ago when these first came out but my rotate thing didn't work anymore, it lasted SO many years. So I wanted to come back and order from you guys again. The switch feels loose and doesn't make sound, the side with the 5 buttons to push- only 3 make a sound. The quality has drastically declined. If this is how these are now, that's very sad.

January 21, 2025
Antsy Labs logo

Reply from Antsy Labs

Hi Mikala,

Thank you very much for taking the time and sharing your feedback, we would certainly suggest getting in contact with our support team via email at hello@antsylabs.com if you would like to return it.

Warm regards,
Team Antsy Labs 🐜

Rated 2 out of 5 stars

Shipping is SLOW

Shipping is SLOW. It’s been a week and the package isn’t even close. It will likely be a few more days

January 13, 2025
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Reply from Antsy Labs

Hi Mark,

Thank you for the feedback and we're sorry that it's taking a bit of time for the shipping part, the package is in transit and USPS should receive the package shortly. Please reach out to our support team as well for the tracking link if you don't already have it by any chance. 😊

Team Antsy Labs 🐜

Rated 1 out of 5 stars

Just that the item wasn’t what I…

Just that the item wasn’t what I expected it to be. Also have to wait for them to approve my request for refund, so I need to wait and stay with an item I wasn’t satisfied with.

January 9, 2025
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Reply from Antsy Labs

Hi Goli,

Thank you for sharing this with us and we're really sorry to hear about this - even though there is a bit of procedure to follow in these kind of situations, rest assured that our support team will work with you and support you during each of the steps to make sure we provide a satisfying resolution. They have responded and provided the next steps, and are awaiting to hear from you.

Team Antsy Labs 🐜

Rated 5 out of 5 stars

Just received my fidget cube!

Just received my fidget cube and I love it! It’s various sides allow for different tactile experiences which lets my brain feel stimulated just enough to soothe the restless leg. Thanks for coming up with such a compact solution!

December 27, 2024
Antsy Labs logo

Reply from Antsy Labs

Hi Andrew,

We're so happy to hear about this, thank you so much for sharing your feedback! 😊

Team Antsy Labs 🐜

Rated 2 out of 5 stars

It's been more than 5days and the older…

It's been more than 5days and the older hasn't even shipped yet. I check the tracking and yet nothing.

December 31, 2024
Antsy Labs logo

Reply from Antsy Labs

Hi Phoenix,

Thank you for letting us know, we are sorry about this - the shipping globally gets a bit slower during this time of the year, but we're happy that the delivery was made on the 7th of January, and hoping that you're enjoying the product.

Team Antsy Labs 🐜

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