Anvilnode Reviews 328

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

when we tried to buy anvil node Minecraft server the bank texted me says some thing is a scam SHOCKBYTE witch is a different service the we wanted before but had bad reviews

Rated 4 out of 5 stars

The client area and server panel feel kinda clunky and compared to other solutions I've had a chance to try out lacks behind a bit. Get's the job done just fine tho. A big thing I was really bummed o... See more

Company replied

Rated 3 out of 5 stars

Servers are decent but the TPS can drop significantly at times. Anvilnode's support is probably the worst I've ever seen - I've had a ticket open for 10 days and even talked to multiple staff member... See more

Rated 4 out of 5 stars

Things started off very good for nearly a month no problems occured. Then "No space left in device" this ended up corrupting the modpack I was playing which was no problem considering I was almost d... See more

Company details

  1. Gaming service Provider
  2. Hobby Store

Information provided by various external sources

With latest generation hardware, premium DDoS protection and the best around-the-clock support, you can't go wrong with Anvilnode!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

328 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Thank You

The customer service is fantastic! Shout out to David and Paulo, they are great at their job!

June 22, 2018
Unprompted review
Rated 3 out of 5 stars

Great performance, not so great customer service

I found out about anvilnode via google when i was trying to find a cheap host for hosting minecraft servers. I bought there service and was extremely pleased with the performance, No - Lag, No Restrictions to storage and bandwidth and plenty of ram and processing power. But what lead my experience poor with them is their customer support. It was extremely slow. I had around 6 tickets and all of them were answered by one guy and he would take anywhere from an hour to a couple days to reply, usually the latter. this made me really frustrated and wanting to switch.

June 21, 2018
Unprompted review
Rated 5 out of 5 stars

Phenomenal Service

Phenomenal Service

Anvilnode has been a phenomenal hosting service for us. I run the server on behalf of a residential college, and the fidelity and quality of the server has been excellent. Furthermore, customer service is prompt, clear, and kind, which has been wonderful. Would highly recommend to anyone looking for a reliable, trustworthy hosting platform.

June 20, 2018
Unprompted review
Rated 5 out of 5 stars

Probably the best one out there.

Well, it all started out tricky since I am used to bad service providers. after using anvil node for less than 24 hours I realized that this provider is probably the best one out there. Quick and Fast servers for every budget also know that their Staff is as friendly as anybody could possibly be. when I opened a ticket, they almost directly responded to me with kindness.

10/10
Truly a good c:

June 12, 2018
Unprompted review
Rated 5 out of 5 stars

Awesome hosting service

Awesome hosting service. The prices are some of the cheapest ever, the actual servers are absolutely fast and immediately ready for use out of the box.

May 25, 2018
Unprompted review
Rated 5 out of 5 stars

I recently bought an 8gb minecraft server...

I recently bought an 8gb minecraft server for playing mods with friends and couldn't be happier. The customer support is great and i got the whole hand made modpack up and running in a couple of days. It would have been even faster if i didn't have to ask them to add a specific argument to the command line of the server launch to prevent a crash in my mods.

May 20, 2018
Unprompted review
Rated 4 out of 5 stars

Pretty Good

Their prices are great for anyone on a budget. Their support is very good as well and responds as soon as possible. But, I've had many hassles with trying to install a modpack, and upgrading a server isn't an option for me. I would still recommend anyone looking for cheap and good hosting services here.

May 1, 2018
Unprompted review
Rated 1 out of 5 stars

Terrible Support

Does not let you change the discount code on your server.

April 21, 2018
Unprompted review
Anvilnode logo

Reply from Anvilnode

Hello,

Yes. This is clearly said on our coupon page you can find here: https://www.anvilnode.com/coupons
Promotional offers are usually done to fill up stock quickly but also to boost our marketing.

Sorry that we couldn't match your expectations.

If you have any other questions about this, feel free to email me at ajdin@anvilnode.com

Rated 5 out of 5 stars

Professional and serious about getting it done right

My buddy and I joked that even if we couldn't get our server to work, we should still pay for it because the support is that good.

They really show they care about getting your server up and running. If only every major corporation's technical support staff could operate AT LEAST as efficiently as Anvilnode's, the world would definitely be a much less stressful place :)

I enjoyed the friendly and prompt attitude these guys brought to the table. After two or so weeks of communication, I already know I can trust I will receive excellent support in the future should I ever need it.

April 21, 2018
Unprompted review
Rated 1 out of 5 stars

Anvilnode is a bad faith business

Anvilnode is a bad faith business. They charged my account inappropriately after I had closed it and took weeks to issue a refund after a lengthy and obnoxious battle with them. Now I come to find out they FRAUDULENTLY charged my paypal account on the 31st of March, 2018, well past any business dealings. They attempted to charge my credit union as well.

This company is guilty of attempted theft.

Do NOT reply with your smarmy corporatese, Alcom IT. You are unwelcome around me and I will NOT sit idly by and let you do this to other people.

April 10, 2018
Unprompted review
Anvilnode logo

Reply from Anvilnode

Hello,

Sorry to hear that you've had a bad experience however it's actually not possible for us to charge your PayPal account. We use PayPal for a subscription based system meaning you actually have to subscribe to a service. This would result in an automatic recurring payment profile which is completely out of our control. This has to be canceled from the customer's end through their PayPal account. Additionally, our billing system automatically cancels this when a cancellation requested is made.

And I don't actually believe it took "weeks" to get a refund considering this review was written on the 10th of April and the charge (as you claim) was made on the 31st of March.

If you have any more questions, feel free to email me at ajdin@anvilnode.com.

Rated 2 out of 5 stars

Cake

They say 24/7 help, but that it is not true... I send them an email it takes 1-2 days for them to respond.. I am not happy of this because I am really struggling with my minecraft server

April 6, 2018
Unprompted review
Anvilnode logo

Reply from Anvilnode

Hi,

That's unfortunate to hear however technical support requests are handled fairly quickly. Administrative tickets such as refunds, recruitment, partnership requests, etc are only handled during business days and can take up to 2-3 days to be handled if it isn't priority.

If you still need help, feel free to email me personally at ajdin@anvilnode.com

Rated 5 out of 5 stars

AMAZING!

Honestly an amazing hosting company, I would recommend them to anyone because to simply put it they are cheap, reliable and amazing!

April 5, 2018
Unprompted review

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