ANWB Autoverkoopservice Reviews 

20,594
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I arrived at the ANWB location 10mns before my slot and I didn't have to wait as we could initiate the process immediately. The lady behind the counter was very welcoming as she kept me up-to-date wi... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service at ANWB. The online quote for my car was very reasonable, the time at the centre getting it checked over and processed was quick and easy. The UI of their website is intuit... See more

Company replied

Rated 5 out of 5 stars

The ANWB Car Sales Service was an easy process to use, and made selling my car quick and simple. Every step was very well explained. The staff at the drop-off centre were professional, friendly and he... See more

Company replied

Rated 5 out of 5 stars

The driver who came to pick up my vehicle called before arrival to make sure I was at home. He performed his checks quickly and completely. He spoke to me in English to make sure I understood everyt... See more

Company details

  1. Car Dealer

Written by the company

Via de ANWB Autoverkoopservice verkoop je simpel en snel je auto of motor tegen een gegarandeerde prijs. Zonder ongemakkelijke onderhandelingen met potentiële kopers of garages. Staat de geboden prijs je aan? Dan lever je het voertuig in bij één van de bij ANWB aangesloten inleverpunten door heel Nederland en dus niet bij de uiteindelijke koper. De ANWB werkt hierin samen met BCA Autoveiling.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

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4.7

All reviews

(20,594)

1,938 reviews in the last 12 months

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Rated 1 out of 5 stars

Extra 250 EUR charge for picking up the car

On your website, you say if I deliver the car to your pick up point, I get paid an extra 100 EUR. I called ANWB and asked them to arrange a pick up and in return, I will waive the 100 EUR. The ANWB employee said: And there will be an extra 250 EUR that you should pay for the pic up service.
No where in your website I can see that.

January 25, 2023
ANWB Autoverkoopservice logo

Reply from ANWB Autoverkoopservice

Dear Sir/Madam,

Thank you for your review to the ANWB Verkoopservice, sorry to hear that the sales process did not go as you expected.

On our website is clearly indicated, that there is a possibility for home controlling and transport. Clients will be charged for € 250,- extra.

Thank you again for providing your review. It ensures that we can stay sharp and continuously improve our service. We hope to have informed you sufficiently with this.

Kind regards,
Team ANWB Verkoopservice

Rated 5 out of 5 stars

With this company

With this company, I achieved my goal to sell the car and I'm fully satisfied with ther customer service. Surely would recommend.

January 24, 2023
Unprompted review
Rated 5 out of 5 stars

Positive experience

Positive experience. I completed all the questions and provided the requested info. Loaded the photos and received my offer the day after. Completion of the process without issues.

January 8, 2023
Rated 5 out of 5 stars

Perfect service super fast and easy…

Perfect service super fast and easy service a d the offer was somewhere near the market value.
Well worth doing. Was offered at least 20% more than other similar services.
I don't normally write reviews but this deserved one.

January 6, 2023
Rated 5 out of 5 stars

selling car

Had a really nice experience of selling my car via ANWB. Friendly stuff, efficient and fast. Got the price via email and the same price they paid at the location. Everything is transparent and clear.

November 13, 2022
Rated 5 out of 5 stars

We used it before moving aboard when we…

We used it before moving aboard when we have to get rid of our car at a certain point of time. (Thus not too early not too late)
The service fits for purpose, it's quick and efficient.
Steps and schedule are just as per indicated in the anwb website.
For us it's just taking a few pictures and filling up some data.
After delivery you get proper documents via email, clear and easy for administration.

November 29, 2022
Rated 5 out of 5 stars

A very satisfactory experience

The driver who came to pick up my vehicle called before arrival to make sure I was at home. He performed his checks quickly and completely. He spoke to me in English to make sure I understood everything completely. He waited for me to receive the confirmation email. He explained what would happen next and how I could use the information given to me, how long to keep my record, etc. He was polite, courteous, and friendly. I am completely satisfied. I will use your service again.

November 29, 2022
Rated 4 out of 5 stars

As advertised... Safe and convient

Straight forward. Just as advertised. Online form with 5 pictures, drop off on a day of my choosing. Safe drop off location! Drop-off inspection started about 20 minutes late though. Polite and friendly folks.

November 24, 2022
Rated 5 out of 5 stars

Quick and efficient

I arrived, they knew exactly what was going on and processed the sale quickly. No issues or hold ups, just efficient and quick!

October 24, 2022
Rated 5 out of 5 stars

Great and fast service

Brought in my car, it was quickly checked, no issues were found, and it was sold for the initially agreed price. Since the car was only 3 years old, I had no problems or unnecessary negotiations.

October 17, 2022
Rated 5 out of 5 stars

Everything went perfectly as described…

Everything went perfectly as described on the website. The whole process was incredibly clear and they made good on all of the promises that were made. The only extra thing to account for is that they may not have an appointment time available to hand in your car on the day that works best for you. Luckily we were able to easily arrange for someone else to hand in the car but it did come as a bit of a surprise.

September 8, 2022
Rated 5 out of 5 stars

Excellent experience with selling my…

Excellent experience with selling my car with the right value within couple of days. Guidance from the ANWB people is perfect with the information on right set of documents.And I will recommend this service to others as well based on my recent experience

September 30, 2022

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