ANWB Vakantie Reviews 6,979

TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

7K reviews

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Rated 2 out of 5 stars

Communicatie m.b.t

Communicatie m.b.t. Ferry’s met Foxreizen

May 4, 2025
ANWB Vakantie logo

Reply from ANWB Vakantie

Hallo Rene, we vinden het niet leuk om te lezen dat je niet tevreden bent over je vakantie. Zou je meer over je ervaring willen delen met ons? We horen graag meer over je ervaring.

Rated 3 out of 5 stars

Easy-going was not easy!

Ik vond de hotels, resorts en service prima. Reisleiding erg directief. Vietnamese gids soms onverstaanbaar. 3000 km met bus heel veel. Erg volgestopt met extra excursies, fabriekjes.

April 25, 2025
ANWB Vakantie logo

Reply from ANWB Vakantie

Hallo Josefina, bedankt voor het delen van je feedback!

Rated 1 out of 5 stars

Won't use this company ever again!!!

BUYER BEWARE!!! This company really provides ZERO and lousy service!!! Booked a land-only tour with them recently, since I prefer to fly to the destination by myself. One week before departure, as I didn't receive any hotel voucher from them, I asked if it was possible for me to check in upon my arrival at the first hotel because I would be arriving earlier than the group. Their customer service officer told me 'to try and contact them if it didn't work out'. You wonder what the heck you are paying them for!! I literally had to tell them how to do their work and tell them to pass on my details to the first hotel, and make sure that I could check in by myself. How difficult is it???!!! After some more pushing, at last they confirmed that I should be able to check in by myself using my passport. But guess what?? Upon my arrival at the first hotel, the receptionist couldn't even find my information in their system at all!!! I was not even on the list of guests for that day at all!!! The group had a flight delay of 1+ hour and decided to go straight to the restaurant for dinner from the airport instead of dropping by the hotel. So I had to take a cab by myself to that said restaurant and no one reimbursed me for the extra costs!!! No apology from Fox either!!! What a crap company!!! Don't spend any money on this crap!!! Shop more coz there are much better travel agencies out there.

December 22, 2018
Unprompted review
Rated 4 out of 5 stars

Excellent

The staying for two nights everywhere with the easy going tour is marvelous. The only thing I would change is more diversity in the program. When there is a day off, let it be so! Don't come with uptions what is ment to be a highlight. Because people are traveling only once, that's making to choose very difficult. As result that one gets no time off!

December 25, 2016
Unprompted review
Rated 5 out of 5 stars

Superior traveling

Due to an excellent and error free travel guide all cities, touristic sites, dinners and theatrical performances visited were happily attended by the whole group of 23. All questions were answered as they occurred. No unwelcome surprises. Best guided travel tour ever.

September 9, 2016
Unprompted review
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