Anwyl Homes Reviews 

1,789
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 516 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and efficient. Reviewers frequently highlight the prompt resolution of issues and the high standard of work, ensuring satisfaction with their new homes. The sales team is often commended for their supportive guidance throughout the buying process, while technicians are appreciated for their tidiness and attention to detail. However, some customers also noted concerns regarding the initial build quality, including issues like mould and missing insulation. A few other people also felt that customer service sometimes downplayed problems or lacked sufficient support when significant issues arose, such as plumbing concerns.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as professional, knowledgeable,... See more

Service

Customers consistently note positive experiences with service, praising the professionalism, knowledge, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness,... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the build... See more

Location

People report positive experiences with location, with many customers expressing satisfaction with their new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chris from Anwyl , along with Glynn from Bluesky plumbing were both very pleasant. They came to sort out enjoy that was rescheduled and informed me what they were doing every step of the way. Chr... See more

Rated 5 out of 5 stars

Stacey is the coordinator for our development (deva green) and she has been assisting us with our snag work. Stacey always tries to fit in last minute appointments where there is a cancellation which... See more

Company replied

Rated 5 out of 5 stars

Anwyl Eagle'sGreen, we were so impressed with everyone from day 1, our first meeting with Debbie in the sales office to the after care we received from Ian once we had moved in. Debbie and Emma gu... See more

Rated 5 out of 5 stars

Chris is professional when attending our house. He is very skilled and personable. We are happy with the service provided and would highly recommend Chris. He carried out work on 2 occasions, the late... See more


Company details

  1. Home Builder
  2. Housing Development

Written by the company

We're Anwyl - the family home builder We started life as a woodworking business, founded by our great-grandparents over 90 years ago. By 1980, we were crafting thoughtfully designed homes for over 250 families every year These days, you’ll find us at our new offices in Ewloe, Flintshire, and Chorley, Lancashire. We now build around 800 new homes per year. Not bad considering we still give each one the family seal of approval. Drop into one of our developments for a cuppa if you’re in the area. We can’t wait to welcome you h


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 80% of negative reviews

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4.8

All reviews

(1,789)

509 reviews in the last 12 months

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Rated 5 out of 5 stars

Pleased with the quality of my new…

Pleased with the quality of my new build at Priory Gardens, Burscough and also the after sales service. The assistant site manager Martin followed up today on a small snagging issue to check all been resolved.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Anwyl Eagle's Green, the amazing sales staff, Debbie and Emma and Ian the site manager

Anwyl Eagle'sGreen, we were so impressed with everyone from day 1, our first meeting with Debbie in the sales office to the after care we received from Ian once we had moved in.
Debbie and Emma guided us through every part of the purchase and kept us updated at every stage until the keys were handed over on completion day.
Any snagging was dealt with promptly and Ian went above and beyond to ensure everything was done to our satisfaction, we couldn't have asked for anyone better to liase with us, he is so approachable and so easy to talk to.
We are so happy with our new home, it is so comfortable and well thought out and because of all the kind and thoughtful people we've encountered we really feel part of the Anwyl family.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

A Positive New Build Experience

We are very pleased with our experience with Anwyl Homes (Warrington).

From the moment we received the keys, we were already very happy with the overall quality of the house.

Ian, the Site Manager, has been excellent. He is decisive, quick to take action, and explains everything clearly, giving us confidence that any issues will be resolved properly.

Lewis, the Assistant Site Manager, has been incredibly helpful throughout. He always responds in detail, listens carefully to our feedback, and has worked hard to ensure any outstanding items are addressed.

We have also received great support from the customer service team, particularly Debbie and Samantha, who have been attentive and helpful throughout the process.

Overall, we are extremely satisfied with Anwyl. The development is attractive, the house design is practical and well thought out, and the entire buying journey has been smooth from start to finish. We were also delighted that our completion date came sooner than expected.

Thank you to everyone involved.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Chris Appleton attended a job to…

Chris Appleton attended a job to rectify some settlement cracks that naturally appeared. He was timely, efficient, personable and professional - the staircase looks brand new again!! He even went above and beyond to fix a piece of woodwork that our new puppy, Gordon, chewed which saved me a job. Thanks again Chris, you are excellent and are a credit to Anwyl.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience buying a home with…

We had such a Fantastic experience buying a home with Anwyl. From reservation to completion, Stephanie was incredibly helpful and kept us updated throughout both the buying and building process. She made the whole experience enjoyable and stress-free.
When it came to choosing our options, she was extremely patient, gave us plenty of time to make decisions, and offered great support throughout. We genuinely couldn't fault her.
Kelly was also fantastic in the office and always helpful whenever we needed assistance. Thank you both for making the journey to our new home such a positive experience!

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Chris Appleton

Chris Appleton, Josh & Tony attended our home today for some remedial works to the master bedroom & landing floor. They were very punctual, professional & friendly. They respected our home and kept the work space tidy. They worked well as a team and was an absolute joy to have them doing the work, really nice guys. Very pleased and would highly recommend all 3 technicians. Thank you guys 😀👍

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great In-Home Technicians

I had a few noise issues in the bathroom suite after demonstrating them via video. An appointment was offered, and two technicians, Richard Nelson and Lee, were sent out to fix both issues. They were superb, very professional, courteous, and genuinely respected your property. They were two nice people, which is important because it puts you at ease.

June 10, 2026
Unprompted review

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