BRILLIANT ******** From arranging to have my furniture and grandfather clock collected by ANY VAN, all went like 'CLOCKWORK' Excellent men, they managed to load the heavy housekeepers cup... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They were just superb and offer the highest quality of service. They were able to accommodate my needs despite my late booking. Their personnel, both in the office/call centres and their men on t... See more
Very empathetic and have received periodic updates about the driver visit and tentative window. On the day of move, dynamic tracking and the actual time of driver will be coming helped us a lot to... See more
The website was really easy to use allowing me to enter the pick up point destination and then choose a date. Once it was all booked, they kept in touch with regards to arrival times et cetera. The dr... See more
Company details
About AnyVan
Written by the company
AnyVan makes moving anything, anywhere easier and more affordable by connecting customers with trusted moving teams. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!
We'll match you with a vetted moving team making trips in the area to make moving hassle-free, and will help you save you money and wasted miles.
Get an instant quote and you could save up to 40% on your move!
Visit our website Contact our teamAnyVan
Written by the company
- Trusted moving experts
- Our highly experienced teams have over 3 million moves under their (seat) belts, so you know you're in safe hands.
- Unbeatable prices
- Save up to 40% on your move when you book with AnyVan. If you find a better like-for-like quote, we'll beat it.
- Teams nationwide
- With the largest network of movers in the UK, we'll have a team near you to help on almost any date.
- Peace of mind
- Our brilliant customer service team is on hand every step of the way, and we offer £50k complimentary fire and theft cover on all moves (see T&Cs).
- Flexible booking
- Plans change, we get it. You can edit or cancel your booking up to 48 hours before you move, with nothing to pay up to 72 hours beforehand.
Contact info
5-17 Hammersmith Grove, W6 0LG, London, United Kingdom
- 020 3872 3050
- customercare@anyvan.com
- anyvan.com
4.6
Excellent
191K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
On time and efficient.
April 22, 2026
London move
The guys came earlier than planned and finished everything very quickly. They were respectful and effiecient. One issue I had was they carried 3 large leather bags not from their handles , that caused the three bags to rupture and I now I have to replace these bags. Other than that service was excellent
April 24, 2026
Impressive service
I was most impressed with the commitment attitude and friendliness of the two removal operatives.
They were prompt listened to instructions and were careful at all times
April 24, 2026
I would highly recommend using this any…
I would highly recommend using this any van company very useful very helpful and excellent team very understanding excellent service i’m very smooth moving I asked they were very friendly and if anyone wants to move anything, I would highly recommend you use this company because you won’t regret it and it came very early and you get a live truck that you can track it I see when your van will be arriving to you, which is very helpful
April 28, 2025
Very quick response to my request
April 20, 2026
Super punctual
Super punctual, great service and moved all our stuff within 1.5h from A to B!
April 27, 2026
The removal guys was brilliant
The removal guys was brilliant, they made it look so easy and was quick, they moved a big American fridge freezer, I would definitely recommend anyvan 110%. They was just brilliant
April 23, 2026
Poor service experience
Poor service experience! The operator didn’t ask which floor I live. My order was cancelled last second and I needed to pay for the rescheduling! Scam company with a below average service.
April 28, 2026
Unprompted review
Spoke at length with operator o…
Spoke at length with operator o describe my item, she booked my job based on all the info. Pickup day the driver missed the collection window by 40mins so couldn't be collected. 2nd attempt completely wrong type of van booked and if I want to cancel the job I have to pay 100%, or pay the same again to book the right van etc.
Garbage service
April 28, 2026
Unprompted review
Premium Service not carried out
I booked the premium service even though I had packed several areas. I admit I had underestimated the number of boxes. I double checked with the WhatsApp chat as to whether the chests of drawers were to be emptied and was told the removers will move the drawers full, great. The removal people told me they had to be emptied, this greatly added to the box count. After 7 hours they told me there was no room for my outdoor large pots, even after negotiating leaving my huge water butt, all of which was in the quote. By this time I was asked to agree to pay nearly another £600. It has taken me awhile to recover and report on it. Also the boxes they used and packing system was awful.
March 25, 2026
Unprompted review
System is made to make customers pay extra money
I had a horrible experience with Anyvan. Moving itself is quite overwhelming and the lack of common sense from their driver and fussing too much to get extra money was just too bad.
So I got a quote for 15 large boxes, 2 offfice desk, 1 office chair, 1 TV stand, 1 TV.
The problem was I ordered medium boxes from Amazon by mistake. So it went around 17 boxes but accordring to their dimensions, 2 medium boxes I had are literally equal to 1 large box as listed in Anyvan. So technically in terms of volume, I only used the space of max 10 boxes. But the driver counted the number, does not care the size. Because of wrong size, I had like 2 backpacks, 1 small luggage, 1 coat hunger and 1 clothes rack left.
So I ended up paying extra 16£, then had to take taxi to go to new place. I would not recommend Anyvan.
The van also camw in already half-filled,
April 27, 2026
Unprompted review
Was well informed from start to finish
Was well informed from start to finish. Price of man with van was good. Could not fault the service at all
April 26, 2026
The worest company ever the driver who…
The worest company ever the driver who cameto collect my staff is a liar and the company covered him we paid money to get insulted ,customer support is very unprofessional , when we told them our issue they said the driver is not wrong and they asked for evidence that prove that drive away and we said we have more than 3 people saw him drive away non stopping but the company said we need camera photoage near by to prove that they asked for evidence and
We have already provided the evidence, but there has been no response or acknowledgment yet.
They refuse to collect and refuse to give us our money back
April 27, 2026
Unprompted review
AnyVan are a fantastic company
AnyVan are a fantastic company, very professional and was informed with regards to my client at all stages.
The service provided of the day was fabulous a great team.
April 25, 2026
Just a great service.
The process from booking to delivery was first class, price was less than expected and the guys that came were great and incredibly careful.
April 26, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.