Aoolia Reviews 2,200

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 684 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of frames, highlighting the unique styles, colors, and intricate designs available. The ordering process is consistently described as easy, user-friendly, and efficient, with many appreciating the clear instructions and the helpful "Try on" feature. Reviewers are also very satisfied with the product quality, noting that prescriptions are accurate and the glasses fit well, often exceeding expectations compared to other online providers. The pricing is frequently mentioned as phenomenal and reasonable, allowing many to purchase multiple pairs. However, some customers experienced difficulties with the ordering process, finding the site unstable or having issues with the order going through. A few also noted that the website would reset their position when returning to the list, and some found the pricing to be higher than other internet sites or expressed concerns about additional costs.

What people talk about most

Product

Customers express high satisfaction with the product, particularly praising the excellent selection of... See more

Order

People report positive experiences with the ordering process, finding it intuitive, easy, and smooth. Many... See more

User experience

Users describe positive interactions with user experience, highlighting the intuitive and easy ordering... See more

Price

Consumers find prices to be very positive, with many reviewers loving the price point and finding them... See more

Quality

Reviewers mention positive feedback about quality, with many expressing satisfaction with the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First and foremost, I LOVE the HUGE selection of funky frames! The frames are so cutesy and unique, very different from other online retailers! I also love the price point! Wayyy cheaper than purchasi... See more

Company replied

Rated 5 out of 5 stars

I received store credit for a previous order that was filled improperly. Aoolia's website is easy to navigate and allows to upload an eye doctor prescription on the screen after the glasses and the le... See more

Company replied

Rated 5 out of 5 stars

The options of such great unique features, styles, colors is amazing. They have from basic to intricate designs. Colors and patterns that are so cute. Let's not forget the neat details some of the sty... See more

Company replied

Rated 5 out of 5 stars

Love the selection of frames. Prices are phenomenal. Can’t even find these prices at opticians in big box stores (IYKYK). Gotten several pairs from Aoolia and the prescription is always on point. W... See more

Company replied


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

Aoolia dedicates to helping people all over the world to have a foresight vision. We provide fashionable, innovative, and top-grade quality eyewear. With our fast delivery system at an affordable price, we guarantee you an exceeding shopping experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quick and easy

May 5, 2026
Unprompted review
Aoolia logo

Reply from Aoolia

Thank you so much for your kind feedback! 🙏
We’re really glad to hear the whole process was quick and easy for you. 😊

Rated 5 out of 5 stars

You had the style

You had the style, size, and progressive lenses that are split. Love your selection. Price was right. Ordering was simple. Quality I can judge cause I don’t have them yet! So far I am very pleased.

May 4, 2026
Unprompted review
Aoolia logo

Reply from Aoolia

Thank you so much for your thoughtful review! 😊
We’re thrilled we had exactly the style, size, and split progressive lenses you were looking for. It makes us happy to hear the selection, price, and simple ordering process checked all your boxes. Can’t wait for you to receive your glasses and judge the quality—so far we’re very pleased to have you as a customer! 🥰

Rated 5 out of 5 stars

They're beautiful and cheaper than…

They're beautiful and cheaper than glasses in the store. I haven't yet assessed the quality.

May 3, 2026
Unprompted review
Aoolia logo

Reply from Aoolia

Thank you so much for your feedback! 😊
We’re so glad you love how the glasses look and find them more affordable than local stores. Hope you’re pleased with the quality once you get to try them out! 😄

Rated 5 out of 5 stars

Great website

Everything on the website was easy to understand and easy to navigate. Great prices!

May 2, 2026
Unprompted review
Aoolia logo

Reply from Aoolia

Thank you so much for your kind review! 😊
We’re delighted to hear our site is easy to understand and navigate, and that you love our prices. Really appreciate your support!

Rated 5 out of 5 stars

Let’s see… Wonderful selection and…

Let’s see… Wonderful selection and great prices. Except I do get annoyed at all the extra add on pricing for lenses once you check out. You’re not the only optical company that does this so it might be the standard way of doing things these days. It’s way nicer IMO to give someone an inkling of what a ten dollar pair of glasses is going to cost though ahead of time. For instance my $11 pair winded up costing over $55. Not at all what you’re hoping for. See what I mean, jellybean? Have a most super sonic, electronic, happy beats for your feet type o day! Tootles, snickerdoodles. 🙂

May 3, 2026
Unprompted review
Aoolia logo

Reply from Aoolia

Thank you so much for your honest, fun, and thoughtful feedback—we absolutely see exactly what you mean! 😄🍬
We really appreciate you calling out the lens add-on surprise at checkout; it’s totally fair to wish the full upfront total price was clearer from the very start, instead of starting with a low frame price that climbs quickly with lenses and extras. We totally get the letdown of an $11 frame turning into over $55 final cost, and we’ll definitely pass this feedback along to improve our pricing transparency down the line.
Love your super sonic, happy beats vibe—thank you for keeping it real and being such a lovely customer! 🕺✨ Have the coziest, snickerdoodle-perfect day, and tootles right back at you! 🙂

Rated 5 out of 5 stars

Good price

Good price, easy to navigate options, feels like a low risk option for my kiddos first pair of glasses.

May 2, 2026
Unprompted review
Aoolia logo

Reply from Aoolia

Thank you so much for your kind feedback! 😊

We’re so glad to hear our prices are great, the options are easy to navigate, and you feel confident choosing us for your kiddo’s first pair of glasses. It means a lot to us to be a trusted, low-risk choice for your little one! 🥰

Rated 5 out of 5 stars

So much choice

So easy to use and such a fantastic range of quality glasses. I love it!

May 2, 2026
Unprompted review
Aoolia logo

Reply from Aoolia

Thank you so much for your lovely words! 🥰
We’re overjoyed to hear you find our site effortless to use and love our fantastic range of quality glasses. Really appreciate your support 😊

Rated 5 out of 5 stars

Easy to order

Easy to order. And VERY easy to go back and edit options. So much better than having to delete and reorder if you wanted a different color or lens coating etc. pretty decent pricing as well.

May 2, 2026
Unprompted review
Aoolia logo

Reply from Aoolia

Thank you so much for your wonderful feedback! 😊

We’re thrilled to hear you find ordering simple and love being able to easily go back to edit colors, lens coatings and other options without starting over. It makes us happy this flexible design makes your shopping experience smoother, and we really appreciate your kind words on our pricing too! 😄

Rated 5 out of 5 stars

AFTER searching several other sites

AFTER searching several other sites, i was able to find the exact frame replacement for the ones I broke.

May 1, 2026
Unprompted review
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Reply from Aoolia

Thank you so much for sharing your experience! 😊
We’re incredibly glad you searched around and finally found the exact replacement frames you needed after your old ones broke. It makes us so happy we could help you find the perfect match!

Rated 4 out of 5 stars

Glasses are looking more interesting…

Glasses are looking more interesting than most online. Thank you for that. Not so clear as to collecting deals on purchase. Figured it out however. Thank you and looking forward to cool specs. Thanks. Claire Astone

May 1, 2026
Unprompted review
Aoolia logo

Reply from Aoolia

Thank you so much, Claire! 😊

We’re thrilled you find our glasses styles more unique and interesting than most other online options. We totally agree the deal collection could be clearer, and we really appreciate you taking the time to figure it out on your own.

Hope you absolutely love your new cool specs when they arrive! Thanks again for your support 🥰

Rated 5 out of 5 stars

Easy to order and find what I wanted

Easy to order and find what I wanted, great selection of bold and unique styles

May 1, 2026
Unprompted review
Aoolia logo

Reply from Aoolia

Thank you so much for your lovely feedback! 🥰
We’re thrilled ordering was seamless and that you loved our bold, unique frame styles. So happy we could match your taste! 😊

Rated 5 out of 5 stars

Love it that’s why I keep coming back

Love it that’s why I keep coming back. I’ve already purchased at least 12 pairs of glasses from Aoolia.

April 30, 2026
Unprompted review
Aoolia logo

Reply from Aoolia

Wow, thank you so much for your amazing loyalty and support! 🥰

It truly means the world to us that you love our service and keep coming back—12 pairs is incredible! We’re absolutely honored to be your go-to place for glasses. Enjoy every new pair and we can’t wait to welcome you back again soon 😊

Rated 5 out of 5 stars

Great selection to choose from

Great selection to choose from, super easy to navigate the site, great prices, good quality several payment options.
I order one pair to try them out and I love them so I’m back for 2 more pairs.

April 30, 2026
Unprompted review
Aoolia logo

Reply from Aoolia

Thank you so much for this amazing review! 🥰

We’re over the moon to hear you love our wide selection, easy site navigation, great prices, good quality and multiple payment options. It means the world to us that you loved your first pair so much that you’re coming back for two more! Enjoy your new glasses 😊

Rated 1 out of 5 stars

Returns are a joke AVOID

Returns are a joke you think your dealing with Aoolia UK but if you have a return they make you send it to California which will cost you £20 GBP
I feel they don’t want returns and do this to put you off
Please be aware before ordering as it makes the prices not as cheap as you think
For this reason I do not recommend and will avoid in future

Your response to my review is a total lie I did reach out to you as asked in your response only to be made to wait weeks with an offer of credit with no help towards postage as you do not offer UK returns.
All I want is my yes my money back
of the full cost I paid for the item with help towards the postage I had to pay which was £20

April 30, 2026
Unprompted review
Aoolia logo

Reply from Aoolia

We’re truly sorry for the frustrating and disappointing return experience you’ve had with us.

We sincerely apologize for the confusion around our return process—especially the unexpected requirement to send returns to California instead of Aoolia UK, which has cost you £20 in return postage. It’s completely understandable that this leaves you feeling we’ve made returning items unnecessarily difficult and discouraging, and we deeply regret letting you down in this way.

We take your feedback very seriously. The lack of clear upfront information about return shipping location and costs is unacceptable, and we will urgently review and improve our return policy details to be fully transparent for all UK customers moving forward.

Please reach out to our customer support team at **service@aoolia.com** to share your order details, and we will look into your case properly and do our best to make this right for you.

Again, we are truly sorry for the hassle and disappointment we’ve caused you.

Rated 3 out of 5 stars

It was good

It was good. I didn't like to have to start over again and again.

April 30, 2026
Unprompted review
Aoolia logo

Reply from Aoolia

Thank you for your honest feedback 🙏
We’re sorry to hear you had to start over multiple times during your order—that’s definitely not the smooth experience we want for you.

We’ll pass this along to improve the ordering flow so it’s easier to edit and adjust without restarting next time. Thanks a lot for sharing your thoughts!

Rated 5 out of 5 stars

Good prices and easy to navigate

Good prices and easy to navigate the website

April 29, 2026
Unprompted review
Aoolia logo

Reply from Aoolia

Thank you so much for your kind feedback! 😊
We’re happy to hear you like our prices and find the website easy to navigate.

Rated 5 out of 5 stars

Perfect frames, my prescription!

I easily found the perfect frames! Using my prescription from my eye doctor, Aoolia gave me a great deal for 2 pair of glasses. And I didn't have to choose between my 2 faves...they were affordable enough that I got both pair!

April 28, 2026
Unprompted review
Aoolia logo

Reply from Aoolia

Thank you so much for this lovely review! 🥰

We’re absolutely thrilled you found your perfect frames easily, and that you were able to get both of your favorite pairs at a great price with your prescription. It makes us so happy we could let you have both without having to choose! Enjoy your new glasses 😊

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