Apachie Reviews 202

Hi.
I am writing on behalf of customers who are planning to purchase the Apachie electric scooters. I am utterly disappointed; my friend gifted me an electric scooter. In just two months, the scooter powered off by itself. I have checked everything; all the wires are connected, and there is nothing wrong with it. I have contacted customer service, but they are so uncooperative. Without inspecting the scooter, they declared the warranty void. They refuse to do the replacement or repair. My scooter is under warranty, yet they are asking for £180 for the repair without even inspecting it. Their scooter battery quality and parts are unreliable. Please do not purchase from them..

Brilliant scooter could not have asked for more really good price fast delivery

The scooter itself my son and I are very impressed with (MX4). Stylish, lots of good features, easy to use, very good battery life and speed is good enough too. I was worried about buying online though, in case we had any problems. However when I did need to contact them and send back ( turns out a user error and not a problem with the scooter) they were very responsive and helpful. We have had the scooter for a number of months now and my son is very happy with it.

It’s great option!

So my first meeting with the team at apachie was absolutely amazing, I took in a 5+ year old Pro edition 500w that had been beat to hell and not only was the customer service some of the best I've personally ever encountered but they were also all really friendly and so eager to help I was left truly stunned, it went in for a really irritating flat tyre that I just couldn't fix myself and they over exceeded expectations by returning it in the best condition I've seen it far better than I'd hoped as I bought it from family and had only ever seen it beat up and fixed a few extra issues with the scooter at no extra fee even though I'd offered to pay extra they refused and only charged me the original quote which was so kind to note it's my only form of transport and they didn't wanna leave me stranded, the mechanics are extremely skilled and you can tell after one conversation the experience they have which is extremely comforting being that it's a vehicle that needs to be safe not only for you but for other people around you too, fast forward to a couple of days ago I had hit a lamppost at about 20mph (I was going down hill with the accelerator not pressed which allows the wheels to spin faster than the 15.5/16 mph it will travel on the motor and as I'm sure you can guess caused a little damage to the scooter surprisingly enough though it's a very sturdy machine and survived the impact with the exception of the brake sticking slightly, loosing the front reflectors and making the stem a little wobbly/ possibly knocking the wheel and stem ever so slightly out of alignment with each other but I kid you not that thing still runs almost perfectly and has done multiple journeys safely after the impact, this scooter the Apachie pro edition 500w (mines yellow) has left me so impressed I have bought a second one from them so I have one spare for occasions just like this one and I can 100% recommend any of the pro edition scooters from Apachie this thing just doesn't let me down and buying the first one was one of the best decisions I've made in a very long time, my first scooter is now in for repairs which are extremely fairly priced I'm absolutely full to the brim with confidence will be receiving the best possible care as the team are extremely passionate about what they do it quite literally couldn't be in safer hands, as for my second scooter it is now back home on charge but it needs to be said I decided on a refurbished one and they only had the C grade in stock there's A B and C and the condition of the C grade scooter is completely beyond expectations again and I'd honestly say this could have been graded higher without a doubt they have a willingness to help and a lack of greed you just don't see in the country anymore and they value their customers at a family level standard you just can't go wrong with these guys, the level of respect they've earned from me is crazy as a guy who doesn't trust easy I don't say that lightly, overall if I could rate higher than the 5 stars I absolutely would and for anyone still unsure after reading this review let me tell you stop hesitating and do it you won't regret it, last thing worth noting don't be discouraged if you can't get them on the phone this just means they're hard at work and it's best to email rather than call, special thanks to everyone at apachie for taking such good care of me a total stranger ill definitely be sticking with them for a very long time

Quick edit - to use the app it must be downloaded from the internet instead of the playstore i got the apk file, I found it on a website called Gameloop - Home --> Games--> Tools --> OBX Scooter for anyone unsure where to find it

Recently bought an Apachie scooter and I love it. It rides very smoothly, it was easy to put together when it arrived. I love the cool neat features the scooter has as well. Thank you Apachie!

The product came as good as new; far better than I ever expected. Absolutely beautiful bit of kit. Thank You Apachie!!

Good prompt service. Easy to navigate website

Excellent support and quick delivery

Fast delivery and great quality product.packaging was excellent.

Purchased an electric scooter for commuting, easy to order, good price, quality product and quick delivery.

paid twice on urgent order, they refunded one method and refused to acknowledge the other - leaving me with no scooter and as of a week later 380 pounds down. Shockingly bad.

EDIT: I sent a picture of the receipt for the payment and explained where it was sent - flagging my post for illegal drugs/ content was also a classy move. A shitshow. Still waiting for my second refund a week later.

Great product with swift delivery in a couple of days... 100% happy customer

Super quick delivery

Good quick delivery item came in good condition as described and goes well however the app is out of date so you can't connect to and use the functions
Scooter does the quoted top speed but I was hoping for a extra kph or 2 we all do right I was out of luck
Haven't tested the range yet but I'm not sure it would go the quoted range like all electric vehicles in the real world

Items fit perfectly and delivery was smooth

5 star service when ordering parts but zero stars for contacting customer support as they don’t come back to you.

It’s been brilliant service on your side but been waiting since Thursday morning for it to be brought further now north to my delivery address

This scooter is the best I’ve had by far it goes through woody areas like nothing I’ve seen before goes through mud I’m very impressed with this scooter