Catriona instills in me the assurance that we can help my dog overcome her anxiety around other dogs, which stems from a traumatic encounter.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We first met catriona three years ago with our first dachshund puppy. She attended puppy and teenager lessons and we credit catriona with our dog now off lead walking, calm in pubs and cafes and s... See more
Company replied
We are 1 session in with Catriona and already she has helped in ways that we would never have thought of. We have a Border Collie (Very Hyper) and GSD (Completely Placid), different types but because... See more
Company replied
A big thank you to Catriona for introducing us to Mantrailing. We had initially tried scent training with our high energy and easily distracted rescue Vizsla but he found it hard to stay focused. Ca... See more
Company replied
Company details
Written by the company
Effective, positive and multi award winning concept based training, to help your dog train for the situation not whilst you and they, are in it. Scientifically backed ethical and evidence based 'concept' training that reshapes your dog’s thinking. At A Pawsitive Step, I do things differently. As an autistic dog behaviour trainer, my unique perspective is my superpower - I SEE the world through YOUR Dog's eyes, transforming behaviour struggles into success in a fresh, effective way. This results in those training struggles turning into training strengths. Own the dog you've always dreamed of and watch them transform in as little as three weeks.
Contact info
Hodge Lane, SN16 0BP, Malmesbury, United Kingdom
- 07919 441705
- hello@apawsitivestep.co.uk
- apawsitivestep.co.uk
4.6
Excellent
35 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent and Caring
We are 1 session in with Catriona and already she has helped in ways that we would never have thought of. We have a Border Collie (Very Hyper) and GSD (Completely Placid), different types but because of her knowledge and caring nature we are able to help both our babies grow in their own ways. Looking forward to the next 3 sessions.
December 8, 2023
Reply from A Pawsitive Step Dog Training & Behaviour
Dear Tracey, can never thank anyone enough who proactively places such a review. Your two Girls are a joy to work with, as are you and your Hubby. Your Girls need to be ‘themselves’ and will continue to flourish under your care and guidance. Best wishes to you for a good Christmas and New Year, Catriona.
Training session
Teacher is very competent, teaches us well. A very pleasurable session. Looking forward to the next.
November 8, 2023
Reply from A Pawsitive Step Dog Training & Behaviour
Hi Robert, thanks so much for this great review. I’m also looking forward to our next sessions as your you and two Spaniels are lovely to work with. Happy to add to your existing love of Dogs too. It’s been a pleasure!
Absolutely brilliant
Absolutely brilliant! The best puppy training I’ve been to so far! Perfect outdoor venue and great paced sessions!
August 22, 2023
Reply from A Pawsitive Step Dog Training & Behaviour
Lynzi, It's been great to your see you and your Pup work so well against distractions and enjoy focusing on each other. This is a lovely review, thank you so much.
Progress is being made
Today was our second session for our 12 month old female Sprocker. It was more intense than session 1 but it was so surprising how quickly NALA figured out what to do for the various games. We found it enjoyable too as Catriona is so at ease and explains the reasoning and techniques for the (learning) games, all done with no, or minimal voice commands. We can all see progress in a dog that we have only had for 2.5 months and who had little prior training. We are now well prepared to continue the training whilst away for three weeks.
September 4, 2023
Reply from A Pawsitive Step Dog Training & Behaviour
Dear Clive, thank you so much for such a great and positive response. It means so much when it is unsolicited too. Nala is a very bright, warm and giving Girl who has found her new home to be just what she needed. Thank you for being on-board with the training techniques and using them so well between lessons. Hope the three of you have a lovely holiday.
Pawsitive Step Dog Training
I recently undertook dog training for my 2 year old Maltipoo who was a nervous and anxious dog. Catriona came to meet Oscar and suggested the adolescence class, where Oscar met other dogs with similar challenges. The six week course helped Oscar to develop greater confidence and to make some friends too. It also taught me a lot about dog behaviour and a greater understanding of my dog which allows me to do the best for Oscar. Catriona is super passionate about dogs and has a deep understanding of dog behaviour. I would highly recommend training with Catriona.
June 11, 2023
Reply from A Pawsitive Step Dog Training & Behaviour
Good Morning Kirstie, Thank you for such a lovely review. It was great to start the work at your home and then suggest something for him to move onto, when that timing was right. I was delighted to see how much you practiced when not in class as each week, Oscar was a different boy and for the better! I do hope that you'll continue to see him grow in his optimism and hope to welcome you again to a future optimism building environment,ent. Thanks again, Catriona.
Great first meeting
We met Catriona for the first time, after having some issues with our reactive dog, it was a brilliant first meeting and we couldn't be happier as our pup is much more relaxed and listening to commands.
Thank you
June 16, 2023
Reply from A Pawsitive Step Dog Training & Behaviour
Dear Family Allison, Meeting you and your Dog has been a real pleasure and I can tell by your commitment, your will be banishing your struggles out on the walk and turn gin them into real strengths sooner than you think. SO lovely working with you all now. Thank you for such a lovely review, Catriona.
Great experience
Great website, easy to use and manouvre. Prompt confirmation and response.
June 11, 2023
Reply from A Pawsitive Step Dog Training & Behaviour
Dear Jay, thank you so much for your kind review and for taking the time to write this. I am looking forward to meeting with you and your GSD, in two weeks time. Warm regards, Catriona.
If you are considering booking puppy…
If you are considering booking puppy classes ask to observe a class before committing. The venue used is an old grain barn and the style of teaching certainly isn’t for everyone. Our group of six dwindled down to two.
April 10, 2023
Unprompted review
Reply from A Pawsitive Step Dog Training & Behaviour
Dear Joyce, I am sorry you feel this way. I have just replied to your husbands review on Google. You and he make similar comments. I'm very sorry your experience was not positive. I did provide a refund as appropriate and wish you lots of success in continuing with your training of your Puppy. Thanks and Kind Regards, Catriona - A Pawsitive Step.
Mantrailing Intro *****
Great intro to Mantrailing for me and my puppy! He loved it, perfect sniffing magic for his clever brain. Catriona was great and her enthusiasm will make you want to sign up for more.
April 14, 2023
Reply from A Pawsitive Step Dog Training & Behaviour
Lucy, both yourself and Rufus were a delight to meet at the Mantrailing Introduction session. I’m really looking forward to seeing you again soon for further trailing fun. Thanks so much for taking the time to provide the lovely feedback.
Reply from A Pawsitive Step Dog Training & Behaviour
Thank you so much Steve, for this review. I love working with you as family and know your progress will continue to grow. Thank you for your commitment to your Dog.
Reply from A Pawsitive Step Dog Training & Behaviour
Thank you for this review, Andrew. It's been great working with you all.
Very helpful
January 27, 2023
Friendly and understanding
Friendly and understanding and a wealth of knowledge of problems with our kind of dog. Ongoing visits at this time.
November 7, 2022
Reply from A Pawsitive Step Dog Training & Behaviour
Thank you so much for your review. Family Prior are a joy to work with.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.